Thursday, September 21

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Session 1: Feline Food Allergies – What Research Shows Us and How To Conduct an Effective Diet Trial

Food allergies can severely affect cats which makes identifying this pruritic disease so important. Learn about communicating with pet owners how to conduct a proper restrictive diet trial in cats. Review the current understanding of food allergy in cats from evidence-based medicine which can help dispel the many myths behind food allergies.

Learning Objectives

1. Discuss the current understanding about food allergies in cats.
2. Discuss which diets are likely to be most beneficial when conducting a diet trial.
3. Discuss common pitfalls and myths with diet trials and food allergies

Session 2: Feline Dermatology: Stepping Up To The Challenge

Everyone knows cats are not small dogs and this rings true for dermatology cases as well. Learn more about the unique clinical presentations in cats as well as exploring treatment options for various diseases. A focus on feline otology will also be discussed.

Learning Objectives

1. Understand common, and some unique, presentations in the feline dermatologic patient.
2. Understand the various systemic and topical therapeutics used to treat dermatitis in cats.
3. Understand the various treatment options for feline otitis.

Session 3: The Great Allergy Pretenders: Recognizing and Treating Canine Dermatopathies Which Can Mimic Allergic Dermatitis

Allergic dermatitis is always on our radar for pruritic skin disease in dogs with lesions, however, it is important to broaden the differential list especially with certain clinical presentations. Different kinds of dermatopathies will be discussed including pemphigus foliaceus, sebaceous adenitis, cutaneous lymphoma, and others. Learn the key clinical features of these diseases, how to definitively diagnose them, along with prognosis and treatment options.

Learning Objectives

1. Understand key features which differentiate the clinical presentation of various immune-mediated, infectious, and neoplastic skin diseases which appear similarly to allergic dermatitis.
2. Understand the best ways to diagnose skin diseases which can mimic allergic dermatitis.
3. Understand the prognosis and treatments options for skin diseases which can mimic allergic dermatitis.

Session 4: The Young and the Restless: Dermatology in Puppies and Kittens

Though skin disease occurs quite frequently in adult cats and dogs, puppies and kittens can also suffer from several different types of dermatopathies ranging from bacterial or fungal infections to allergic dermatitis, ectoparasites, and congenital diseases. Learn more about how these diseases can present, the best diagnostic tools to arrive at a proper diagnosis, and which therapies are effective yet safe for young, growing dogs and cats.

Learning Objectives

1. Understand the clinical presentation of common and uncommon skin diseases in puppies and kittens.
2. Understand the most effective way to diagnose various skin diseases in puppies and kittens.
3. Understand which therapies are both effective and safe for use in pediatric dermatology.

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Session 1: Sometimes They Aren’t Old and Skinny - The Hyperthyroid Cat of the 21st Century

Hyperthyroidism is common, but may be even more common than we think. Learn how to identify and manage the various forms of hyperthyroidsim, especially the ones that don't fit our usual image of the typical hyperthyroid cat.

Session 2: That Cat is Diabetic - Now What? More Than Just Insulin, and What the Heck Am I Supposed to Do With SGLT2 Inhibitors?

Diabetes is a challenging disease under perfect circumstances. In this lecture, we'll discuss management choices, monitoring options, and various difficulties in treating diabetic cats. We'll also discuss how to choose the right patients for SGLT2 inhibitor drugs, as well how to monitor and treat complications of those drugs.

Session 3: Feline Endocrinology Weirdness, More Common Than You Think? - Hyperaldosteronism, Hypothyroidism, and Hypersomatotropism

Feline Endocrinology Weirdness, More Common Than You Think? - Hyperaldosteronism, Hypothyroidism, and Hypersomatotropism

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Session 1: AI’s Place in Vet Med Marketing

Artificial intelligence (AI) and tools like ChatGPT are transforming the way many small businesses and marketers alike approach marketing. In this lecture, we will explore the pros and cons of using AI in vet med marketing and practical ways that veterinary clinics can leverage AI and tools like ChatGPT to create more personalized and efficient marketing campaigns.

Learning Objectives

1. Identify the potential benefits and drawbacks of using AI in veterinary medicine marketing.
2. Describe practical applications of AI and ChatGPT in veterinary clinic marketing, such as chatbots, personalized emails, custom design and social media marketing.
3. Learn how you can implement AI at a beginner or an advanced level– and how to decide if it’s right for your practice

Session 2: Practical Marketing Workflows

Marketing can be a daunting task for any practice, but with the right workflows in place, it doesn't have to be. In this lecture, we will explore practical workflows that can help you save time and effort while improving your marketing effectiveness. We will cover topics such as working with patient and team photos, developing a content strategy, managing social media channels, handling online reviews, effective email marketing, and more. You'll learn how to create a cohesive marketing plan and execute it efficiently to achieve your business goals. Leave with actionable tips and solutions to your practice’s marketing roadblocks.

Learning Objectves

1. Identify top vet med marketing roadblocks and inefficiencies, and see real-life examples of workflows that work
2. Learn how to create a workflow, introduce it to practice leaders and team, and get the whole team on board
3. Learn techy tools that make SOPs and checklists for your new workflows a breeze, plus tools to improve efficiency, organization and marketing effectiveness

Session 3: 20 Essential Posts

With more social media channels and often less staff and time, it can be hard to know what to post and where to keep your practice’s social media and online presence healthy and effective. Make sure the posts you’re making are worth your time and energy and help facilitate your practice’s goals– whether that’s client education, differentiation from the competition, driving business or client behaviors.

Learning Objectives

1. Learn the 20 essential posts that every veterinary practice should be using with examples from around the world and across social media channels and media types.
2. Analyze resources to help fill your social media and online calendar efficiently and effectively
3. Assess the platforms you could/should be using, when and how to post, and how to make these posts work for you
4. Learn what posts to recycle, and what posts every clinic should have in drafts ready to be deployed

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Session 1: 2023 AAHA Mentoring Guidelines: Part 1

The 2023 AAHA Mentoring Guidelines focus on providing practical and action-oriented roadmaps for current and future mentees and mentors. Mentorship is vital for all veterinary professionals at every stage of their careers and may be particularly important during transition periods. In this seminar, we will discuss the benefits of mentorship and key elements for a successful mentoring relationship.

Learning Objectives

1. List common stressors in veterinary medicine and how good mentorship can address these stressors.
2. List benefits of mentorship for mentors and mentees
3. Identify important roles and responsibilities for mentors and mentees

Session 2: 2023 AAHA Mentoring Guidelines: Part 2

The 2023 AAHA Mentoring Guidelines focus on providing practical and action-oriented roadmaps for current and future mentees and mentors. Mentorship is vital for all veterinary professionals at every stage of their careers and may be particularly important during transition periods. We will continue our discussion about mentorship, and you will leave with the knowledge needed to create an action plan for mentoring in your workplace or organization.

Learning Objectives

1. Describe key elements for a mentoring relationship
2. Discuss how to create an action plan for mentoring
3. List resources available for creating mentorship programming

Session 3: Conflict Management: Creating Healthier Work Environments

Conflict is frequently encountered in the veterinary profession. Conflict among the work team can create toxic work environments especially if issues are ignored or avoided. It can be difficult to know what to do or say when a conflict occurs, but learning techniques to manage conflict will create healthier work environments. In this workshop, you will learn about the most common conflict management styles and how to leverage them in various situations. You will have the opportunity to practice conflict management strategies in this interactive workshop so you will feel prepared to implement these strategies within your organization or workplace. Small group role play will be used to practice conflict management techniques using case scenario examples.

Learning Objectives

1. Describe the benefits and pitfalls of the five conflict management styles
2. Compare perpetual and solvable problems
3. Implement conflict management strategies to successfully navigate conflict in veterinary settings

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Session 1: Diagnosis, Treatment, and Monitoring of Hypothyroidism

This session will cover the recognition of clinical signs & common biochemical abnormalities of hypothyroidism. We will cover commonly utilized diagnostic testing, including the limitations of these tests. Finally, the session will review hypothyroidism treatment and how to develop an appropriate monitoring plan for patients.

Learning Objectives

1. Understand which diagnostics are appropriate for hypothyroidism screening and definitive diagnosis.
2. Identify the limitations of commonly used testing for hypothyroidism
3. Develop an appropriate treatment and monitoring plan for hypothyroidism management

Session 2 & 3: Cushing's Syndrome: Diagnosis, Treatment and Monitoring Controversies & Hypoadrenocorticism (Addison's Disease)

This session will focus on how to select and interpret diagnostic testing for Cushing's syndrome. We will discuss recent updates on how best to treat and subsequently monitor trilostane therapy in Cushingoid patients. Finally, we will review the basic screening, diagnostic, and treatment approach to Addison's disease in dogs.

Learning Objectves

1. Explain the pros and cons of diagnostic and differentiation testing for Cushing's syndrome.
2. Understand therapeutic approaches to treat Cushing's syndrome and options appropriate drug monitoring.
3. Understand screening, diagnosis, and treatment of Addison's disease.

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Session 1: Control Your Inventory Expenses - The Top Reasons Why Inventory Costs Your Practice More Than It Should

Various inventory control systems will be reviewed as well as basic concepts of inventory control such as shelf life and re-order points and reorder quantities. Effectively control inventory within your practice so that it doesn't control you or your wallet!

Session 2: Control Your Payroll Expenses - The Top Reasons Why Payroll Costs More Than It Should

Payroll expenses have seen increases since the beginning of COVID like we have never seen within our industry. Learn how to control this expense while recruiting top notch team members as well as retaining your existing team.

Session 3: Fast & Furious - The Nuts & Bolts of Practice Management

A crash course on major focal points as it relates to personnel, financial, operations and regulatory management of your practice.

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Session 1: Tips & Tools for making weight management programs successful in clinical practice

Successful weight management of veterinary patients starts and ends with a complete nutritional assessment, diet recommendations and follow-up. This lecture will focus on the components of a nutritional assessment as it relates to weight management, the implementation of a weight loss program including both diet and exercise recommendations and follow-up once a target body weight is achieved.

Learning Objectives

1. Perform a complete nutrition assessment including Body Condition Score and Muscle Condition Score
2. Estimate body fat percentage and ideal body weight to help determine energy needs to for weight management and target body weight.
3. Communicate effectively and in a non-judgmental way to help clients and pets succeed with weight management.

Session 2: Smart Diet Choices for Senior & Geriatric Pets

The dietary needs of our veterinary patients evolve with aging. The veterinary team can proactively address some of these changes throughout the pet’s lifespan. This lecture will discuss a complete nutritional assessments and individualized dietary recommendations for aging pets.

Learning Objectives

1. Recognize nutritional risk factors that may be more prevalent in aging populations
2. Differentiate physiologic and pathologic changes associated with aging related to nutritional status
3. Apply key nutritional factors to the nutritional recommendations of aging pets

Session 3: Nutrition Conversation Toolbox

Communication techniques can enhance nutritional conversations in the exam room. Well-meaning pet owners can become entrenched in and confused by certain feeding practices. This presentation will review communication skills to help make potentially contentious conversations into effective ones.

Learning Objectives

1. Recognize the 3 aspects of communication (content, process, and perceptual) and apply these aspects to making a nutritional recommendation.
2. Utilize open-ended questions to enhance collection of a nutritional history.
3. Recognize and acknowledge a client's perception with regards to pet nutrition before providing a nutritional recommendation.

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Session 1: Secrets the Best Inventory Managers Know

Discover the "Secrets the Best Inventory Managers Know" in this comprehensive workshop designed for veterinary professionals. Learn the significance of effective inventory management in veterinary practices, and how it impacts efficiency, profitability, and patient care. Uncover the art of setting reorder points and creating streamlined reorder procedures to ensure optimal stock levels. Understand the importance of cycle counts and implement them seamlessly to maintain inventory accuracy. Additionally, explore the potential of practice management systems for efficient inventory control, with hands-on training to utilize software features effectively. Elevate your inventory management skills and take your veterinary practice to new heights of success with this insightful workshop.

Learning Objectives

1. Understanding the Importance of Inventory Management in Veterinary Practices
2. Establishing Reorder Points and Creating Proper Reorder Procedures
3. How to Make End-of-Year Counts Easier and Implement Counts for Catching Theft, Missed Charges, and more

Session 2: The Inventory Trifecta: Reduce your COGS, Stockouts, and Time Spent Managing Inventory

Discover "The Inventory Trifecta" workshop designed exclusively for veterinary practices. Learn how to eliminate stockouts to deliver exceptional patient care, streamline inventory management to save time, and reduce costs for enhanced profitability. Join us to master the art of inventory control while focusing on what truly matters – the well-being of your patients. Elevate your veterinary practice to new heights and reduce inventory chaos with this transformative workshop.

