Loading... Please Wait

Risk Assessment and Recommendations

How Pet Lifestyle Discussions Drive Assessment, Agreement and Action

Why Three is Key? Because when it comes to your patients receiving the preventive health care you recommend, it’s a matter of three simple steps: assessment, agreement, and action.

  1. Assessment: The client completes the Lifestyle Assessment Form before the examination begins.
  2. Agreement: Using the Lifestyle Assessment Form, the veterinary team and client reach an agreement about parasite risks. This prepares the client to agree with the veterinarian’s recommendation on flea and tick control.
  3. Action: The client purchases flea and tick control before leaving the practice.

AAHA is working with Merial to create new tools to change the way we look at preventive care including flea and tick and to help guide conversations between pet owners and veterinarians about the sometimes difficult topic of flea and tick control.

Below, you will find valuable tools to help you enhance preventative care including flea and tick in your practice, including background information about fleas and ticks, communication tools and videos, protocols, and staff training information.

The Three is Key booklet offers information and details on how pet lifestyle discussions can drive your practice’s flea and tick control recommendations and client compliance.

3 is key
3 Is Key

W:\AAHA_org\graphics\original\professional\resources\other resources

The Why We Dislike Fleas and Ticks Wall Poster is an educational poster that can be displayed in your practice to help illustrate the different types of fleas and ticks, where they are found, what conditions they cause, and who is at risk.

3 is key Poster
Why We Dislike Fleas and Ticks Poster

When it comes to preventive pet health, it is important that veterinarians and veterinary practice staff understand the pet lifestyle factors that may expose pets to certain health risks, including fleas and ticks. Join AAHA Immediate Past President Dr. Mark Russak and Dr. Marsha Heinke for a discussion on how to use a simple pet lifestyle assessment tool to stimulate discussions about pet lifestyle and preventive health. Earn 1 hour of CE credit by participating in this web conference.

Three is Key Web Conference: How Pet Lifestyle Discussions Drive Preventive Care
Three is Key: How Pet Lifestyle Discussions Drive Preventive Care Web Conference

The following AAHA Lifestyle Assessment Forms are designed as flexible tools that support your practice’s approach to preventive health care. Provided below, AAHA offers two types of lifestyle assessment forms. Use the short form to focus on a specific preventive care topic relevant to all pets. Or, use the canine and feline long forms to focus on a variety of lifestyle issues that help you evaluate and make recommendations related to preventive care, nutrition, environmental factors, and health conditions.






The AAHA Parasite Counselor Program consists of specially tailored courses about fleas, ticks, heartworms and internal parasites (heartworm and internal parasites modules forthcoming). The program will also provide counseling on how to enhance communication with pet owners.


Visit the AAHA Parasite Counselor Program webpage to take the flea and tick modules.

Test your Flea and Tick IQ with this quiz. This can also be used as a client handout.

Flea and Tick Client Quiz
Flea and Tick Client Quiz


Common Client Objections and Possible Responses Video



Every Staff Member Has a Role Video

Partners for Healthy Pets Home Page

Partners for Healthy Pets Home Page
American Animal Hospital Association | Copyright © 2018
Terms of Use | AAHA Sponsors
View Full Site