Nov
2
2015

Looking for some great practice, personal and scientific CE?  Four new on-demand, free Web conferences are available this month! To learn more about these Web conferences, including information about the speakers, or to register, visit vetfolio.com.

 

New Tactics in Managing your Online Reputation

Nov. 2-15, 2015

Speaker: Eric Garcia

Brought to you by Vetstreet

It’s frightening but true—although it takes years to build your reputation (both online and offline), it takes only moments for a negative online review to destroy it. Help happy clients spread their accolades for your practice through online reviews. Engage negative reviewers with honest, transparent and timely responses and earn back respect and goodwill. In this session, discover how to develop a reputation management plan for your practice including new tools to simplify the process. It is time to navigate the world of online reviews!

At the conclusion of this presentation, participants will:

  • Learn how reviews can help and hurt your veterinary practice
  • Understand where clients leave reviews online
  • Develop tactics to gain new reviews online
  • Discover how to respond to negative and positive reviews
  • Gain positive reviews about your practice by leveraging the great outcome to unfortunate pet visits
  • Learn when clients are most likely to give a positive review
  • Monitor your customer service to ensure every pet and pet owner has a great experience

To learn more about this Web conference, including information about the speaker, or to register, visit vetfolio.com.

 

Your Best You: The Power of Emotional Intelligence

Nov. 9-22, 2015

Speaker: Dr. Ellen Lowery

Brought to you by Hill’s Pet Nutrition

This presentation will provide an understanding of emotional intelligence, demonstrate the importance of emotional intelligence to personal and professional success and provide practical tips and tools to empower attendees to be their best self in every situation.

At the conclusion of this presentation, participants will:

  • Understand the components of emotional intelligence
  • Learn the impact of emotional intelligence on personal and professional success
  • Identify tools and tips to empower personal leadership

To learn more about this Web conference, including information about the speaker, or to register, visit vetfolio.com.

 

Managing the Uncomplicated Feline Diabetic – And the Accompanying Client

Nov. 16-Dec. 6, 2015

Speaker: Dr. Daniel Joffe

Brought to you by Boehringer Ingelheim

Diabetes is the second most common endocrinopathy diagnosed in cats.  Once diagnosed the clinician is faced with two major issues; managing the patient and managing the client. The decision to treat a diabetic cat is a significant one for clients to make, yet we need to institute therapy quickly. Maximized client management skills are necessary, as are good medical skills to effectively manage a diabetic cat (as well as the client).

At the conclusion of this presentation, participants will:

  • Comfortably manage the diabetic feline, while allowing the client time to “absorb” this life changing diagnosis in their pet
  • Develop tools to assist clients in managing their diabetic cat
  • Understand the insulin options available, and choose the right one for their patient, their client, and the practice
  • Develop a plan for long term management of the uncomplicated diabetic cat
  • Create new comfort levels for managing patients and clients when faced with the diagnosis of diabetes

To learn more about this Web conference, including information about the speaker, or to register, visit vetfolio.com.

 

Canine Hypothyroidism: Recognition and Management

Nov. 30-Dec. 13, 2015

Speaker: Dr. Ellen Behrend

Brought to you by Merck Animal Health

Canine hypothyroidism is a common endocrine disorder seen by most practices. However, misdiagnosis is easy, so recognizing the clinical signs and correct test interpretation is of paramount importance. Once the diagnosis is clear, therapy is rewarding. In this presentation, Ellen Behrend, VMD, MS, PhD, DACVIM will cover clinical presentation, diagnosis, and management of the disease.

At the end of this Web conference, you will:

  • Become aware of the clinical manifestations of hypothyroidism and their relative frequency
  • Be familiar with the test options and their correct interpretation
  • Understand therapeutic options and their appropriate use and monitoring

To learn more about this Web conference, including information about the speaker, or to register, visit vetfolio.com.

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