Learning Objectives

1. Minimizing Cost of Goods Sold (COGS) through Effective Inventory Management
2. Eliminating Stockouts and Enhancing Patient Care
3. Streamlining Inventory Management Processes to Save Time and Resources

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AAHA Benchmarking+ Happy Hour

Trivia, drinks, and Garth Jordan, oh my! Join the AAHA Benchmarking+ team for a drink (or two) as we take benchmarking back to basics. Not only will you compete against your peers in a game of trivia, you’ll also learn about benchmarking, how to use AAHA Benchmarking+, and how to take immediate action at your practice. Oh, and did we mention there are grand prizes for the trivia champs?! It’s the perfect starter course for AAHA members looking to get AAHA Benchmarking+ FREE at their practice!

Learning Objectives

1. Understand what benchmarking is – and isn’t.
2. Learn how AAHA Benchmarking+ works.
3. Learn how to apply AAHA Benchmarking+ insights at your practice.

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Proper use of Legal Entities for Lawsuit Protection & Tax Reduction

Legally Mine will show you how to stop the threat of lawsuits before they ever get started by protecting your assets in time tested and proven legal structures. These same structures allow us to help our tax attorneys save what you would normally pay in income taxes. These are little known tax helps that have significant case history and have stood the test of time.

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Friday, September 22

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Puppy Yoga

In the Pool Area

Join us by the pool area for some puppy breath and yoga! Led by AAHA’s own Dr. Katie Berlin, this class features poses suitable for all skill levels, allowing you to unwind, reduce stress, and elevate your mood through the power of yoga and pet companionship. Prepare to be rejuvenated and inspired as you continue your conference journey surrounded by the joyful presence of our furry friends.

Sponsored by Merck Animal Health

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Updates in Pancreatitis: Innovation and PANOQUELL-

This presentation will review canine pancreatitis pathophysiology as well as the mechanism of action of the leukocyte-function associated antigen-1 (LFA-1) inhibitor, fuzapladib sodium for injection (PANOQUELL-CA1)

Learning Objectives

1. To better understand the current theories associated with the pathophysiology of pancreatitis in dogs.
2. To understand the role neutrophilic inflammation plays in pancreatitis in dogs.
3. To understand the role LFA-1 inhibition plays in arresting the inflammation associated with acute canine pancreatitis.

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Pawsitively Devoted: Cultivating a Loyal Client Fanbase for Your Veterinary Clinic

In today's ever-changing and evolving digital age, veterinary clinic owners face immense challenges in standing out and thriving. Keeping staff happy, pleasing clients, and providing top-quality care for patients demands the right strategies. This CE course aims to help practice owners and managers discover the 5 essential digital tactics that will set your clinic on the path to success including: the art of exceptional customer service, proactive communication, harnessing advanced technology, creating a strong online presence, managing your clinic's reputation, and implementing irresistible loyalty & incentive programs that help make happy, loyal clients and help you thrive as a clinic and unleash the full potential of your veterinary practice.

Learning Objectives

1. Exceptional Customer Service & Communication
2. Building a Strong Online Presence
3. Clinic Reputation Management
4. Loyalty & Incentive Programs
5. Advanced Technology for Quality Care

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Session 1 & 2: 2023 AAHA Senior Care Guidelines Part 1 & 2

An overview of gerontology and geriatrics of companion animals. A senior care management plan for the clinical team will be reviewed. The plan is to help our senior pets live as comfortably, safely and happily as possible. Values important to caring for a pet with advanced age will be emphasized. Common chronic clinical conditions of old dogs and cats will be outlined. The discussion is clinically oriented towards what a practitioner faces day in and day out of his or her work life.

Learning Objectives

1. A senior care management plan for the clinical team will be reviewed.
2. Values important to caring for a pet with advanced age will be emphasized.
3. Common chronic clinical conditions of old dogs and cats will be outlined.

Session 3: Selecting Diagnostic Samples for Cytology

Cytology is a quick, cheap, and an easy evaluation of cells to reach a microscopic diagnosis. FNA is less invasive, has a diminished risk of complications, yields faster results, and has lower costs than biopsy. Many samples for cytology can be obtained without anesthesia or even sedation, with minimal risk in both healthy and critical patients. With the increasing availability of ultrasonography, many more internal organs and tissues can be evaluated than previously were accessible. In this presentation we will review the methods of obtaining a diagnostic cytology sample with case discussions emphasizing mesenchymal, epithelial and round cell tumors.

Learning Objectives

1. We will review the methods of obtaining a diagnostic cytology samples
2. Techniques of ultrasound guided sample collection will be reviewed.
3. Case discussions emphasizing mesenchymal, epithelial and round cell tumors.

Session 4: Clinical Oncologic Cytology – Reading and Writing

Cytology is a quick, cheap, minimally invasive and widely available method of examination of cells. Once a sample is harvested it should be assessed for the quality even if you are submitting the sample to a reference lab.A good quality sample will show evenly smeared cellular material on the slide forming thin layer. Majority of tumors are easy to identify with practice such as lymphoma and mast cell tumor. For rest a final diagnosis.

Learning Objectives

1. Sample Trouble Shoot
2. Analysis of the cellular contents
3. Discipline of reading a cytology
4. Art of reaching microscopic diagnosis
5. Attendees will have a good overview of how to write a cytology repor for medical records

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Session 1: Current Concepts of Periodontal Disease and Tx

Periodontal disease is the number one condition seen in dogs and cats. This lecture covers the pathogenesis, progression, and severe local and systemic effects of periodontal disease

Learning Objectives

1. Understand the true cause of periodontal disease.
2. Learn the importance of homecare
3. Gain knowledge as to the critical nature of proper management of periodontal disease.

Session 2: Extractions made easier

Presentation on how to perform extractions in veterinary medicine with minimally invasive techniques.

We will discuss equipment, pain management, and extractions of single and multirooted teeth.

Learning Objectives

1. Learn how to make proper flaps for surgical extractions
2. Understand the proper technique for closure of ONFs
3. Avoiding complication techniques

Session 3: Oral Pathology

Notes on oral pathology in the dog and cat. Topics included: clinical signs of dental disease, endodontic disease, enamel hypoplasia, uncomplicated crown fractures, TR’s, neoplasia, caudal stomatitis, and the importance of dental radiology.

Learning Objectives

1. What are the options for fractured teeth
2. When is a crown amputation acceptable for a TR
3. Why do e need to treat deciduous malocclusions

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Session 1: Why Your Brain Lies to You and Why it Matters

Understanding how our brain often sets us up for failure is an important way to help us stop negative self-talk, imposter syndrome and emotional triggers. The goal for this session is to share some basic neuroscience and shine the light on ways our instinctive responses, which served us in the past, no long protect us in today’s world. In fact, they do us a great disservice. Learning to recognize when your brain is taking you on a destructive path is the only way to be able to stop it and reverse the pattern. Cultural biases, habits, assumptions and snap judgments along with risk avoidance are all automatic responses we can learn to recognize and shut down if we learn to look.

Learning Objectives

1. Understand why our brain works to protect us from danger.
2. Overcome unconscious reactions to situations.
3. Learn appropriate reactions and self-talk that can overcome our brain's tendency to negativity

Session 2: Hospitality In Health Care- a Recipe for Team Wellbeing

The goal of this presentation is to revolutionize the lives of patients, clients, veterinary care professionals and their teams by sharing how lessons and skills learned from the hospitality industry can transform the previsit, visit and post visit experience for all the participants. Hospitality is not just being “nice.” People who are not naturally nice can still be hospitable and extremely nice folks can still serve poorly. Hospitality is a mindset and a skill.

This presentation is an introduction into developing this mindset for your own wellbeing and the success of the business you own or in which you work. Hospitality can also help in your personal life as the skills learned work on all humans and not just customers, clients or patients.

Learning Objectives

1. To introduce hospitality skills to veterinary teams. To share basic skills and techniques the hospitality industry uses to work with people.
2. To demonstrate how hospitality skills work to benefit the well-being of veterinary team members and their patients.
3. To show how better use of emotional intelligence, body language reading and anticipation of emotional and financial needs can reduce client complaints and negative behaviors.

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You're Not the Coach You Think You Are: The Communication Approach Most Managers Get Wrong

The word permeates all sorts of veterinary management and leadership circles. "Coaching". The thing is, most managers get coaching all sorts of wrong, leaving team members demotivated and managers frustrated. In this session, we'll explore the science of coaching psychology and how it applies to veterinary management and leadership. Attendees will learn the true science of coaching and leave with actionable tools and skills for embedding a real coaching approach into their leadership style, amplifying their team's motivation, performance, and professional fulfillment.

Learning Objectives

1. Understand the science of coaching psychology
2. Understand how to apply a true coaching approach to management/leadership
3. Apply evidence-based coaching practices to managerial communication

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Express Yourself Kickoff and Book Signing Celebration

Join us on September 22 to kick-off a year-long celebration of veterinary medicine. Josh Vaisman, Debbie Boone & AAHA’s Dr. Katie Berlin share personal stories in a captivating Central Line livestream. Canine Companions’ speakers highlight bonds with pets. A 30-minute book-signing with Debbie Boone and Josh Vaisman will follow.

Sponsored by CareCredit

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Session 1: Euthanasia Reimagined; Is it time to move away from propofol once and for all?

Euthanasia was ready for an evolution, and much has changed in the past 10 years. Experts and practitioners alike have found ways to celebrate the bond, protect patient comfort, and elevate client pre-planning and communication. And everyone is benefitting from the advancements. Has your veterinary team joined 'The Good Death Revolution'? In this session, we will highlight their 14 Essential Components of Companion Animal Euthanasia and answer your most pressing questions, including whether propofol use is beneficial. It's time to look deeper into what clients want, what patients need, and how veterinary teams can find fulfillment in euthanasia work.

Learning Objectives

1. Learn the 14 Essential Components of Euthanasia.
2. Appreciate the improvements hospitals can make to protect patient well-being.
3. Gain practical tips to implement tomorrow.

Session 2: Mixing Business and Death; Doing things better

Deathcare is a huge part of veterinary medicine, however we all know it’s not where we want to focus our energies. But what if we did? What could we accomplish as a profession that would forever impact well-being and [yes] revenue at the same time? Think euthanasia, hospice, and aftercare. Let’s take an hour and review some of the most important changes already in motion and how your hospital can benefit.

Learning Objectives

1. Learn evolving business strategies in euthanasia, hospice, and pet aftercare.
2. Explore safer drug and post-death body handling.
3. Know how to better leverage the team and foster smarter crematory relationships.

Session 3: Building Euthanasia Manuals for the Team; Standards matter

Manuals are a necessary part of the job. A recent study showed that most hospitals don’t have one for euthanasia even though it’s one of the most common procedures we do. A euthanasia manual will include medical protocols, policies around convenience or economic euthanasia, how to handle dysthanasias, and much more. Euthanasia is the one procedure with no do-overs and the one leading to significant moral distress when handled poorly. Let’s give attention to it and build something that will have lasting effects for patients, clients, and teams.

Learning Objectives

1. Review what standard operating procedures look like.
2. Learn how to build a euthanasia manual including the necessary components.
3. Strategize best ways to roll out new protocols with the team.

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Session 1: Escape Room Anesthesia: Will Your Patient Survive?

This presentation is audience driven by an interactive polling system in a case-based, solution-oriented fashion. A case will be presented with options where the audience (majority wins) advances through the patient’s case management to see if the patient survives! Review of case options and decisions based on signalment, diagnostics, presentation and differentials will be discussed and their impact on outcome.

Learning Objectives

1. Understand the importance of critical thinking and power of observational monitoring to make clinical decisions/communications about patient care.
2. Familiarize and improve recognition of common misunderstandings/misinterpretations on critical/anesthetized patients monitoring systems.
3. Appreciate variations of clinical decisions for case based problem solving

Session 2: What is Happening? Reading Between the Lines

What does it take to be an impressive anesthetist, technician or clinician? The six sense of reading between the lines….honestly, it takes the power of observation and critical thinking. In the context of monitoring critical and/or anesthetized patients, understanding of physiology and pharmacology, the effect of co-morbidities and disease processes on anesthesia, knowledge about the surgical procedure and impact on the patient, a little bit intuition and attention to the smallest details to recognize the slightest shift in a trending monitoring parameter, distinguishes the novice from expert. Join this interactive session and test your ability to read between the lines in this case-based approach for improving your monitoring skills.

