Session Resources
Thank you for attending Connexity 2020! To help you get the most out of your experience, we've provided each session's proceedings, handouts, and evaluations below.
Wednesday, September 30 sessions
ER Bootcamp (8:00 AM - 4:00 PM)
Garret Pachtinger, VMD, DACVECC Megan Brashear, BS, RVT, VTS(ECC)
Proceedings: Part 1, Part 2, Part 3, Part 4, Part 5, Part 6
Evaluation
Diversity in Veterinary Medicine: Mentoring and Recruiting for Lasting Change (8:00 AM - 12:00 PM)
Tina Tran, DVM, Yvette Huizar, Dane Whitaker, DVM, MVPM Tierra Price, DVM, MPH, Tyra Davis, DVM, Mia Carey, DVM, Nefta Fonseca Jr, and Quincy Hawley, DVM
Handout
Evaluation
Thursday, October 1 sessions
Awards Ceremony and Opening Keynote: Building Loyalty Through Memorable Experiences: Johnny Cupcakes (8:00 AM - 10:00 AM)
Johnny Cupcakes
Growing Geniuses—Improving the EQ of veterinary teams: Part 1 (10:15 AM - 12:15 PM)
Debbie Stoewen, DVM, MSW, RSW, PhD
Proceedings: Part 1, Part 2
Handouts: Part 1, Part 2, Part 3
Evaluation
The Calmer, the Better—How to Defuse Fear and Infuse Enthusiasm by Following the 2020 AAHA Anesthesia and Monitoring Guidelines for Dogs and Cats (10:15 AM - 12:15 PM)
Tamara Grubb, DVM, DACVAA, PhD and Jennifer Sager, CVT, CTS
Taming the Elephant in Your Exam Room—Building Confidence in Discussing the Cost of Veterinary Care While Reframing How We Convey Value, Part 1 (10:15 AM - 12: 15 PM)
Jason Coe, DVM, PhD
Proceedings
Handouts: Part 1, Part 2, Part 3, Part 4
Evaluation
What Would You Do? Case-Based Approaches to Mitigate Online Nightmares (10:15 AM - 12:15 PM)
Caitlin DeWilde, DVM
Buy It, Build It—The Financial Building Blocks of Practice Ownership (12:30 PM - 1:30 PM)
Ryan Nolan and Tom Angeloni
Rethinking Inventory Management (12:30 PM - 1:30 PM)
Amanda Easley
Dental Radiography for Technicians—How to Shine (Not Glow) in the Dental Suite (1:45 PM - 2:45 PM)
Mary Berg, BS, LATG, RVT, VTS
Handouts: Part 1, Part 2
Evaluation
Social Media 3.0—Tracking and Improving ROI, Part 1 (1:45 PM - 2:45 PM)
Caitlin DeWilde, DVM
Taming the Elephant in Your Exam Room—Building Confidence in Discussing the Cost of Veterinary Care While Reframing How We Convey Value, Part 2 (1:45 PM - 2:45 PM)
Jason Coe, DVM, PhD
Proceedings
Handouts: Part 1, Part 2, Part 3, Part 4
Evaluation
Growing Geniuses—Improving the EQ of veterinary teams: Part 2 (1:45 PM - 2:45 PM)
Debbie Stoewen, DVM, MSW, RSW, PhD
Proceedings: Part 1, Part 2
Handouts: Part 1, Part 2, Part 3
Evaluation
Social Media 3.0: Tracking and Improving ROI, Part 2 (3:00 PM - 4:00 PM)
Caitlin DeWilde, DVM
Blocks, Buddies, and Bravery—The 3 Bs That Will Revolutionize Your Dental Anesthesia Panel (3:00 PM - 4:00 PM)
Mary Berg, BS, LATG, RVT, VTS, Tamara Grubb, DVM, DACVAA, PhD and Jennifer Sager, CVT, CTS
Growing Geniuses—Improving the EQ of veterinary teams: Part 3 (3:00 PM - 4:00 PM)
Debbie Stoewen, DVM, MSW, RSW, PhD
Proceedings: Part 1, Part 2
Handouts: Part 1, Part 2, Part 3
Evaluation
The Secret Sauce of Leading Effective Veterinary Teams (3:00 PM - 4:00 PM)
Josh Vaisman, CCFP, MAPPCP (PgC)
Proceedings
Handouts: Part 1, Part 2
Evaluation
Telehealth 2.0:Beyond the VCPR: How to Integrate it into Your Practice Tomorrow (4:15 PM - 5:15 PM)
Lori M. Teller, DVM, DABVP (canine/feline), CVJ
Friday, October 2 sessions
Your Pet Owner Is Changing, but Has Your Marketing Changed? How to Get your Millennial Clients to Say “Yes” to Preventive Care Diagnostics (7:00 AM - 7:50 AM)
Julie Miles, MS, DVM and Emma Lishness
Nutritional Modulation of the GI Microbiome: What's the Evidence (7:00 AM - 7:50 AM)
Michael T Robbins, DVM
Opening Keynote: Changing “I Quit” to “I Fit”—Five Powerful Strategies to Increase Employee Retention and Create an Amazing Workplace Culture (8:00 AM - 9:30 AM)
Heather Younger
