Dec
20
2013

Getting feedback from your clients is essential. It can help you improve your day-to-day operations in the clinic and allow you to make improvements that provide your clients, and your clients' pets, with the best possible service and care.

With Pet Health Network Pro, getting feedback is easier than ever. You can include a survey link in every thank you email and leave the rest to your customers. When you use Pet Health Network Pro's built-in survey feature, your practice will receive an email each time a response is given. This communication will quickly indicate how your client felt about a recent experience.

Pet Health Network Pro's sophisticated integration between surveys and online reviews encourages your best clients to leave online ratings. Any client that completes your survey and is classified as a "promoter" will be prompted to leave an online review (dependent on your practice's online review settings). By targeting promoters, your practice will gain new business over competitors.

If your practice signs up in the month of January, we'll waive your onboarding fee ($395) and give you three months of Pet Health Network Pro for free (a $660 value). That's a savings of more than $1,000! Find out more about Pet Health Network Pro here.

 

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