Do you have a great idea that improved your practice?

Have you done something to greatly improve the operations of your practice?

How have you retained and engaged valuable members of your practice team?

Did one action in particular significantly impact the profitability of your practice?

Have you created a campaign that attracted many new clients?

Do you want to be recognized by AAHA and your peers by sharing your big idea?

Can you present your big idea to a small group in only 5 minutes?

If so, AAHA wants to hear from you!

At AAHA Nashville 2014, we're presenting a unique event--AAHA's Big Idea Exchange--that will give you the opportunity to share your successes with your peers. Tell them how you've been successful--the situation, what needed to change, the action you took, and the results you achieved--all in 5 minutes.

AAHA's Big Idea Exchange began last year at AAHA Phoenix 2013. Ideas like this one, from Eliza at Pet Crossing Animal Hospital & Dental Clinic, convinced us to continue the Exchange this year in Nashville:

Eliza and the practice team came up with strategies to help the team feel more confident and comfortable discussing the cost of veterinary care with their clients. Some of these strategies included allowing clients into the "back" of the hospital to observe procedures, having the practice team dedicate more time during visits to client education, and developing a protocol for how the practice team communicates treatment plan costs. Development of the protocol included creating scripts for common conversations, and scheduling time for the practice team to role play with the scripts. Having these opportunities to "practice, practice, practice" helped the team to achieve the desired results of increased perceived value, increased compliance and improved patient care, increased revenue, and improved team confidence.

Submit your big idea by February 14. If your idea is selected, we'll notify you during the final week of February. Your idea may also be published in a future issue of Trends magazine and could help your peers rejuvenate their practices!

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About this Blog

Red is your guide to everything AAHA. Whether you’re looking for association news, updates on our educational offerings, the latest books from AAHA Press, deals from our Preferred Providers, or fun reads from various AAHA staff and AAHA-member veterinary professionals, this is where you’ll find it.

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Email us at [email protected] or call AAHA’s Member Experience Team at 800-883-6301.

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American Animal Hospital Association | Copyright ©2019 | Privacy Statement | Contact Us
The Standard of Veterinary Excellence ®
American Animal Hospital Association | Copyright © 2014
Privacy Statement | Contact Us