Jul
10
2018
Dogs older than 10 years and cats older than 14 years are considered geriatric, not senior, according to Mary Gardner, DVM: “Geriatric pets do not have the same issues as senior pets and need to be treated differently. Educating clients and providing useful tips helps the pet and family members, who usually are frustrated and scared of what lies ahead.”...more
Jul
3
2018
Research shows that pet owners are willing to make changes and embrace preventive healthcare visits if they know it will benefit their pets. But for pet owners to find value in the recommendations of veterinary professionals and be motivated by their advice, there must be effective communication between the healthcare team and pet owners. ...more
Jun
26
2018
Naomi Strollo, RVT, addresses money in the veterinary hospital. She says it is important to lead with medicine and then empower your client service representative to manage some cost conversations. She offers some tips for these conversations, including emergencies: Explain what you want to do. Don’t assume price is the problem. Focus on consent, not cost. Offer options. ...more
Jun
19
2018
Sometimes a huge gap exists between what a veterinarian tells a client and what the client actually hears. Most practices don't realize these communication gaps even exist! We know this because a white paper was recently published that covers a five-year span of healthcare teams and owners participating in the survey. ...more
Jun
12
2018
There are three types of tooth resorption in cats and six types in dogs. And all of them are treated differently, says Dr. Mary Krakowski Volker, DVM, DAVDC. Treatment depends on the type of resorption present. She notes we don’t use the same names for dogs or cats. ...more
Jun
5
2018
Sometimes a huge gap exists between what a veterinarian tells a client and what the client actually hears. Most practices don't realize these communication gaps even exist! We know this because a white paper was recently published that covers a five-year span of healthcare teams and owners participating in the survey. ...more
Jun
1
2018
The plant-derived substance turmeric is high on almost everyone's list of super ingredients for boosting health for both humans and pets. Long used in Ayurvedic medicine, the bright yellow spice (and its active agent, the polyphenol curcumin) is also an everyday staple of Asian cooking, used most often in savory curries.The plant-derived substance turmeric is high on almost everyone's list of super ingredients for boosting health for both humans and pets....more
Jun
1
2018
Radiography is vital to the best practice of veterinary medicine because it enables the detection, understanding, and treatment of a variety of health issues. Accompanying these benefits, however, are risk factors associated with radiation exposure, which every veterinary professional should take to heart. ...more
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