COVID-19 Update: AAHA staff is currently working remotely and will support our members virtually. All orders are currently shipping as normal.
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Important message regarding AAHA and COVID-19

Image source: U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION

 

In response to the ever-evolving situation regarding the spread of COVID-19 and to protect the health and safety of our staff, members, and guests, AAHA will be conducting business remotely until further notice.

We will continue to monitor the changing details and will update you as soon as possible when we resume normal operations at AAHA headquarters. In the meantime, we will be implementing some new temporary precautions, but otherwise business will continue as usual.

What if I have an AAHA evaluation scheduled soon?

Through April 20, AAHA will be suspending travel and conducting virtual rather than in-person practice evaluations. We will consistently review suggestions from the CDC, WHO, and other local, state, and federal ordinances to determine if we need to continue performing virtual evaluations past April 20. Expect to hear from your Member Experience team, who will be reaching out as soon as possible, and learn more about virtual evaluations here. If you need to speak to us sooner, or you are concerned about a future appointment, contact us at 800-883-6301 or [email protected]. (Not sure who to call? You can find your specific team members here.)

Can I still reach AAHA staff?

Yes, please continue to contact your Member Experience team by email, direct line, or by calling 800-883-6301. You can reach other AAHA staff members directly or through AAHA’s main number, 800-252-2242. We will post updates at aaha.org.

Can I still order Press products and AAHA merchandise?

Yes, you can continue to order books, forms, and brochures. The AAHA mail room will remain open, and orders will continue to ship as usual.

Are in-person AAHA Learning events cancelled?

At this time, we have decided to postpone the April Veterinary Management Series: Practice Essentials session until the next session scheduled for August 5─8, 2020. This is the only programming change we’ve made at this time.

Is Connexity still on?

Yes! Unless there are future venue closures or new travel restrictions at the federal, state, or local level, Connexity will go on as scheduled. We will closely monitor this changing situation and inform you of any updates.

Does AAHA have COVID-19 talking points for veterinary practices?

AAHA recommends following guidelines set forth by the World Health Organization and the Centers for Disease Control when interacting with clients. The AVMA also has a dedicated COVID-19 webpage with FAQs for veterinarians as well as pet owners.

Where else can I find support?

Check out the aaha.org/covid-19 page for more information and resources about this pandemic. If you’re an AAHA-accredited or preaccredited member, join the AAHA-Accredited Members Facebook Group for peer support, tips, and advice on helping your hospital cope. And as always, contact your Member Experience representative with any COVID-19 questions you have.

We hope all the precautions being taken at AAHA HQ and at our members’ practices helps reduce the number of individuals infected and slows the spread of the virus. Stay healthy and be safe!

Please don’t hesitate to reach out to us at AAHA for all the regular business functions that we typically provide. We appreciate your patience and understanding. We will continue to monitor the situation and update you as it evolves.