Learning Objectives

1. Interpretation of monitoring parameter's in a case-based approach for critical/anesthetized patients.
2. Understanding the relationship between monitoring devices and the information they provide in a clinical setting to tailor response/treatment decisions.
3. Improve expert monitoring techniques for critical/anesthetized patients.

Session 3: Stranger Things: Troubleshooting Machine Mishaps

This session is interactive! Join to see if you can identify common, real-life mistakes that occur with monitoring and anesthetic equipment. See if you are a troubleshooting expert and learn ways to prevent machine mishaps to mitigate their negative outcome on patients.

Learning Objectives

1. Understand the function and purpose of the anesthetic machine and breathing circuits/anesthetic related devices to optimize care and minimize harm to patients.
2. In a case-based approach, identify common machine mishaps.
3. Review the importance of check-lists and the impact on anesthetic related mistakes.

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Community Give Back Event

In the Lunch Area

Sponsors include PetSmart, CareCredit, Pets Best, Blue Buffalo, Hill’s Pet Nutrition, and Purina

Help support Canine Companions by creating pet owner care packs from generous donations from our sponsors! Network with fellow attendees while giving back to the four-legged community and strengthening our community bonds. Don’t miss this opportunity to make a difference.

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Session 1: The Use of Music in the Hospital Environment to Help Manage Anxiety and Pain in Animals, Owners, and Staff

Much progress has been made in the management of animal pain. It is well established that pain is the result of imagined or actual tissue damage. The start of the lectue will compare levels of violence that cause mild to severe pain. There are common responses to pain in animals and people. Levels of anxiety, stress and suffering in both animals and their owners will be discussed. This will include the neurologic responses to trauma and the effects of pain, music and analgesics on behavior of the patients.

There are established AAHA guidelines for managing pain. Even so, how can music help as part of established protocols? For example, the pet is injured and needs medical/surgical care. There is additional stress to the pet and concern experienced by the owner on the way to the hospital. Then there is more stress in the reception area where other animals are present. Then it is taken to the exam room for evaluation and perhaps to radiology. Analgesics probably have not been given in most cases so pain levels may be increasing. By then, decisions can be made to treat medically or prepare for emergency or scheduled surgery. The owner, the patient and the veterinary staff are all involved in developing the treatment protocol and can benefit from the calming effects of music.

Special music has been proven to relief stress and anxiety in people suffering from pain. Likewise, animal specific music has been proven to have a calming effect on dogs and cats in animal shelters. It should be helpful in the hospital environment as well.

The concept of adding music, combined with the analgesis to manage acute and chronic pain including those needing surgery, will be discussed in Session 2.

Learning Objectives

1. Address what are the contributing factors to the development of anxiety, suffering and pain in the patient.
2. What are contributing factors in the hospital that music can help resolve to provide relief for the patient, owner and staff.
3. How does music,a non-pharmiceutical, blend with medications to relieve different levels of mild to severe pain.

Session 2: The Role of Music to Help Manage Pain in Acute and Chronic Conditions Often Requiring Surgery.

The patient with acute pain can be the result of direct trauma, developed acute gastrointestinal conditions or dental issues. Often early action is needed in life-threating conditions to maintain vital functions such as in severe hemorrhage. Pain management may in those cases be the preanesthetic pain medication followed by anesthetic induction, maintenance, surgery and recovery. Severe trauma to the head with fracture of the mandible is definately not the same as a sore tooth. Some cases need to be stabolized before going to surgery with the need to select the analgesic protocol and decide if adding music would help calm the patient.One must be aware, that the drugs used to manage pain before surgery will influence the dosages/concentrations of anesthetics administered for induction and maintance. The post-surgical management of pain should be based on individual needs.

Osteoarthritis is a major cause of chronic pain. Fortunately, desired pain medications are available. There is evidence that dogs and cats respond well to soothing music when it is added the the management program. Eventually, the chronic pain may become acute with orthopedic and even spinal surgery necessary to address the cause. Conditions that cause spinal pain can result in severe neurologic complications if not addressed. Not all acute and chronic conditions can be resolved by surgery. Session 3 will address those.

Learning Objectives

1. The use of music as part of relieving suffering from acute trauma prior to, during and post-op surgery.
2. The use of music to relieve anxiety in chronic conditions such as osteoarthritis, surgical corrections, and followup rehabilitation.
3. How can combining music with analgesics help provide more comfort from chronic pain in animals and people?

Session 3: The Role of Music in Chronic Incurable Conditions Including End of Life.

Cancer is a difficult condition in so many ways. It can cause so much pain even during treatments, including chemotherapy, x-ray therapy, surgery or a combination of these. Not only does the patient have pain caused by the cancer, there is the anxiety experienced by the owner( or human patient). Pain medications are available, but the dosage needed to manage the pain can be a real concern. Use of music to help relieve the anxiety can help to supplement the effectiveness of the pain meds. It may even prolong life.

There are other medical conditions which are long lasting and animal involvement for the human patient helps manage their pain and distress. We are most aware of the seeing eye dogs and how we needed to make sure any veterinary treatments did not interfere with the dog's functions to help the blind.

It is important to also consider the pet that needs pain management when it is owned by someone developing dementia. The family pet may play a role for these patients even in palliative care.These patients often can sing along with their favorite music from childhood and the dog may develop a sense of comfort as well.

We now have many patients with artificial leg replacements resulting from military combat. Service dogs are filling a very important need for them with strong emotional attachment. It would be interesting to know how does music play a role in their lives. Regardless of our efforts, all pain can not be managed toward the end of life. There comes a time when to control animal pain, the dosages of analgesics necessary will be the end of life. It is the final step in pain management but as it takes place, listening to the owners' favorite music may relieve their anxiety and comfort them. But let us not forget, the service dog may need the hear the owner's favorite music to help relieve their anxiety when the owner has passed away first.

Learning Objectives

1. How can adding music reduce anxiety, stress and suffering combined with analgesics in cancer.
2. B. What role does it have in mental and physical deterioration of the animal and owner anxiety.
3. C. What is the role of music for all involved and spiritulity of owners play in end of life conditions, the final step in pain management.

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Session 1: Cancer: DNA Goes Off-Leash

This session will provide an overview of the basic principles of cancer biology, including the types of genes involved in cancer and common classes of genomic alterations. The concepts of clonality and tumor heterogeneity as the basis for treatment resistance will also be discussed. The session will conclude with a review of the current state of cancer screening in humans and dogs, and how advances in cancer diagnostics and treatments in one species may benefit the other.

Learning Objectives

1. Review cancer genomics as a new way of understanding the origin of cancer
2. Discuss technologies for assessing the genome, including Next-Generation Sequencing (NGS)
3. Summarize applications of NGS in veterinary medicine

Session 2: The Importance of Early Cancer Detection in Dogs

Major veterinary medical organizations agree that the early identification of cancer is important; however, current screening paradigms (annual/semi-annual physical exam and routine minimum database) are inadequate for early detection of most canine cancers. So, it’s probably no surprise to hear that most dogs are diagnosed with cancer after the family notices clinical signs due to the disease. This session will review data from a cohort of over 350 cancer-diagnosed dogs, evaluating how the disease came to clinical attention. The session will then discuss a novel, blood-based approach to cancer screening – liquid biopsy testing. The session will conclude by answering the question “when should I start screening a dog for cancer” by reviewing data from a large study of over 3,000 cancer-diagnosed dogs in which median age at cancer diagnosis was analyzed by breed and weight.

Learning Objectives

1. Review the current state of cancer screening in dogs and understand how canine cancer currently comes to clinical attention for diagnosis
2. Evaluate the benefits and limitations of liquid biopsy testing as a novel screening tool for dogs
3. Consider the appropriate age to initiate cancer screening in individual dogs based on their breed or weight

Session 3: Updates in Liquid Biopsy: From Cancer Screening to Post-Treatment Monitoring

The clinical validation study of next-generation sequencing-based liquid biopsy testing for multi-cancer detection in dogs was published in 2022. This session will provide an overview of liquid biopsy technology, test performance, and the various applications of this testing in pre- and post-diagnosis use cases. Recent clinical laboratory experience will be reviewed, along with a series of interesting real-world case studies that demonstrate how this testing is being used in clinical practice.

Learning Objectives

1. Review the fundamentals of next-generation sequencing-based liquid biopsy testing for multi-cancer detection in dogs
2. Define the various clinical use cases in which liquid biopsy can be applied
3. Summarize up-to-date laboratory experience with liquid biopsy testing

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Session 1: Stayin' Alive: CPR Training for the Veterinary Team

“I HAVE A CODE!” This phrase is enough to get any veterinary professional’s own heart pounding, and for good reason. When a patient undergoes cardiopulmonary arrest (CPA), necessitating the intervention of veterinary professionals implementing cardiopulmonary resuscitation (CPR), amongst other lifesaving maneuvers, it can be VERY stressful. If we know not only what to do, but how & why we’re doing it, we are better medical professionals for it & our patients – and their families – benefit. This course addresses when/where CPA may occur, how to be prepared as both an individual and a practice, and how to utilize the RECOVER guidelines appropriately and effectively.

Learning Objectives

1. How, when & where CPA can occur
2. What types of protocols to have in place dependent upon the practice setting
3. How to be prepared – both physically & mentally – to address a patient in CPA
4. Understand the RECOVER Initiative & how to apply its principles
5. Recognize the importance of communication & teamwork when running a code
6. Implement a training schedule to ensure consistency & competency in performing CPR remain

Session 2: EVTriage

Evaluate the patient. Calm the clients. Notify the team. Treat the patient. Repeat! Veterinary technicians and nurses are the first responders in the ER, and triaging requires more than a brief once-over. This session covers every aspect of an ER veterinary triage, from input to intake, and informs you how to implement effective triage into your practice. Useful for general practices and specialty centers via telemedicine and in-person. You won't just be reading a temperature; you will be reading the whole room!

Learning Objectives

1. ID common ER visits & what they entail
2. Learn Triage 101: patient evaluation nose to toes
3. Discover what telemedicine means for a veterinary technician/nurse
4. Understand the roles of vet techs/nurses throughout the process
5. Incorporate a thorough triage team in the overall workflow in any veterinary

Session 3: Stabilization, STAT!

Evaluate the patient. Calm the clients. Notify the team. Treat the patient. Repeat! Veterinary technicians and nurses are the first responders in the ER, and triaging requires more than a brief onceover. This session covers every aspect of an ER veterinary triage, from input to intake, and informs you how to implement effective triage into your practice. Useful for general practices and specialty centers, via telemedicine and in-person. You won't just be reading a temperature; you will be reading the whole room!

Learning Objectives

1. ID common ER visits & what they entail
2. Learn Triage 101: patient evaluation nose to toes
3. Discover what telemedicine means for a veterinary technician/nurse
4. Understand the roles of vet techs/nurses throughout the process
5. Incorporate a thorough triage team in the overall workflow in any veterinary

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Session 1: Tips for New Leaders and Mentorship that Matters

In this session we will discuss key tips for new leaders and understand how crucial mentorship is for your team. Inspiring Your Teams: How Transformational Leadership can Transform your Teams: In this session we will discuss the different between transactional and transformational leadership models and learn how this approach can transform your team.

Learning Objectives

1. Understand the differences between skills required for individual contributors and leaders.
2. Understand behaviors that are stallers for new leaders and skills they should leverage for success.
3. Understand how to make mentorship part of your culture.

Session 2: Inspiring Your Teams: How Transformational Leadership Can Transform your Team

Learning Objectives

1. Understand transformational leadership vs. transactional leadership.
2. Learn how values driven leadership transforms culture.
3. Understand the influence of this leadership style on practice culture.

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Session 1: From clinical practice to clinical studies: Applying the veterinary skill set in new ways

Veterinary professionals have a unique skill set that can be applied in a variety of settings. This session will follow the journey of one veterinary technician specialist from working in a high-volume oncology practice to a role as a Clinical Research Associate in a fast-paced veterinary diagnostic laboratory. She will discuss how the hands-on experience and knowledge gained in the clinic has helped her contribute to the development of large-scale clinical studies, including the design and deployment of the CLASSiC (Cancer Lifetime Assessment Screening Study in Canines) Study, a multi-year longitudinal study to assess the clinical utility of regular cancer screening across a dog’s lifespan. An overview of the current status of the CLASSiC study will be provided, along with some interesting case studies from CLASSiC patients.

Learning Objectives

1. Understand the unique skills that veterinary caregivers possess that can contribute to excellence in careers outside of clinical medicine.
2. Describe the role of a Clinical Research Associate in an animal health Industry position.
3. Review the development and deployment of a multi-site lifetime clinical study in dogs, including novel case studies demonstrating early detection of disease.

