Veterinary Management Series: Practice Essentials

Essential skills for an exceptional practice

Since 1998, Veterinary Management School (VMS) has armed new and up-and-coming managers with the tools they need to increase their value and effectiveness while putting their practices on the path to success.

Led by experts in the veterinary industry, the curriculum of this popular and trusted program—now named Veterinary Management Series: Practice Essentials—is regularly updated to keep up with changes in the profession and designed to be implemented immediately.

You'll walk away with 28 CVPM-qualified CE hours and more in-depth knowledge about accounting and practice finance principles, employment law, internal and external marketing best practices, inventory management, medical records management, and your—and your team's—behavioral strengths and challenges.

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Agenda

Day 1

7:30–8:00 a.m.

Registration/continental breakfast (for guests of the Hampton Inn)

8:00–10:00 a.m.

Behavioral Styles and Communication (DiSC)
Jody Witmer

10:15 a.m.–Noon

Behavioral Styles (continued)

Noon–1:00 p.m.

Networking lunch (provided)

1:00–3:00 p.m.
 

Medical Records Management

3:15–5:00 p.m.

Medical Records Management (continued)

5:30–7:00 p.m.

Welcome dinner at the Hampton Inn

Day 2

7:30–8:00 a.m.

Continental breakfast (for guests of the Hampton Inn)

8:00–10:00 a.m.

Basic Accounting and Practice Finance, Part 1
David McCormick 

10:15 a.m.–Noon

Basic Accounting and Practice Finance, Part 1 (continued)

Noon–1:00 p.m.

Networking lunch (provided)

1:00–3:00 p.m.
 

Inventory Management
Amanda Easley

3:15–5:00 p.m.

Inventory Management (continued)

Day 3

7:30–8:00 a.m.

Continental breakfast (for guests of the Hampton Inn)

8:00–10:00 a.m.

Basic Accounting and Practice Finance, Part 2
David McCormick

10:15 a.m.–Noon

Basic Accounting and Practice Finance, Part 2 (continued)

Noon–1:00 p.m.

Networking lunch (provided), sponsored by CareCredit

1:00 p.m.-3:00 p.m.
 

Marketing 
Brenda Tassava

3:15–5:00 p.m.

Marketing (continued)

Day 4

7:30–8:00 a.m.

Continental breakfast (for guests of the Hampton Inn)

8:00–10:00 a.m.

Employment Law
Kevin C. Paul

10:15 a.m.–Noon

Employment Law (continued)

Noon

Adjourn

Location

Hampton Inn Denver West Federal Center

137 Union Blvd
Lakewood, Colorado 80228

The official hotel for Veterinary Management Series: Practice Essentials is the Hampton Inn Denver West Federal Center. Southwest of the Denver city center but within reach of major attractions, the Hampton Inn Denver West Federal Center is located near a large retail area with restaurants, shops, grocery stores, and movie theaters, and offers complimentary shuttle service within five miles of the hotel.

For more information on the Hampton Inn Denver West Federal Center and local places to visit, check out the local guide or call
303-969-9900.

Hotel reservations

Please make your reservations directly with the Hampton Inn Denver West Federal Center by calling 303-969-9900. Be sure to make your hotel reservation by the deadlines listed below and identify yourself as an attendee of the American Animal Hospital Association meeting to receive the preferred group rate.

Please note that if you will be using a credit card that is not in your name to pay for your room, you will need this credit card authorization form to be completed and signed by the credit card holder to present to the hotel. 

Hotel reservation deadlines

Please make your reservation no later than the dates below to receive the preferred group rate:
July 10, 2019 is the hotel reservation deadline for the August 7–10, 2019 course.

Hotel rates

August 7–10, 2019
Room rate: $134 single/double, plus tax. 
Reserve your room

Check in: 3:00 p.m. (Please advise the hotel if you require an early check in.) 
Checkout: Noon (Please advise the hotel if you require a late checkout.)

Transportation

There are several shuttle services available at Denver International Airport (DIA). Please visit their website for a listing of carriers going to Lakewood, Colorado.

Be mindful not to book your return flight before 4:00 p.m. on the final day of the program.

Learning facilitators

 

David McCormick

David McCormick is a veterinary practice management teacher, speaker, and consultant with a focus on practice valuation, ownership issues, and buy-sell transaction facilitation. He is a member of the Institute of Business Appraisers and a past president of VetPartners, formerly the Association of Veterinary Practice Management Consultants and Advisors.

 

 

Brenda Tassava, CVPM, CVJ

Brenda Tassava, CVPM, CVJ, is an artist turned management consultant, so she’s always looking at things from a unique and creative perspective. She brings more than 18 years of practical veterinary business experience to her practice consults. The author of the book, Social Media for Veterinary Professionals, and an experienced leader who has taken practices to award-winning levels of recognition when it comes to workplace culture, Tassava approaches consulting in a “whole-istic” manner. She believes that when you invest in great people and paint a vision for them to work toward, prosperity and profitability are natural outcomes. When Tassava’s not busy lecturing and visiting practices all over North America, you’ll find her in her art studio, painting and chatting away with Eowyn, her African grey parrot.

 


Kevin C. Paul 

Kevin C. Paul has devoted more than 20 years to assisting employers with everything from hiring to retiring. He works with companies of all sizes as they recruit new employees, draft employment policies and handbooks, and manage disciplinary issues, terminations, and reductions in force. He assists management in determining who’s an employee and who’s an independent contractor, and prepares employment and professional services agreements. He also trains employers on how to avoid discrimination, retaliation, and wrongful discharge claims, and represents companies when claims arise. These days, Paul and his firm spend time helping employers understand what they do—and don’t—have to do to comply with healthcare reform.

 

 


Jody Witmer

Jody Witmer comes from New York, but now, after living in Colorado for 25 years, calls Colorado home. Witmer trains, facilitates, and speaks nationwide in a variety of corporate and educational settings, including at Fortune 500 companies, small businesses, and universities. For the past 20 years, Witmer has been helping clients achieve substantive and lasting improvements in individual, team, and organizational effectiveness. Her clients find her to be an outstanding listener, an astute observer, an honest provider of direct and relevant feedback, and a highly trusted partner and guide. Witmer’s intention and passion is to help leaders evoke excellence in themselves and their organizations.

“Like others, I was promoted to hospital manager by working up the ranks over several years. Those years provided tons of knowledge and experience, but this program taught me that I was not using my skills in the most effective ways. I learned how to better prioritize my goals, direct my staff, and use my time. Now I feel like a newly polished, respected professional who will better my hospital and lead my staff in a positive direction. I would recommend this program to any manager.”

Sharon Klein, hospital manager,

Animal Hospital in Fairfield