Jul
18
2017

Bring your inactive clients back by participating in a program now used by over a thousand veterinary practices. By taking advantage of this program that offers proven success in bring clients back, you’ll be able to provide a large number of your MIA patients the preventive healthcare they need and deserve!

Partners for Healthy Pets (PHP), an alliance of 100+ veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), is providing free, online tools to help your practice bring your inactive clients back.

How does the program work and what makes it different? Two things:

  1. It creates a timeline based around the client’s visitation history rather than the due dates for specific services. In this way, practices can target clients who have been inactive for a specific period.
  2. The message delivered by this reminder program emphasizes the relationship between the pet, the owner, and the veterinary practice. Instead of service-specific reminders, the program delivers an empathetic message that recognizes pet owners might have difficulty getting to the vet and that provides sincere concern for the pet’s health.

PHP will provide your practice with reminder email templates for your practice that you can personalize. These emails can be used in almost all practice management software systems and can be sent off in e-blasts or as one-off emails. You can also choose a template that offers a $25 discount off the cost of an office exam.

These emails also provide images that have been proven to connect with pet owners.

Re-engage your inactive clients by using this reminder program like none other you’ve ever seen and take advantage of these free, online tools provided by PHP.

Photo credit: © iStock/monkeybusinessimages

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