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Session 1: Unlock Your Veterinary Practice's Productivity (Identify actions your practice can take to save up to 15 minutes per clinical visit.)

Imagine being able to save up to 15 minutes per clinical visit -- without compromising care. What would you do with this extra time in your day? In this first-of-its-kind empirical study, IDEXX has uncovered the most effective actions veterinary practices can take to increase productivity. This session will dive into study findings, real-life case studies, and tools that can be applied in your own practice.

Learning Objectives

1. Key findings and implications of three specific dimensions of the veterinary practice model: workflow, technology, and culture
2. 2. Determining where your practice falls on the Practice Productivity Index.
3. 3. Three case studies in veterinary practice productivity
4. 4. Tools to assess your practice's current productivity state and steps to take to improve productivity and gain time back in your day

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Saturday, September 23

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Sunrise Session: Words Matter: Improving Patient Outcomes By Considering Health Literacy

This course will teach the vet healthcare team how to be more effective communicating with pet owners online and combat " Dr Google"

Learning Objectives

1. Learn about pet owner behaviors in researching vet advice online
2. Learn how reading grade level can change if an owner acts on information
3. Learn how to be more effective online communicating with pet owners

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Session 1: A Hitchhikers Guide to the Canine Vaccination Guidelines

In this session, we will review the most recent edition to the 2022 AAHA Canine Vaccination Guidelines focusing on the most recent changes.

Learning Objectives

1. Understand the AAHA 2022 Canine Vaccination Guidelines
2. Vaccine protocols Q&A

Session 2: Like Deja Vu All Over Again: Immunologic memory and booster shots

In this session, we will review the basic concepts of immunologic memory in the context of booster shots. We will discuss current concepts concerning mechanisms of establishing and maintaining immunologic memory as it relates to commonly asked questions concerning "overdue" vaccinations.

Learning Objectives

1. Understand the current concepts concerning the mechanisms of establishing and maintaining immunologic memory as it reales to commonly asked questions concerning "overdue" vaccinations

Session 3: CIRD and vaccines: Is there anything new under the sun?

In this session, we will review the lateste information on canine respiratory pathogens and vaccines for those pathogens. We will discuss information on pathogens that cause CIRD and new developments in prophylaxis, focusing on new data since the most recent guidelines were written.

Learning Objectives

1. Understand the new information on pathogens that cause CIRD
2. Understand new developments in prophylaxis, focusing on new data

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Session 1: Load and Grow: Reframing the Understanding of Medical Orthopedics, Pain Management and Osteoarthritis

This course will provide students with an understanding of osteoarthritis, a common and debilitating condition affecting the joints of dogs and cats. Topics covered will include the pathophysiology of osteoarthritis, risk factors, clinical signs, diagnosis, and treatment options. Students will learn about the use of non-steroidal anti-inflammatory drugs (NSAIDs), joint supplements, and other therapies to manage pain and improve function in affected animals. The course will also cover the ethical considerations involved in the management of osteoarthritis, such as the decision to euthanize an animal with severe disease.

Learning Objectives

1. Define osteoarthritis as a global joint disease similar to an organ
2. By the end of the presentation, participants should be able to:
   • Describe the causes of osteoarthritis.
   • Identify the symptoms of osteoarthritis.
   • Describe the treatment options for osteoarthritis.

Session 2: Ten Tips and Tricks That Could Save Your Orthopedic Exam

This course will provide students with the knowledge and skills necessary to perform an orthopedic exam on a dog or cat. Topics covered will include the anatomy and physiology of the musculoskeletal system, the common orthopedic injuries and disorders, and the techniques used to diagnose and treat these conditions. Participants will learn how to perform a physical exam, including palpation, range of motion testing, and neurological assessment. They will also learn how to interpret the results of imaging studies, such as X-rays and MRIs.

Learning Objectives

1. By the end of the presentation, participants should be able to:
   • Define the scope of orthopedic exams.
   • Describe the different components of an orthopedic exam.
   • Identify the less commonly performed orthopedic tests during the orthopedic exam.
   • Interpret the findings of an orthopedic exam.

Session 3: The Skipping Dog: A Mysterious Lameness with an Elusive Diagnosis

This course will provide students with the knowledge and skills necessary to diagnose and treat skipping-type lameness in animals. Topics covered will include the anatomy and physiology of the musculoskeletal system, the common causes of skipping-type lameness, and the techniques used to diagnose and treat these conditions. Participants will learn how to perform a lameness exam, including gait analysis, palpation, and diagnostic imaging. They will also learn how to develop a treatment plan for animals with lameness.

Learning Objectives

1. Discuss the myriad of lameness presentations in dogs with a specific focus on regular intermittent lameness (skipping).
2. Discuss the causes of intermittent lameness (skipping) in dogs.
3. Describe the orthopedic tests that can be used to determine the cause of intermittent lameness skipping in dogs.
4. By the end of the presentation, participants should be able to:
   • Recognize the signs and symptoms of regular intermittent lameness (skipping) in dogs.
   • Identify the possible causes of regular intermittent lameness (skipping) in dogs.
   • Discuss the orthopedic tests that can be used to determine the cause of skipping in dogs.
   • Describe the medical and surgical treatment options for skipping in dogs

Session 4: From The Shadow to The Light: Context and Solutions to Increasing Diversity in Veterinary Medicine - Collaboration with Niccole Bruno, DVM

According to the 2021 US Bureau of Labor and Statistics, less than 2% of veterinarians are Black, less than 5% Latino, and less than 6% Asian. The American Association of Veterinary Medical Colleges (AAVMC) reports that 70% of the DVM Class 2024 is white. With the recent Covid-19 pandemic, there was a massive uptake in unenrollment of Black, Indigenous, People of Color (BIPOC), men, and low-income students in veterinary school. Although this increase in demographic diversity is positive, it may contribute to a cultural divide in the veterinary profession. Improving diversity within the veterinary community will require an understanding of barriers faced by underrepresented students, the power of intentionality, and the thoughtful execution of impactful initiatives. A shared commitment towards these ideals will help to make the veterinary educational pathway more inclusive. This presentation will outline solutions for veterinary professionals to improve diversity.

Learning Objectives

1. Understand the historical context of discriminatory practices in veterinary medical education. This includes understanding how these practices have shaped the experiences of BIPOC students in veterinary school and the disparities in the demographic makeup of veterinary schools today. To understand the solutions employed to ameliorate the demographic disparity and increase diversity.
2. Identify how discrimination impacted the human-animal bond among historically disadvantaged groups. This includes understanding how implicit bias, structural racism, and other forms of disenfranchisement can impact today's human-animal bond. Understand solutions to enrich and grow the human-animal bond among minority populations.
3. Understand the historical barriers to forming Inclusive professional communities within veterinary medicine. Discuss the strategies currently employed to advocate for creating more inclusive and equitable learning and work environments within veterinary medicine.

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Session 1: Business Plans and Securing Financing

Session 2: Branding and Marketing Plan Before Day 1

Session 3: Current Trends and Opportunities with Services and Revenue Generation

Sessions 1-3 Description

This 3 hour workshop will cover:

1. Mission Statement and find your Blue Ocean
2. Vision and Strategy
3. Defining goals of your new practice and reverse engineering your practice needs
4. Feasibility assessment of a de novo practice
5. Business Plan and Securing Financing
6. Real Estate: Build or Buy, tips and tricks
7. Clinic design and buildout
8. Partnerships with vendors: Suppliers, equipment, insurance, PMS etc.
9. Staffing a clinic de novo
10. Strategic Branding and Marketing Plan before Day 1
11. Current trends and opportunities with services and revenue generation
12. Budgeting, measuring success, path to profitability
13. Start Up Clinic Horror Stories: Hard Lessons Learned
14. Hindsight is 20/20: Pivoting and adapting at milestones

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Session 1 & 2: Cultivating and Leading a Diverse, Equitable and Inclusive Culture in Veterinary Medicine (Parts 1 & 2)

Veterinary medicine is afflicted with burnout, massive veterinary shortages, toxic workplace culture, and a lack of diversity. Leaders must recognize their role in embracing strategies promoting healthy workplace cultures and fostering belonging for our teams and communities. This presentation will outline the blendvet™ values and strategies for leaders to cultivate workplaces promoting DEIB.

Learning Objectives

1. Review the state of veterinary medicine and highlight the barriers within the profession.
2. Outline how diversity, equity, inclusion, and belonging (DEIB) training can influence workplace culture, patient care, and community engagement.
3. Introduce the blendvet™ values in creating hospital environments that foster DEIB in practice.

Session 3: DEIB: Understanding Barriers in Veterinary Medicine and

According to the latest US Bureau of Labor & Statistics, veterinary medicine continues to be the least diverse medical profession in the United States, yet the demographics of our clientele are very diverse. This disconnect can strain our ability to effectively build a veterinary client-patient relationship (VCPR) and ensure client compliance when language, cultural and socioeconomic barriers exist in our examination rooms. Suppose the veterinary profession is expected to stay the same demographically. In that case, we must intentionally prioritize how we recruit, hire, train, and cultivate veterinary teams that are culturally able to engage with the communities we serve.

Learning Objectives

1. Review the state of veterinary medicine demographically and outline the barriers encountered in veterinary examination rooms.
2. Identify opportunities veterinary leadership and teams can embrace to embed diversity, equity, inclusion, and belonging (DEIB) into daily practice and improve client compliance.

Session 4: From The Shadow to The Light: Context and Solutions to Increasing Diversity in Veterinary Medicine - Collaboration with Courtney Campbell, DVM, DACVS-SA

According to the 2021 US Bureau of Labor and Statistics, less than 2% of veterinarians are Black, less than 5% Latino, and less than 6% Asian. The American Association of Veterinary Medical Colleges (AAVMC) reports that 70% of the DVM Class 2024 is white. With the recent Covid-19 pandemic, there was a massive uptake in unenrollment of Black, Indigenous, People of Color (BIPOC), men, and low-income students in veterinary school. Although this increase in demographic diversity is positive, it may contribute to a cultural divide in the veterinary profession. Improving diversity within the veterinary community will require an understanding of barriers faced by underrepresented students, the power of intentionality, and the thoughtful execution of impactful initiatives. A shared commitment towards these ideals will help to make the veterinary educational pathway more inclusive. This presentation will outline solutions for veterinary professionals to improve diversity.

Learning Objectives

1. Understand the historical context of discriminatory practices in veterinary medical education. This includes understanding how these practices have shaped the experiences of BIPOC students in veterinary school and the disparities in the demographic makeup of veterinary schools today. To understand the solutions employed to ameliorate the demographic disparity and increase diversity.
2. Identify how discrimination impacted the human-animal bond among historically disadvantaged groups. This includes understanding how implicit bias, structural racism, and other forms of disenfranchisement can impact today's human-animal bond. Understand solutions to enrich and grow the human-animal bond among minority populations.
3. Understand the historical barriers to forming Inclusive professional communities within veterinary medicine. Discuss the strategies currently employed to advocate for creating more inclusive and equitable learning and work environments within veterinary medicine.

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Stay, Please: A Path to Increased Retention in Veterinary Medicine with AAHA CEO Garth Jordan – Bayview Terrace

Research Symposium Event Sponsored by Chewy

Join us for a session with AAHA Chief Executive Officer, Garth Jordan, as he unveils eye-opening insights in the face of a critical attrition crisis in veterinary medicine. Unearth what keeps professionals engaged, learn role-specific differentiators, and grasp the six pivotal retention factors. Event includes a one hour presentation followed by a champagne toast and 30 minute meet and greet networking event.

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Session 1: Acute Kidney Injury 2023 Update

Learning Objectives

1. Learn tips for early recognition of AKI.
2. Learn common causes of primary and secondary AKI.
3. Be able to discuss common accessible diagnostics for AKI including renal point-of-care ultrasound.
4. Know the common treatment options for AKI.
5. Know what to expect with recovery and discuss times to refer.

Session 2: Fluid Therapy 2023 Update

Learning Objectives

1. Review of fluid balance in the body.
2. Review of common intravenous fluid therapy options.
3. Discuss standard fluid therapy recommendations.
4. Review common emergency medicine and internal medicine considerations.
5. Be able to discuss rationale for alternatives to intravenous fluids.

Session 3: Servant Leadership for Mentorship

Learning Objectives

1. Discuss the aspects of servant leadership.
2. Discuss how to shift the focus to the mentee.
3. Are there economic benefits to good mentorship?
4. Discuss a growth mindset in mentorship.
5. How to continue to help when the mentoring relationship concludes.

