Nov
2
2018
PetWell Partners, a Houston-based national veterinary practice network, has become the first organization to earn Practice Network Accreditation from AAHA. AAHA’s Practice Network Accreditation is a new model for assessing and recognizing excellence throughout an organization that owns or operates multiple veterinary practices....more
Oct
5
2018
You and your team have been there: A patient needs life-saving care, but the owner is unable to pay for it. What do you do? When it comes to providing the best care for patients, economic limitations of pet owners can add stress to the equation. Too often, this stress spreads to the veterinary care team, creating additional financial burdens for the practice, and sparking emotional stress for team members who simply want to ensure every pet receives the very best care. To address this situation, AAHA has introduced ...more
Sep
19
2018
“For many of us, the workplace has become the most diverse setting in our lives,” says Howard Ross who blogs on the SHRM website about his new book, Our Search for Belonging: How the Need for Connection Is Tearing Our Culture Apart (Berrett-Koehler, 2018). He adds that because of more diversity in workplaces, there are also more opportunities to bridge differences. ...more
Jul
31
2018
Research shows that pet owners are willing to make changes and embrace preventive healthcare visits if they know it will benefit their pets. But for pet owners to find value in the recommendations of veterinary professionals and be motivated by their advice, there must be effective communication between the healthcare team and pet owners. ...more
Jun
19
2018
Sometimes a huge gap exists between what a veterinarian tells a client and what the client actually hears. Most practices don't realize these communication gaps even exist! We know this because a white paper was recently published that covers a five-year span of healthcare teams and owners participating in the survey. ...more
Apr
6
2018
Don’t trust the financial future of your practice to something as arbitrary as your gut. Make sure your business decisions are data driven with AAHA’s Vital Statistics Series. AAHA’s bestselling statistical set—including Compensation and Benefits, Financial and Productivity Pulsepoints, and The Veterinary Fee Reference—delivers the key financial indicators you need to improve your practice’s performance. ...more
Mar
5
2018
Ready to improve your practice’s diabetes management game? AAHA’s newly revised Diabetes Management Guidelines feature a robust resource center full of mobile-friendly tools and educational materials to empower practitioners and pet owners alike. ...more
Feb
20
2018
Sometimes a huge gap exists between what a veterinarian tells a client and what the client actually hears. Most practices don't realize these communication gaps even exist! We know this because a white paper was recently published that covers a five-year span of healthcare teams and owners participating in the survey. ...more
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