Sep
13
2017

Does your practice have an effective forward booking system in place?

Forward booking simply means scheduling all patients’ next appointments before they leave the practice after their current visit. This process ensures your patients receive the highest quality care at the right time.

Partners for Healthy Pets (PHP), an alliance of more than 100 veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), is offering a free, downloadable suite of tools to help you implement forward booking in your practice.

Developed in partnership with Veterinary Medical Association Executives (VMAE), the Ready, Set, Go! forward booking initiative is an array of ready-to-use resources that support the implementation of forward booking at the practice level.

First, you’ll want to read The Key to Forward Booking Appointments: Unlock the Potential of a Best Practice for Your Practice. This roadmap is designed to help you implement the suite of forward booking tools provided.

Some of those tools include the forward booking “how-to” training guide and a new video series that covers communicating with clients about forward booking at every stage of their visit, from the time they walk in the door until the time they leave.

You can also order buttons for all staff members to wear, provided by PHP free of charge.

Make forward booking easy and effective by utilizing these free, downloadable tools and ensure more of your patients return for future visits.

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Red is your guide to everything AAHA. Whether you’re looking for association news, updates on our educational offerings, the latest books from AAHA Press, deals from our Preferred Providers, or fun reads from various AAHA staff and AAHA-member veterinary professionals, this is where you’ll find it.

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