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Session 1: Tips to Improve the Success of Small Animal Surgery of the Urinary Tract

This topic discusses basic urinary tract surgery procedures for the small animal practitioner. A discussion and helpful tips for performing successful PU surgery, cystotomy, urethrotomy, and urethral retro-hydropulsion are covered. The surgical procedures, indications, and post-op care of these patients are discussed.

Learning Objectives

1. Attendees will learn the basic principles of urinary tract surgery
2. Attendees will learn tips for enhancing their surgical technique for cystotomy, urethral obstruction, uroabdomen, perineal urethrostomy and other surgical procedures of the urinary tract
3. Attendees will learn post-operative care for cystotomy, urethrotomy, and PU surgeries

Session 2: Treating Challenging Perianal and Perineal Disease in Dogs

This topic discusses diagnosis and treatment of common perineal and perianal diseases. A discussion and helpful tips for diagnosing and treating perianal fistula, anal sacculitis, anal sacculectomy surgery, rectal prolapse, anal tumors are covered. The surgical procedures, indications, and post-op care of these patients are discussed.

Learning Objectives

1. Attendees will learn the most common disorders of the perineal and perianal region of dogs and cats
2. Attendees will learn the diagnosis and treatment of anal sacculitis, neoplasia, perianal fistula, rectal prolapse, and other disorders
3. Attendees will learn to differentiate between cases requiring surgical management from those requiring non-surgical management

Session 3: Tips to Improve the Success of Small Animal Gastrointestinal Surgery

This lecture discusses surgical techniques and tips for common GI surgeries including gastrotomy, gastropexy, enterotomy, and intestinal resection/anastomosis. Diagnosis, surgery, and post-op care of patients is covered.

Learning Objectives

1. Attendees will learn techniques for managing the common surgeries performed on the GI tract
2. Attendees will learn tips for improving their surgical technique when performing gastrotomy, enterotomy, and intestinal resection/anastomosis
3. Attendees will learn pre-op and post-op care principles for patients undergoing surgery of the GI tract

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Session 1: Taking the Pain Out of the Money Talk

Talking to clients about money is one of the most uncomfortable conversations that we have in practice. Sometimes the difference between life and death is determined by the effectiveness and ease of this conversation. Perfecting this discussion is needed to decrease the fear, anxiety and pain that results from presenting the invoice and discussing the payment options.

Learning Objectives

1. Identify why the money talk is so difficult, why you need a financial policy, discuss who should talk about what, and how to ensure no surprises
2. Creating a financial policy; scripting the money talk; simplifying the money talk; and getting comfortable with talking money

Session 2: Making Your Practice Operations Cook Book a Recipe for Success

Do you feel as if everyday you are returning to square one when it comes to training? Are you re-inventing the wheel from 800 AM to 600 PM? Is there no consistency in what your team is doing between people, each day, let alone each hour? You need an Operations Manual or Cook Book full of processes or recipes that everybody can refer to and be taught by to provide a consistent experience for every stakeholder in your practice.

Learning Objectives

1. Understand what systems and processes are, understand why consistency improves efficiency and profitability, and learn how to create an operations manual

Session 3: Using a Hiring Team to Build Your Team

Hiring correctly is an art and science. Learn to integrate the entire team into the hiring process to ensure choosing a new team member that matches the practice culture and values.

Learning Objectives

1. Discuss the steps in hiring, what a hiring team is, and how to use a hiring team for the hiring process

Session 4: How to Be High Tech and High Touch

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on. If we look at these new high-tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives. Learn how to communicate the difference between some high-tech gizmo and a high-touch lifesaver

Learning Objectives

1. Discuss what technologies are available for practice, how to integrate technology, and how to combine technology and touch-ology for optimal client experiences

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The 10 Steps to Attract Doctors & Staff While Building Stronger Client Relationships

While nearly every veterinary practice in the country is currently seeking to hire doctors and staff, the challenge to become a "practice of choice" and stand out from the crowd is more important than ever. Learn strategies for attracting a steady stream of resumes while better supporting your team and retaining those top doctors and staff.

Learning Objectives

1. Establishing the owner’s mission, values and culture
2. Understanding of how quality candidates determine where they will work
3. Winning the interview and beyond

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Rabbit Anesthesia: Learn to Be Less Reliant on Inhalant Anesthetics and Monitor Your Patient Effectively

We will explore how clinicians can be less resilient on gas anesthesia, while providing adequate stable and constant anesthetic planes, utilizing CRIs and multi-modal anesthesia. Monitoring techniques including ECG, blood pressure, ETCO2, and similar will be discussed.

Learning Objectives

1. Learn particularities of the anesthetic considerations in rabbits
2. Learn how to recognize clinical signs of pain in rabbits
3. Learn how to properly monitor rabbits during anesthesia
4. Learn multi-modal anesthetic protocols for rabbits

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Session 1: Telehealth- Real-Life Medical Use Cases and Case Studies

In this session, we’ll discuss how to set up clients for success in a virtual visit, how to coach pet owners through obtaining patient medical data at home, what tools pet owners can use to to get data we can trust. We’ll discuss multiple medical case studies using telehealth and connected care. This course will help you understand the spectrum of care of telehealth, and how it can be used to support virtually any patient.

Learning Objectives

1. Understand virtual medical data gathering for pet owners
2. Creating your practice's standards of care and protocols
3. Learn about the types of virtual care you can provide using real cases

Session 2: Connected Care in Practice: Using Telehealth to Improve Patient Care

This session will introduce how to provide a continuum of telehealth for a patient, with a high standard of medical care. We’ll discuss what new technologies are available to get high-quality medical data in a telehealth setting and how to integrate them into your practice. We’ll also go through multiple real-life medical case studies using telehealth and connected care. Attendees should use this course to improve their current telehealth offerings and learn how to use new technologies to improve their patient outcomes.

Learning Objectives

1. Learning how to use telehealth as part of a continuum of care; Understand what new technologies and tools are available for use in virtual care
2. Review medical cases using remote monitoring, smart devices, and other telehealth tools.

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Session 1: AI in the Veterinary Practice

Join Adam Greenbaum, CEO of WhiskerCloud, for a dynamic session that will transform your practice with cutting-edge AI technologies. Learn how to organize your notes like a well-oiled machine, craft content that resonates with pet owners, and leverage automation to enhance both workspace and client experience. Whether tech-savvy or new to digital tools, you'll walk away with practical insights that promise a bright, tech-forward future for your clinic.

Learning Objectives

1. Teach how to build workflows and automations in the clinic
2. Understanding the risks of AI tools
3. How to use specific AI tools inside of the clinic

Session 1: Feline Food Allergies – What Research Shows Us and How To Conduct an Effective Diet Trial

Food allergies can severely affect cats which makes identifying this pruritic disease so important. Learn about communicating with pet owners how to conduct a proper restrictive diet trial in cats. Review the current understanding of food allergy in cats from evidence-based medicine which can help dispel the many myths behind food allergies.

Learning Objectives

1. Discuss the current understanding about food allergies in cats.
2. Discuss which diets are likely to be most beneficial when conducting a diet trial.
3. Discuss common pitfalls and myths with diet trials and food allergies

Session 2: Feline Dermatology: Stepping Up To The Challenge

Everyone knows cats are not small dogs and this rings true for dermatology cases as well. Learn more about the unique clinical presentations in cats as well as exploring treatment options for various diseases. A focus on feline otology will also be discussed.

Learning Objectives

1. Understand common, and some unique, presentations in the feline dermatologic patient.
2. Understand the various systemic and topical therapeutics used to treat dermatitis in cats.
3. Understand the various treatment options for feline otitis.

Session 3: The Great Allergy Pretenders: Recognizing and Treating Canine Dermatopathies Which Can Mimic Allergic Dermatitis

Allergic dermatitis is always on our radar for pruritic skin disease in dogs with lesions, however, it is important to broaden the differential list especially with certain clinical presentations. Different kinds of dermatopathies will be discussed including pemphigus foliaceus, sebaceous adenitis, cutaneous lymphoma, and others. Learn the key clinical features of these diseases, how to definitively diagnose them, along with prognosis and treatment options.

Learning Objectives

1. Understand key features which differentiate the clinical presentation of various immune-mediated, infectious, and neoplastic skin diseases which appear similarly to allergic dermatitis.
2. Understand the best ways to diagnose skin diseases which can mimic allergic dermatitis.
3. Understand the prognosis and treatments options for skin diseases which can mimic allergic dermatitis.

Session 4: The Young and the Restless: Dermatology in Puppies and Kittens

Though skin disease occurs quite frequently in adult cats and dogs, puppies and kittens can also suffer from several different types of dermatopathies ranging from bacterial or fungal infections to allergic dermatitis, ectoparasites, and congenital diseases. Learn more about how these diseases can present, the best diagnostic tools to arrive at a proper diagnosis, and which therapies are effective yet safe for young, growing dogs and cats.

Learning Objectives

1. Understand the clinical presentation of common and uncommon skin diseases in puppies and kittens.
2. Understand the most effective way to diagnose various skin diseases in puppies and kittens.
3. Understand which therapies are both effective and safe for use in pediatric dermatology.

Friday, September 22

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Updates in Pancreatitis: Innovation and PANOQUELL-

This presentation will review canine pancreatitis pathophysiology as well as the mechanism of action of the leukocyte-function associated antigen-1 (LFA-1) inhibitor, fuzapladib sodium for injection (PANOQUELL-CA1)

Learning Objectives

1. To better understand the current theories associated with the pathophysiology of pancreatitis in dogs.
2. To understand the role neutrophilic inflammation plays in pancreatitis in dogs.
3. To understand the role LFA-1 inhibition plays in arresting the inflammation associated with acute canine pancreatitis.

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Pawsitively Devoted: Cultivating a Loyal Client Fanbase for Your Veterinary Clinic

In today's ever-changing and evolving digital age, veterinary clinic owners face immense challenges in standing out and thriving. Keeping staff happy, pleasing clients, and providing top-quality care for patients demands the right strategies. This CE course aims to help practice owners and managers discover the 5 essential digital tactics that will set your clinic on the path to success including: the art of exceptional customer service, proactive communication, harnessing advanced technology, creating a strong online presence, managing your clinic's reputation, and implementing irresistible loyalty & incentive programs that help make happy, loyal clients and help you thrive as a clinic and unleash the full potential of your veterinary practice.

Learning Objectives

1. Exceptional Customer Service & Communication
2. Building a Strong Online Presence
3. Clinic Reputation Management
4. Loyalty & Incentive Programs
5. Advanced Technology for Quality Care

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Session 1 & 2: 2023 AAHA Senior Care Guidelines Part 1 & 2

An overview of gerontology and geriatrics of companion animals. A senior care management plan for the clinical team will be reviewed. The plan is to help our senior pets live as comfortably, safely and happily as possible. Values important to caring for a pet with advanced age will be emphasized. Common chronic clinical conditions of old dogs and cats will be outlined. The discussion is clinically oriented towards what a practitioner faces day in and day out of his or her work life.

Learning Objectives

1. A senior care management plan for the clinical team will be reviewed.
2. Values important to caring for a pet with advanced age will be emphasized.
3. Common chronic clinical conditions of old dogs and cats will be outlined.

Session 3: Selecting Diagnostic Samples for Cytology

Cytology is a quick, cheap, and an easy evaluation of cells to reach a microscopic diagnosis. FNA is less invasive, has a diminished risk of complications, yields faster results, and has lower costs than biopsy. Many samples for cytology can be obtained without anesthesia or even sedation, with minimal risk in both healthy and critical patients. With the increasing availability of ultrasonography, many more internal organs and tissues can be evaluated than previously were accessible. In this presentation we will review the methods of obtaining a diagnostic cytology sample with case discussions emphasizing mesenchymal, epithelial and round cell tumors.

Learning Objectives

1. We will review the methods of obtaining a diagnostic cytology samples
2. Techniques of ultrasound guided sample collection will be reviewed.
3. Case discussions emphasizing mesenchymal, epithelial and round cell tumors.

Session 4: Clinical Oncologic Cytology – Reading and Writing

Cytology is a quick, cheap, minimally invasive and widely available method of examination of cells. Once a sample is harvested it should be assessed for the quality even if you are submitting the sample to a reference lab.A good quality sample will show evenly smeared cellular material on the slide forming thin layer. Majority of tumors are easy to identify with practice such as lymphoma and mast cell tumor. For rest a final diagnosis.