Best Practices for Building The Best Practice—How To Find, Keep, and Engage the Best People for Your Practice Team. Part 1 (10:00 AM - 12:00 PM)
Randy Hall
Resilience—The Key for Managing Change (10:00 AM - 12:00 PM)
Heather Younger
Balanced Mastery—Is Your Achievement Obsessed, Possessed, or Blessed? (10:00 AM - 12:00 PM)
Rick Griggs
The Science Behind Cannabis (10:00 AM - 12:00 PM)
Stephanie McGrath, DVM
New Insights into Veterinarian Wellbeing and How to Improve It (12:30 PM - 1:30 PM)
Taylor Tillery, DVM
The Future is Now—21st Century Fecal Testing Technology in Your Practice (12:30 PM - 1:30 PM)
Cory Penn, DVM
From Print to Practice—How the 2019 AAHA Canine Life Stage Guidelines Will Help You Improve Canine Preventive Care in Your Practice (1:45 PM - 2:45 PM)
George Moore, DVM, PhD
Best Practices for Building The Best Practice—How To Find, Keep, and Engage the Best People for Your Practice Team. Part 2 (1:45 PM - 2:45 PM)
Randy Hall
Wellbeing 201—Mental Health Awareness, Acceptance, and Action in Your Veterinary Team (1:45 PM - 2:45 PM)
Debbie Stoewen, DVM, MSW, RSW, PhD
Navigating the Pricing Gap Between What Clients Want to Pay and What Practices Want to Charge, Part 1 (1:45 PM - 2:45 PM)
Karen E. Felsted, CPA, MS, DVM, CVPM
Navigating the Pricing Gap Between What Clients Want to Pay and What Practices Want to Charge, Part 2 (3:00 PM - 4:00 PM)
Karen E. Felsted, CPA, MS, DVM, CVPM
"Hey Doc, When Should I Spay My Dog?"—Highlights from the Reproductive Health Section of the 2019 AAHA Canine Life Stage Guidelines (3:00 PM - 4:00 PM)
George Moore, DVM, PhD
Best Practices for Building The Best Practice—How To Find, Keep, and Engage the Best People for Your Practice Team. Part 3 (3:00 PM - 4:00 PM)
Randy Hall
Six Elements of Outstanding Workplace Cultures (3:00 PM - 4:00 PM)
Josh Packard
Saturday, October 3 sessions
Practice Economics and the Important Role of Preventive Care (7:00 AM - 7:50 AM)
Adam Hechko, DVM
The Use of PRP in Canine Patients (7:00 AM - 7:50 AM)
Peter Lotsikas, DVM, DACVS-SA, DACVSMR
Opening Keynote: Fear Less, Do More (8:00 AM - 9:30 AM)
Michelle Poler
Make it Stop! Unruly Behaviors—What They Look Like and How to Treat Them (10:00 AM - 12:00 PM)
E'Lise Christensen, DVM, DACVB
Unburdened 2.0—Next Steps in Lifting the Weight of “Those Clients” Off Your Team’s Shoulders Part 1 (10:00 AM - 12:00 PM)
Mary Beth Spitznagel, PhD
Handouts: Part 1, Part 2
Evaluation
Video Lab—Make Your Own “Get to Know Us” Video (10:00 AM - 12:00 PM)
Craig Spinks
Cannabis Medicine for Veterinary Teams Part 1 (10:00 AM - 12:00 PM)
Casara Andre, DVM, cVMA
Proceedings: Part 1, Part 2, Part 3, Part 4
Evaluation
Pets, Parks, and Parasites—Wherever You Go, There They Are! (12:30 PM - 1:30 PM)
Kathryn Duncan, DVM
Cannabis Medicine for Veterinary Teams Part 2 (1:45 PM - 2:45 PM)
Casara Andre, DVM, cVMA
Proceedings: Part 1, Part 2, Part 3, Part 4
Evaluation
"But My Pug Evolved from Wolves!"—How to Make Compassionate and Credible Nutrition Recommendations Without Losing your Mind Part 1 (1:45 PM - 2:45 PM)
Martha Cline, DVM, Diplomate ACVN
Unburdened 2.0—Next Steps in Lifting the Weight of “Those Clients” Off Your Team’s Shoulders Part 2 (1:45 PM - 2:45 PM)
Mary Beth Spitznagel, PhD
Handouts: Part 1, Part 2
Evaluation
Delivering Feedback that Really Does Improve Employee Performance (1:45 PM - 2:45 PM)
Randy Hall
How to Mentor, Motivate, and Advance Your People (3:00 PM - 4:00 PM)
Rick Griggs
Cannabis Medicine for Veterinary Teams Part 3 (3:00 PM - 4:00 PM)
Casara Andre, DVM, cVMA
Proceedings: Part 1, Part 2, Part 3, Part 4
Evaluation
Prioritizing Prioritization—The Why and The How (3:00 PM - 4:00 PM)
Mia Cary, DVM
Handouts: Part 1, Part 2
Evaluation
"But My Pug Evolved from Wolves!"—How to Make Compassionate and Credible Nutrition Recommendations Without Losing your Mind Part 2 (3:00 PM - 4:00 PM)
Martha Cline, DVM, Diplomate ACVN