Loading... Please Wait


These valuable resources will help any practice owner or manager implement positive change and elevate practice culture.

Video Series


Culture and Employee Engagement

The right culture can help your practice attract and retain extraordinary employees, keep them engaged, and enable your managers to focus on the future


Culture and the Bottom Line

Your practice culture directly affects your revenue, profit, and efficiency.


Culture and Client Service

Learn how your practice culture affects client bonding, retention, and referrals.


Learning modules

These modules will teach you about each type of culture and how they shape your organizational culture. You’ll learn concepts and tools to optimize these cultures and leverage them to improve your practice’s larger organizational culture.



An introduction to the key building block of veterinary practice culture. By the end, you will understand the definitive characteristics of the MicroCulture. This includes understanding what makes a strong MicroCulture versus a weak one and provides you with a starting point for improving the MicroCultures within your practice.



Discusses the way MicroCultures interact and work together within your practice culture. You will learn to identify the quality of your practice’s bridge and receive tips for fortifying its structure.



Fully realize the concept of your practice’s organizational culture. You will come to understand that a MacroCulture not only reflects the Micro-and-BridgeCulture building blocks of practice culture, but also plays a key part in shaping the culture experience for your employees, your clients, and, ultimately, your patients.



AAHA’s Guide to Veterinary Practice Team Wellbeing

The challenge of achieving personal and professional wellbeing is recognized as a critical issue within the veterinary profession. Written by various experts in the field of personal wellbeing and culture, AAHA’s Guide to Veterinary Practice Team Wellbeing is designed to help team members embrace the benefits of self-care and support individual wellbeing in the veterinary practice. 

Download the PDF

Order free copies for your team

The Link Between a Healthy Workplace Culture and Optimal Personal Wellbeing

Personal wellbeing and workplace culture impact every member of the veterinary practice team. In this roundtable discussion, AAHA tapped into the expertise of mental health professionals and other driving culture transformation to learn why they believe wellbeing and practice culture are inextricably linked and what you can do to improve both. 


Download the PDF

Order free copies for your team

AAHA's Healthy Workplace Culture Initiative is supported through a generous educational grant from Merck Animal Health.

AAHA-accredited practices, schedule an appointment with your AAHA practice consultant for a review of wellbeing issues specific to the industry, as well as recommendations on the path to get started improving your practice culture. This opportunity includes lunch! Email [email protected] for more information and scheduling.

American Animal Hospital Association | Copyright © 2019
Terms of Use | AAHA Sponsors
View Full Site