Learning Objectives

1. Sample Trouble Shoot
2. Analysis of the cellular contents
3. Discipline of reading a cytology
4. Art of reaching microscopic diagnosis
5. Attendees will have a good overview of how to write a cytology repor for medical records

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Session 1: Current Concepts of Periodontal Disease and Tx

Periodontal disease is the number one condition seen in dogs and cats. This lecture covers the pathogenesis, progression, and severe local and systemic effects of periodontal disease

Learning Objectives

1. Understand the true cause of periodontal disease.
2. Learn the importance of homecare
3. Gain knowledge as to the critical nature of proper management of periodontal disease.

Session 2: Extractions made easier

Presentation on how to perform extractions in veterinary medicine with minimally invasive techniques.

We will discuss equipment, pain management, and extractions of single and multirooted teeth.

Learning Objectives

1. Learn how to make proper flaps for surgical extractions
2. Understand the proper technique for closure of ONFs
3. Avoiding complication techniques

Session 3: Oral Pathology

Notes on oral pathology in the dog and cat. Topics included: clinical signs of dental disease, endodontic disease, enamel hypoplasia, uncomplicated crown fractures, TR’s, neoplasia, caudal stomatitis, and the importance of dental radiology.

Learning Objectives

1. What are the options for fractured teeth
2. When is a crown amputation acceptable for a TR
3. Why do e need to treat deciduous malocclusions

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Session 1: Why Your Brain Lies to You and Why it Matters

Understanding how our brain often sets us up for failure is an important way to help us stop negative self-talk, imposter syndrome and emotional triggers. The goal for this session is to share some basic neuroscience and shine the light on ways our instinctive responses, which served us in the past, no long protect us in today’s world. In fact, they do us a great disservice. Learning to recognize when your brain is taking you on a destructive path is the only way to be able to stop it and reverse the pattern. Cultural biases, habits, assumptions and snap judgments along with risk avoidance are all automatic responses we can learn to recognize and shut down if we learn to look.

Learning Objectives

1. Understand why our brain works to protect us from danger.
2. Overcome unconscious reactions to situations.
3. Learn appropriate reactions and self-talk that can overcome our brain's tendency to negativity

Session 2: Hospitality In Health Care- a Recipe for Team Wellbeing

The goal of this presentation is to revolutionize the lives of patients, clients, veterinary care professionals and their teams by sharing how lessons and skills learned from the hospitality industry can transform the previsit, visit and post visit experience for all the participants. Hospitality is not just being “nice.” People who are not naturally nice can still be hospitable and extremely nice folks can still serve poorly. Hospitality is a mindset and a skill.

This presentation is an introduction into developing this mindset for your own wellbeing and the success of the business you own or in which you work. Hospitality can also help in your personal life as the skills learned work on all humans and not just customers, clients or patients.

Learning Objectives

1. To introduce hospitality skills to veterinary teams. To share basic skills and techniques the hospitality industry uses to work with people.
2. To demonstrate how hospitality skills work to benefit the well-being of veterinary team members and their patients.
3. To show how better use of emotional intelligence, body language reading and anticipation of emotional and financial needs can reduce client complaints and negative behaviors.

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You're Not the Coach You Think You Are: The Communication Approach Most Managers Get Wrong

The word permeates all sorts of veterinary management and leadership circles. "Coaching". The thing is, most managers get coaching all sorts of wrong, leaving team members demotivated and managers frustrated. In this session, we'll explore the science of coaching psychology and how it applies to veterinary management and leadership. Attendees will learn the true science of coaching and leave with actionable tools and skills for embedding a real coaching approach into their leadership style, amplifying their team's motivation, performance, and professional fulfillment.

Learning Objectives

1. Understand the science of coaching psychology
2. Understand how to apply a true coaching approach to management/leadership
3. Apply evidence-based coaching practices to managerial communication

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Session 1: Euthanasia Reimagined; Is it time to move away from propofol once and for all?

Euthanasia was ready for an evolution, and much has changed in the past 10 years. Experts and practitioners alike have found ways to celebrate the bond, protect patient comfort, and elevate client pre-planning and communication. And everyone is benefitting from the advancements. Has your veterinary team joined 'The Good Death Revolution'? In this session, we will highlight their 14 Essential Components of Companion Animal Euthanasia and answer your most pressing questions, including whether propofol use is beneficial. It's time to look deeper into what clients want, what patients need, and how veterinary teams can find fulfillment in euthanasia work.

Learning Objectives

1. Learn the 14 Essential Components of Euthanasia.
2. Appreciate the improvements hospitals can make to protect patient well-being.
3. Gain practical tips to implement tomorrow.

Session 2: Mixing Business and Death; Doing things better

Deathcare is a huge part of veterinary medicine, however we all know it’s not where we want to focus our energies. But what if we did? What could we accomplish as a profession that would forever impact well-being and [yes] revenue at the same time? Think euthanasia, hospice, and aftercare. Let’s take an hour and review some of the most important changes already in motion and how your hospital can benefit.

Learning Objectives

1. Learn evolving business strategies in euthanasia, hospice, and pet aftercare.
2. Explore safer drug and post-death body handling.
3. Know how to better leverage the team and foster smarter crematory relationships.

Session 3: Building Euthanasia Manuals for the Team; Standards matter

Manuals are a necessary part of the job. A recent study showed that most hospitals don’t have one for euthanasia even though it’s one of the most common procedures we do. A euthanasia manual will include medical protocols, policies around convenience or economic euthanasia, how to handle dysthanasias, and much more. Euthanasia is the one procedure with no do-overs and the one leading to significant moral distress when handled poorly. Let’s give attention to it and build something that will have lasting effects for patients, clients, and teams.

Learning Objectives

1. Review what standard operating procedures look like.
2. Learn how to build a euthanasia manual including the necessary components.
3. Strategize best ways to roll out new protocols with the team.

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Session 1: Escape Room Anesthesia: Will Your Patient Survive?

This presentation is audience driven by an interactive polling system in a case-based, solution-oriented fashion. A case will be presented with options where the audience (majority wins) advances through the patient’s case management to see if the patient survives! Review of case options and decisions based on signalment, diagnostics, presentation and differentials will be discussed and their impact on outcome.

Learning Objectives

1. Understand the importance of critical thinking and power of observational monitoring to make clinical decisions/communications about patient care.
2. Familiarize and improve recognition of common misunderstandings/misinterpretations on critical/anesthetized patients monitoring systems.
3. Appreciate variations of clinical decisions for case based problem solving

Session 2: What is Happening? Reading Between the Lines

What does it take to be an impressive anesthetist, technician or clinician? The six sense of reading between the lines….honestly, it takes the power of observation and critical thinking. In the context of monitoring critical and/or anesthetized patients, understanding of physiology and pharmacology, the effect of co-morbidities and disease processes on anesthesia, knowledge about the surgical procedure and impact on the patient, a little bit intuition and attention to the smallest details to recognize the slightest shift in a trending monitoring parameter, distinguishes the novice from expert. Join this interactive session and test your ability to read between the lines in this case-based approach for improving your monitoring skills.

Learning Objectives

1. Interpretation of monitoring parameter's in a case-based approach for critical/anesthetized patients.
2. Understanding the relationship between monitoring devices and the information they provide in a clinical setting to tailor response/treatment decisions.
3. Improve expert monitoring techniques for critical/anesthetized patients.

Session 3: Stranger Things: Troubleshooting Machine Mishaps

This session is interactive! Join to see if you can identify common, real-life mistakes that occur with monitoring and anesthetic equipment. See if you are a troubleshooting expert and learn ways to prevent machine mishaps to mitigate their negative outcome on patients.

Learning Objectives

1. Understand the function and purpose of the anesthetic machine and breathing circuits/anesthetic related devices to optimize care and minimize harm to patients.
2. In a case-based approach, identify common machine mishaps.
3. Review the importance of check-lists and the impact on anesthetic related mistakes.

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Session 1: The Use of Music in the Hospital Environment to Help Manage Anxiety and Pain in Animals, Owners, and Staff

Much progress has been made in the management of animal pain. It is well established that pain is the result of imagined or actual tissue damage. The start of the lectue will compare levels of violence that cause mild to severe pain. There are common responses to pain in animals and people. Levels of anxiety, stress and suffering in both animals and their owners will be discussed. This will include the neurologic responses to trauma and the effects of pain, music and analgesics on behavior of the patients.

There are established AAHA guidelines for managing pain. Even so, how can music help as part of established protocols? For example, the pet is injured and needs medical/surgical care. There is additional stress to the pet and concern experienced by the owner on the way to the hospital. Then there is more stress in the reception area where other animals are present. Then it is taken to the exam room for evaluation and perhaps to radiology. Analgesics probably have not been given in most cases so pain levels may be increasing. By then, decisions can be made to treat medically or prepare for emergency or scheduled surgery. The owner, the patient and the veterinary staff are all involved in developing the treatment protocol and can benefit from the calming effects of music.

Special music has been proven to relief stress and anxiety in people suffering from pain. Likewise, animal specific music has been proven to have a calming effect on dogs and cats in animal shelters. It should be helpful in the hospital environment as well.

The concept of adding music, combined with the analgesis to manage acute and chronic pain including those needing surgery, will be discussed in Session 2.

Learning Objectives

1. Address what are the contributing factors to the development of anxiety, suffering and pain in the patient.
2. What are contributing factors in the hospital that music can help resolve to provide relief for the patient, owner and staff.
3. How does music,a non-pharmiceutical, blend with medications to relieve different levels of mild to severe pain.

Session 2: The Role of Music to Help Manage Pain in Acute and Chronic Conditions Often Requiring Surgery.

The patient with acute pain can be the result of direct trauma, developed acute gastrointestinal conditions or dental issues. Often early action is needed in life-threating conditions to maintain vital functions such as in severe hemorrhage. Pain management may in those cases be the preanesthetic pain medication followed by anesthetic induction, maintenance, surgery and recovery. Severe trauma to the head with fracture of the mandible is definately not the same as a sore tooth. Some cases need to be stabolized before going to surgery with the need to select the analgesic protocol and decide if adding music would help calm the patient.One must be aware, that the drugs used to manage pain before surgery will influence the dosages/concentrations of anesthetics administered for induction and maintance. The post-surgical management of pain should be based on individual needs.

Osteoarthritis is a major cause of chronic pain. Fortunately, desired pain medications are available. There is evidence that dogs and cats respond well to soothing music when it is added the the management program. Eventually, the chronic pain may become acute with orthopedic and even spinal surgery necessary to address the cause. Conditions that cause spinal pain can result in severe neurologic complications if not addressed. Not all acute and chronic conditions can be resolved by surgery. Session 3 will address those.

Learning Objectives

1. The use of music as part of relieving suffering from acute trauma prior to, during and post-op surgery.
2. The use of music to relieve anxiety in chronic conditions such as osteoarthritis, surgical corrections, and followup rehabilitation.
3. How can combining music with analgesics help provide more comfort from chronic pain in animals and people?

Session 3: The Role of Music in Chronic Incurable Conditions Including End of Life.

Cancer is a difficult condition in so many ways. It can cause so much pain even during treatments, including chemotherapy, x-ray therapy, surgery or a combination of these. Not only does the patient have pain caused by the cancer, there is the anxiety experienced by the owner( or human patient). Pain medications are available, but the dosage needed to manage the pain can be a real concern. Use of music to help relieve the anxiety can help to supplement the effectiveness of the pain meds. It may even prolong life.

There are other medical conditions which are long lasting and animal involvement for the human patient helps manage their pain and distress. We are most aware of the seeing eye dogs and how we needed to make sure any veterinary treatments did not interfere with the dog's functions to help the blind.

It is important to also consider the pet that needs pain management when it is owned by someone developing dementia. The family pet may play a role for these patients even in palliative care.These patients often can sing along with their favorite music from childhood and the dog may develop a sense of comfort as well.

We now have many patients with artificial leg replacements resulting from military combat. Service dogs are filling a very important need for them with strong emotional attachment. It would be interesting to know how does music play a role in their lives. Regardless of our efforts, all pain can not be managed toward the end of life. There comes a time when to control animal pain, the dosages of analgesics necessary will be the end of life. It is the final step in pain management but as it takes place, listening to the owners' favorite music may relieve their anxiety and comfort them. But let us not forget, the service dog may need the hear the owner's favorite music to help relieve their anxiety when the owner has passed away first.

Learning Objectives

1. How can adding music reduce anxiety, stress and suffering combined with analgesics in cancer.
2. B. What role does it have in mental and physical deterioration of the animal and owner anxiety.
3. C. What is the role of music for all involved and spiritulity of owners play in end of life conditions, the final step in pain management.

