Bring your inactive clients back by participating in a program now used by over a thousand veterinary practices. By taking advantage of this program, you’ll be able to provide MIA patients the preventive healthcare they need and deserve!

Partners for Healthy Pets (PHP), an alliance of more than 100 veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), is providing free, online tools to help your practice bring your inactive clients back.

How does the program work and what makes it different?

  • It creates a timeline based on the client’s visitation history rather than the due dates for specific services. This way, practices can target clients who have been inactive for a specific time period.
  • The messages delivered by this reminder program emphasize the relationship between the pet, the owner, and the veterinary practice. Instead of service-specific reminders, the program delivers an empathetic message that recognizes pet owners might have difficulty getting to the veterinarian, while providing sincere concern for the pet’s health.

PHP will provide your practice with reminder email templates that can be customized for your practice. These emails can be used in almost all practice management software systems and can be sent in e-blasts or as standalone emails. You can also choose a template that offers a $25 discount off the cost of an exam.

These emails also provide images that have been proven to connect with pet owners.

Re-engage your inactive clients by using a reminder program like no other when you take advantage of these free, online tools provided by PHP.

Add comment

  Country flag

  • Comment
  • Preview

About this Blog

Red is your guide to everything AAHA. Whether you’re looking for association news, updates on our educational offerings, the latest books from AAHA Press, deals from our Preferred Providers, or fun reads from various AAHA staff and AAHA-member veterinary professionals, this is where you’ll find it.

Questions or comments?
Email us at [email protected] or call AAHA’s Member Experience Team at 800-883-6301.

AAHA-Accredited Veterinary Hospital Locator

Read the latest edition of:

Poll Question
Veterinary professionals: Are you allowed to bring your pet(s) to work with you?

The Standard of Veterinary Excellence ®
American Animal Hospital Association | Copyright ©2019 | Privacy Statement | Contact Us
The Standard of Veterinary Excellence ®
American Animal Hospital Association | Copyright © 2014
Privacy Statement | Contact Us