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We pride ourselves on having a strong corporate culture that puts the focus where it should be: On our members. Read about the AAHA Culture Identity.

Our people

We are champions for excellence. We embody a people-first, team-centric approach to doing business. We are animal-lovers, do-gooders, eternal optimists, and forward-thinkers. We are engaged and dedicated to making a difference and celebrating our successes together as a team.

Our vision

We envision a world in which all veterinary practices deliver the highest quality care available today. We hold high standards – both for our practices and for ourselves. Our accreditation is the only accreditation available for veterinary practices in the United States and Canada, and we strive to help all practices achieve that accreditation.

Our credo

1.Deliver excellence – every time. We choose to deliver excellence in all we do, from the veterinary care standards we write to the services we provide our members and our team. Excellence is our core, and we live it every day.

2.Choose to be positive. We believe that a positive mindset can take us extraordinary places, and share this positive outlook with the community that surrounds us.

3.Embrace and welcome change. We believe in continual evolution and growth. We welcome change with open arms and focus on adapting to the future.

4.Pursue innovative solutions. We consistently break the status quo and drive new thinking in order to lead the veterinary profession. We approach every problem as an opportunity.

5.Communicate openly and honestly. We believe that open and honest communication is the truest form of communication. This is the foundation for successful relationships with our members, and with our team.

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