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Session 1: Cancer: DNA Goes Off-Leash

This session will provide an overview of the basic principles of cancer biology, including the types of genes involved in cancer and common classes of genomic alterations. The concepts of clonality and tumor heterogeneity as the basis for treatment resistance will also be discussed. The session will conclude with a review of the current state of cancer screening in humans and dogs, and how advances in cancer diagnostics and treatments in one species may benefit the other.

Learning Objectives

1. Review cancer genomics as a new way of understanding the origin of cancer
2. Discuss technologies for assessing the genome, including Next-Generation Sequencing (NGS)
3. Summarize applications of NGS in veterinary medicine

Session 2: The Importance of Early Cancer Detection in Dogs

Major veterinary medical organizations agree that the early identification of cancer is important; however, current screening paradigms (annual/semi-annual physical exam and routine minimum database) are inadequate for early detection of most canine cancers. So, it’s probably no surprise to hear that most dogs are diagnosed with cancer after the family notices clinical signs due to the disease. This session will review data from a cohort of over 350 cancer-diagnosed dogs, evaluating how the disease came to clinical attention. The session will then discuss a novel, blood-based approach to cancer screening – liquid biopsy testing. The session will conclude by answering the question “when should I start screening a dog for cancer” by reviewing data from a large study of over 3,000 cancer-diagnosed dogs in which median age at cancer diagnosis was analyzed by breed and weight.

Learning Objectives

1. Review the current state of cancer screening in dogs and understand how canine cancer currently comes to clinical attention for diagnosis
2. Evaluate the benefits and limitations of liquid biopsy testing as a novel screening tool for dogs
3. Consider the appropriate age to initiate cancer screening in individual dogs based on their breed or weight

Session 3: Updates in Liquid Biopsy: From Cancer Screening to Post-Treatment Monitoring

The clinical validation study of next-generation sequencing-based liquid biopsy testing for multi-cancer detection in dogs was published in 2022. This session will provide an overview of liquid biopsy technology, test performance, and the various applications of this testing in pre- and post-diagnosis use cases. Recent clinical laboratory experience will be reviewed, along with a series of interesting real-world case studies that demonstrate how this testing is being used in clinical practice.

Learning Objectives

1. Review the fundamentals of next-generation sequencing-based liquid biopsy testing for multi-cancer detection in dogs
2. Define the various clinical use cases in which liquid biopsy can be applied
3. Summarize up-to-date laboratory experience with liquid biopsy testing

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Session 1: Stayin' Alive: CPR Training for the Veterinary Team

“I HAVE A CODE!” This phrase is enough to get any veterinary professional’s own heart pounding, and for good reason. When a patient undergoes cardiopulmonary arrest (CPA), necessitating the intervention of veterinary professionals implementing cardiopulmonary resuscitation (CPR), amongst other lifesaving maneuvers, it can be VERY stressful. If we know not only what to do, but how & why we’re doing it, we are better medical professionals for it & our patients – and their families – benefit. This course addresses when/where CPA may occur, how to be prepared as both an individual and a practice, and how to utilize the RECOVER guidelines appropriately and effectively.

Learning Objectives

1. How, when & where CPA can occur
2. What types of protocols to have in place dependent upon the practice setting
3. How to be prepared – both physically & mentally – to address a patient in CPA
4. Understand the RECOVER Initiative & how to apply its principles
5. Recognize the importance of communication & teamwork when running a code
6. Implement a training schedule to ensure consistency & competency in performing CPR remain

Session 2: EVTriage

Evaluate the patient. Calm the clients. Notify the team. Treat the patient. Repeat! Veterinary technicians and nurses are the first responders in the ER, and triaging requires more than a brief once-over. This session covers every aspect of an ER veterinary triage, from input to intake, and informs you how to implement effective triage into your practice. Useful for general practices and specialty centers via telemedicine and in-person. You won't just be reading a temperature; you will be reading the whole room!

Learning Objectives

1. ID common ER visits & what they entail
2. Learn Triage 101: patient evaluation nose to toes
3. Discover what telemedicine means for a veterinary technician/nurse
4. Understand the roles of vet techs/nurses throughout the process
5. Incorporate a thorough triage team in the overall workflow in any veterinary

Session 3: Stabilization, STAT!

Evaluate the patient. Calm the clients. Notify the team. Treat the patient. Repeat! Veterinary technicians and nurses are the first responders in the ER, and triaging requires more than a brief onceover. This session covers every aspect of an ER veterinary triage, from input to intake, and informs you how to implement effective triage into your practice. Useful for general practices and specialty centers, via telemedicine and in-person. You won't just be reading a temperature; you will be reading the whole room!

Learning Objectives

1. ID common ER visits & what they entail
2. Learn Triage 101: patient evaluation nose to toes
3. Discover what telemedicine means for a veterinary technician/nurse
4. Understand the roles of vet techs/nurses throughout the process
5. Incorporate a thorough triage team in the overall workflow in any veterinary

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Session 1: Tips for New Leaders and Mentorship that Matters

In this session we will discuss key tips for new leaders and understand how crucial mentorship is for your team. Inspiring Your Teams: How Transformational Leadership can Transform your Teams: In this session we will discuss the different between transactional and transformational leadership models and learn how this approach can transform your team.

Learning Objectives

1. Understand the differences between skills required for individual contributors and leaders.
2. Understand behaviors that are stallers for new leaders and skills they should leverage for success.
3. Understand how to make mentorship part of your culture.

Session 2: Inspiring Your Teams: How Transformational Leadership Can Transform your Team

Learning Objectives

1. Understand transformational leadership vs. transactional leadership.
2. Learn how values driven leadership transforms culture.
3. Understand the influence of this leadership style on practice culture.

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Session 1: From clinical practice to clinical studies: Applying the veterinary skill set in new ways

Veterinary professionals have a unique skill set that can be applied in a variety of settings. This session will follow the journey of one veterinary technician specialist from working in a high-volume oncology practice to a role as a Clinical Research Associate in a fast-paced veterinary diagnostic laboratory. She will discuss how the hands-on experience and knowledge gained in the clinic has helped her contribute to the development of large-scale clinical studies, including the design and deployment of the CLASSiC (Cancer Lifetime Assessment Screening Study in Canines) Study, a multi-year longitudinal study to assess the clinical utility of regular cancer screening across a dog’s lifespan. An overview of the current status of the CLASSiC study will be provided, along with some interesting case studies from CLASSiC patients.

Learning Objectives

1. Understand the unique skills that veterinary caregivers possess that can contribute to excellence in careers outside of clinical medicine.
2. Describe the role of a Clinical Research Associate in an animal health Industry position.
3. Review the development and deployment of a multi-site lifetime clinical study in dogs, including novel case studies demonstrating early detection of disease.

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Session 1: Unlock Your Veterinary Practice's Productivity (Identify actions your practice can take to save up to 15 minutes per clinical visit.)

Imagine being able to save up to 15 minutes per clinical visit -- without compromising care. What would you do with this extra time in your day? In this first-of-its-kind empirical study, IDEXX has uncovered the most effective actions veterinary practices can take to increase productivity. This session will dive into study findings, real-life case studies, and tools that can be applied in your own practice.

Learning Objectives

1. Key findings and implications of three specific dimensions of the veterinary practice model: workflow, technology, and culture
2. 2. Determining where your practice falls on the Practice Productivity Index.
3. 3. Three case studies in veterinary practice productivity
4. 4. Tools to assess your practice's current productivity state and steps to take to improve productivity and gain time back in your day

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Saturday, September 23

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Sunrise Session: Words Matter: Improving Patient Outcomes By Considering Health Literacy

This course will teach the vet healthcare team how to be more effective communicating with pet owners online and combat " Dr Google"

Learning Objectives

1. Learn about pet owner behaviors in researching vet advice online
2. Learn how reading grade level can change if an owner acts on information
3. Learn how to be more effective online communicating with pet owners

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Session 1: A Hitchhikers Guide to the Canine Vaccination Guidelines

In this session, we will review the most recent edition to the 2022 AAHA Canine Vaccination Guidelines focusing on the most recent changes.

Learning Objectives

1. Understand the AAHA 2022 Canine Vaccination Guidelines
2. Vaccine protocols Q&A

Session 2: Like Deja Vu All Over Again: Immunologic memory and booster shots

In this session, we will review the basic concepts of immunologic memory in the context of booster shots. We will discuss current concepts concerning mechanisms of establishing and maintaining immunologic memory as it relates to commonly asked questions concerning "overdue" vaccinations.

Learning Objectives

1. Understand the current concepts concerning the mechanisms of establishing and maintaining immunologic memory as it reales to commonly asked questions concerning "overdue" vaccinations

Session 3: CIRD and vaccines: Is there anything new under the sun?

In this session, we will review the lateste information on canine respiratory pathogens and vaccines for those pathogens. We will discuss information on pathogens that cause CIRD and new developments in prophylaxis, focusing on new data since the most recent guidelines were written.

Learning Objectives

1. Understand the new information on pathogens that cause CIRD
2. Understand new developments in prophylaxis, focusing on new data

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Session 1: Load and Grow: Reframing the Understanding of Medical Orthopedics, Pain Management and Osteoarthritis

This course will provide students with an understanding of osteoarthritis, a common and debilitating condition affecting the joints of dogs and cats. Topics covered will include the pathophysiology of osteoarthritis, risk factors, clinical signs, diagnosis, and treatment options. Students will learn about the use of non-steroidal anti-inflammatory drugs (NSAIDs), joint supplements, and other therapies to manage pain and improve function in affected animals. The course will also cover the ethical considerations involved in the management of osteoarthritis, such as the decision to euthanize an animal with severe disease.

Learning Objectives

1. Define osteoarthritis as a global joint disease similar to an organ
2. By the end of the presentation, participants should be able to:
   • Describe the causes of osteoarthritis.
   • Identify the symptoms of osteoarthritis.
   • Describe the treatment options for osteoarthritis.

Session 2: Ten Tips and Tricks That Could Save Your Orthopedic Exam

This course will provide students with the knowledge and skills necessary to perform an orthopedic exam on a dog or cat. Topics covered will include the anatomy and physiology of the musculoskeletal system, the common orthopedic injuries and disorders, and the techniques used to diagnose and treat these conditions. Participants will learn how to perform a physical exam, including palpation, range of motion testing, and neurological assessment. They will also learn how to interpret the results of imaging studies, such as X-rays and MRIs.

Learning Objectives

1. By the end of the presentation, participants should be able to:
   • Define the scope of orthopedic exams.
   • Describe the different components of an orthopedic exam.
   • Identify the less commonly performed orthopedic tests during the orthopedic exam.
   • Interpret the findings of an orthopedic exam.

Session 3: The Skipping Dog: A Mysterious Lameness with an Elusive Diagnosis

This course will provide students with the knowledge and skills necessary to diagnose and treat skipping-type lameness in animals. Topics covered will include the anatomy and physiology of the musculoskeletal system, the common causes of skipping-type lameness, and the techniques used to diagnose and treat these conditions. Participants will learn how to perform a lameness exam, including gait analysis, palpation, and diagnostic imaging. They will also learn how to develop a treatment plan for animals with lameness.

Learning Objectives

1. Discuss the myriad of lameness presentations in dogs with a specific focus on regular intermittent lameness (skipping).
2. Discuss the causes of intermittent lameness (skipping) in dogs.
3. Describe the orthopedic tests that can be used to determine the cause of intermittent lameness skipping in dogs.
4. By the end of the presentation, participants should be able to:
   • Recognize the signs and symptoms of regular intermittent lameness (skipping) in dogs.
   • Identify the possible causes of regular intermittent lameness (skipping) in dogs.
   • Discuss the orthopedic tests that can be used to determine the cause of skipping in dogs.
   • Describe the medical and surgical treatment options for skipping in dogs

Session 4: From The Shadow to The Light: Context and Solutions to Increasing Diversity in Veterinary Medicine - Collaboration with Niccole Bruno, DVM

According to the 2021 US Bureau of Labor and Statistics, less than 2% of veterinarians are Black, less than 5% Latino, and less than 6% Asian. The American Association of Veterinary Medical Colleges (AAVMC) reports that 70% of the DVM Class 2024 is white. With the recent Covid-19 pandemic, there was a massive uptake in unenrollment of Black, Indigenous, People of Color (BIPOC), men, and low-income students in veterinary school. Although this increase in demographic diversity is positive, it may contribute to a cultural divide in the veterinary profession. Improving diversity within the veterinary community will require an understanding of barriers faced by underrepresented students, the power of intentionality, and the thoughtful execution of impactful initiatives. A shared commitment towards these ideals will help to make the veterinary educational pathway more inclusive. This presentation will outline solutions for veterinary professionals to improve diversity.

