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Creative and Constructive Strategies for Managing Change

Leading change in veterinary practices can be extremely challenging. Change initiatives are often time-consuming, emotionally draining, and minimally effective. In this two-hour interactive session, we will review the link between business success and effective change management. We will uncover common reasons that employees resist change and how to effectively respond to and minimize resistance. We will review the Kotter Change Management Model and use Kotter's principles to create a comprehensive plan for change initiatives in your practice.


  • Review the link between business success and effective change management
  • Review strategies for managing resistance to change
  • Review key change management principles and apply lessons to change initiatives in participants' practices


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Sally Ryan, DVM

Sally Ryan

Sally Ryan is an enthusiastic and experienced leader in the veterinary industry. She obtained her bachelor's degree in animal science at the University of Vermont and her Doctorate of Veterinary Medicine at Oklahoma State College of Veterinary Medicine. She worked as a shelter, primary care, and emergency veterinarian, and currently is a professional services veterinarian in the veterinary diagnostics industry. For almost 20 years, she led a multi-site emergency veterinary organization as medical director. Dr. Ryan is the founder and instructor for Veterinary Leadership Services. She speaks at veterinary conferences nationwide and teaches leadership webinars for VETGirl. Dr. Ryan enjoys music, art, traveling, and spending time with her husband, sons, and pets. She lives in Minnesota and spends much of her time visiting extended family in Vermont.