Learning Objectives

1. Understand the historical context of discriminatory practices in veterinary medical education. This includes understanding how these practices have shaped the experiences of BIPOC students in veterinary school and the disparities in the demographic makeup of veterinary schools today. To understand the solutions employed to ameliorate the demographic disparity and increase diversity.
2. Identify how discrimination impacted the human-animal bond among historically disadvantaged groups. This includes understanding how implicit bias, structural racism, and other forms of disenfranchisement can impact today's human-animal bond. Understand solutions to enrich and grow the human-animal bond among minority populations.
3. Understand the historical barriers to forming Inclusive professional communities within veterinary medicine. Discuss the strategies currently employed to advocate for creating more inclusive and equitable learning and work environments within veterinary medicine.

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Session 1: Business Plans and Securing Financing

Session 2: Branding and Marketing Plan Before Day 1

Session 3: Current Trends and Opportunities with Services and Revenue Generation

Sessions 1-3 Description

This 3 hour workshop will cover:

1. Mission Statement and find your Blue Ocean
2. Vision and Strategy
3. Defining goals of your new practice and reverse engineering your practice needs
4. Feasibility assessment of a de novo practice
5. Business Plan and Securing Financing
6. Real Estate: Build or Buy, tips and tricks
7. Clinic design and buildout
8. Partnerships with vendors: Suppliers, equipment, insurance, PMS etc.
9. Staffing a clinic de novo
10. Strategic Branding and Marketing Plan before Day 1
11. Current trends and opportunities with services and revenue generation
12. Budgeting, measuring success, path to profitability
13. Start Up Clinic Horror Stories: Hard Lessons Learned
14. Hindsight is 20/20: Pivoting and adapting at milestones

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Session 1 & 2: Cultivating and Leading a Diverse, Equitable and Inclusive Culture in Veterinary Medicine (Parts 1 & 2)

Veterinary medicine is afflicted with burnout, massive veterinary shortages, toxic workplace culture, and a lack of diversity. Leaders must recognize their role in embracing strategies promoting healthy workplace cultures and fostering belonging for our teams and communities. This presentation will outline the blendvet™ values and strategies for leaders to cultivate workplaces promoting DEIB.

Learning Objectives

1. Review the state of veterinary medicine and highlight the barriers within the profession.
2. Outline how diversity, equity, inclusion, and belonging (DEIB) training can influence workplace culture, patient care, and community engagement.
3. Introduce the blendvet™ values in creating hospital environments that foster DEIB in practice.

Session 3: DEIB: Understanding Barriers in Veterinary Medicine and

According to the latest US Bureau of Labor & Statistics, veterinary medicine continues to be the least diverse medical profession in the United States, yet the demographics of our clientele are very diverse. This disconnect can strain our ability to effectively build a veterinary client-patient relationship (VCPR) and ensure client compliance when language, cultural and socioeconomic barriers exist in our examination rooms. Suppose the veterinary profession is expected to stay the same demographically. In that case, we must intentionally prioritize how we recruit, hire, train, and cultivate veterinary teams that are culturally able to engage with the communities we serve.

Learning Objectives

1. Review the state of veterinary medicine demographically and outline the barriers encountered in veterinary examination rooms.
2. Identify opportunities veterinary leadership and teams can embrace to embed diversity, equity, inclusion, and belonging (DEIB) into daily practice and improve client compliance.

Session 4: From The Shadow to The Light: Context and Solutions to Increasing Diversity in Veterinary Medicine - Collaboration with Courtney Campbell, DVM, DACVS-SA

According to the 2021 US Bureau of Labor and Statistics, less than 2% of veterinarians are Black, less than 5% Latino, and less than 6% Asian. The American Association of Veterinary Medical Colleges (AAVMC) reports that 70% of the DVM Class 2024 is white. With the recent Covid-19 pandemic, there was a massive uptake in unenrollment of Black, Indigenous, People of Color (BIPOC), men, and low-income students in veterinary school. Although this increase in demographic diversity is positive, it may contribute to a cultural divide in the veterinary profession. Improving diversity within the veterinary community will require an understanding of barriers faced by underrepresented students, the power of intentionality, and the thoughtful execution of impactful initiatives. A shared commitment towards these ideals will help to make the veterinary educational pathway more inclusive. This presentation will outline solutions for veterinary professionals to improve diversity.

Learning Objectives

1. Understand the historical context of discriminatory practices in veterinary medical education. This includes understanding how these practices have shaped the experiences of BIPOC students in veterinary school and the disparities in the demographic makeup of veterinary schools today. To understand the solutions employed to ameliorate the demographic disparity and increase diversity.
2. Identify how discrimination impacted the human-animal bond among historically disadvantaged groups. This includes understanding how implicit bias, structural racism, and other forms of disenfranchisement can impact today's human-animal bond. Understand solutions to enrich and grow the human-animal bond among minority populations.
3. Understand the historical barriers to forming Inclusive professional communities within veterinary medicine. Discuss the strategies currently employed to advocate for creating more inclusive and equitable learning and work environments within veterinary medicine.

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Session 1: Acute Kidney Injury 2023 Update

Learning Objectives

1. Learn tips for early recognition of AKI.
2. Learn common causes of primary and secondary AKI.
3. Be able to discuss common accessible diagnostics for AKI including renal point-of-care ultrasound.
4. Know the common treatment options for AKI.
5. Know what to expect with recovery and discuss times to refer.

Session 2: Fluid Therapy 2023 Update

Learning Objectives

1. Review of fluid balance in the body.
2. Review of common intravenous fluid therapy options.
3. Discuss standard fluid therapy recommendations.
4. Review common emergency medicine and internal medicine considerations.
5. Be able to discuss rationale for alternatives to intravenous fluids.

Session 3: Servant Leadership for Mentorship

Learning Objectives

1. Discuss the aspects of servant leadership.
2. Discuss how to shift the focus to the mentee.
3. Are there economic benefits to good mentorship?
4. Discuss a growth mindset in mentorship.
5. How to continue to help when the mentoring relationship concludes.

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Session 1: Tips to Improve the Success of Small Animal Surgery of the Urinary Tract

This topic discusses basic urinary tract surgery procedures for the small animal practitioner. A discussion and helpful tips for performing successful PU surgery, cystotomy, urethrotomy, and urethral retro-hydropulsion are covered. The surgical procedures, indications, and post-op care of these patients are discussed.

Learning Objectives

1. Attendees will learn the basic principles of urinary tract surgery
2. Attendees will learn tips for enhancing their surgical technique for cystotomy, urethral obstruction, uroabdomen, perineal urethrostomy and other surgical procedures of the urinary tract
3. Attendees will learn post-operative care for cystotomy, urethrotomy, and PU surgeries

Session 2: Treating Challenging Perianal and Perineal Disease in Dogs

This topic discusses diagnosis and treatment of common perineal and perianal diseases. A discussion and helpful tips for diagnosing and treating perianal fistula, anal sacculitis, anal sacculectomy surgery, rectal prolapse, anal tumors are covered. The surgical procedures, indications, and post-op care of these patients are discussed.

Learning Objectives

1. Attendees will learn the most common disorders of the perineal and perianal region of dogs and cats
2. Attendees will learn the diagnosis and treatment of anal sacculitis, neoplasia, perianal fistula, rectal prolapse, and other disorders
3. Attendees will learn to differentiate between cases requiring surgical management from those requiring non-surgical management

Session 3: Tips to Improve the Success of Small Animal Gastrointestinal Surgery

This lecture discusses surgical techniques and tips for common GI surgeries including gastrotomy, gastropexy, enterotomy, and intestinal resection/anastomosis. Diagnosis, surgery, and post-op care of patients is covered.

Learning Objectives

1. Attendees will learn techniques for managing the common surgeries performed on the GI tract
2. Attendees will learn tips for improving their surgical technique when performing gastrotomy, enterotomy, and intestinal resection/anastomosis
3. Attendees will learn pre-op and post-op care principles for patients undergoing surgery of the GI tract

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Session 1: Taking the Pain Out of the Money Talk

Talking to clients about money is one of the most uncomfortable conversations that we have in practice. Sometimes the difference between life and death is determined by the effectiveness and ease of this conversation. Perfecting this discussion is needed to decrease the fear, anxiety and pain that results from presenting the invoice and discussing the payment options.

Learning Objectives

1. Identify why the money talk is so difficult, why you need a financial policy, discuss who should talk about what, and how to ensure no surprises
2. Creating a financial policy; scripting the money talk; simplifying the money talk; and getting comfortable with talking money

Session 2: Making Your Practice Operations Cook Book a Recipe for Success

Do you feel as if everyday you are returning to square one when it comes to training? Are you re-inventing the wheel from 800 AM to 600 PM? Is there no consistency in what your team is doing between people, each day, let alone each hour? You need an Operations Manual or Cook Book full of processes or recipes that everybody can refer to and be taught by to provide a consistent experience for every stakeholder in your practice.

Learning Objectives

1. Understand what systems and processes are, understand why consistency improves efficiency and profitability, and learn how to create an operations manual

Session 3: Using a Hiring Team to Build Your Team

Hiring correctly is an art and science. Learn to integrate the entire team into the hiring process to ensure choosing a new team member that matches the practice culture and values.

Learning Objectives

1. Discuss the steps in hiring, what a hiring team is, and how to use a hiring team for the hiring process

Session 4: How to Be High Tech and High Touch

With all of the new “toys” available, sometimes we lose sight of the fact that it isn't the toys but the pet that we should be focusing on. If we look at these new high-tech resources as aids to help us provide better care for our patients, they are no longer just tools but a means for pets to live more comfortable and happier lives. Learn how to communicate the difference between some high-tech gizmo and a high-touch lifesaver

Learning Objectives

1. Discuss what technologies are available for practice, how to integrate technology, and how to combine technology and touch-ology for optimal client experiences

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The 10 Steps to Attract Doctors & Staff While Building Stronger Client Relationships

While nearly every veterinary practice in the country is currently seeking to hire doctors and staff, the challenge to become a "practice of choice" and stand out from the crowd is more important than ever. Learn strategies for attracting a steady stream of resumes while better supporting your team and retaining those top doctors and staff.

Learning Objectives

1. Establishing the owner’s mission, values and culture
2. Understanding of how quality candidates determine where they will work
3. Winning the interview and beyond

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Rabbit Anesthesia: Learn to Be Less Reliant on Inhalant Anesthetics and Monitor Your Patient Effectively

We will explore how clinicians can be less resilient on gas anesthesia, while providing adequate stable and constant anesthetic planes, utilizing CRIs and multi-modal anesthesia. Monitoring techniques including ECG, blood pressure, ETCO2, and similar will be discussed.

Learning Objectives

1. Learn particularities of the anesthetic considerations in rabbits
2. Learn how to recognize clinical signs of pain in rabbits
3. Learn how to properly monitor rabbits during anesthesia
4. Learn multi-modal anesthetic protocols for rabbits

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Session 1: Telehealth- Real-Life Medical Use Cases and Case Studies

In this session, we’ll discuss how to set up clients for success in a virtual visit, how to coach pet owners through obtaining patient medical data at home, what tools pet owners can use to to get data we can trust. We’ll discuss multiple medical case studies using telehealth and connected care. This course will help you understand the spectrum of care of telehealth, and how it can be used to support virtually any patient.

Learning Objectives

1. Understand virtual medical data gathering for pet owners
2. Creating your practice's standards of care and protocols
3. Learn about the types of virtual care you can provide using real cases

Session 2: Connected Care in Practice: Using Telehealth to Improve Patient Care

This session will introduce how to provide a continuum of telehealth for a patient, with a high standard of medical care. We’ll discuss what new technologies are available to get high-quality medical data in a telehealth setting and how to integrate them into your practice. We’ll also go through multiple real-life medical case studies using telehealth and connected care. Attendees should use this course to improve their current telehealth offerings and learn how to use new technologies to improve their patient outcomes.

Learning Objectives

1. Learning how to use telehealth as part of a continuum of care; Understand what new technologies and tools are available for use in virtual care
2. Review medical cases using remote monitoring, smart devices, and other telehealth tools.

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Session 1: AI in the Veterinary Practice

Join Adam Greenbaum, CEO of WhiskerCloud, for a dynamic session that will transform your practice with cutting-edge AI technologies. Learn how to organize your notes like a well-oiled machine, craft content that resonates with pet owners, and leverage automation to enhance both workspace and client experience. Whether tech-savvy or new to digital tools, you'll walk away with practical insights that promise a bright, tech-forward future for your clinic.

Learning Objectives

1. Teach how to build workflows and automations in the clinic
2. Understanding the risks of AI tools
3. How to use specific AI tools inside of the clinic

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