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Product Detail

101 Veterinary Human Resources Questions Answered
101 Veterinary Human Resources Questions Answered
Katherine Dobbs, RVT, CVPM, PHR
Louise S. Dunn

Pages: 236
Product Code: HMRSQ
ISBN: 978-1-58326-185-9
Publication Year: 2013
Format: Softcover
Dimensions: 5.5" x 8.5"
Member: $24.95
Non-Member: $29.95


Animals, no problem. But when it comes to people issues, let’s just say that human resources can be one of a veterinary practice’s most challenging aspects. The reality is that our business is built on caring for animals, but nurturing their caretakers is just as important.
Part of the Veterinary Solution Series, 101 Veterinary Human Resources Questions Answered is a vibrant, interactive presentation of the most pressing human resources questions today’s veterinary professionals face. Gathered by AAHA Press from across the veterinary community, these questions are answered with fun and expertise by authors Dobbs and Dunn. This guide is set up in easy-to-reference categories and covers topics such as employee morale and retention, hiring, interviewing, meetings and communication, performance evaluations, and more. 
Author Louise Dunn talks about common HR issues in veterinary practice.

101 Veterinary Human Resources Questions Answered provides both a fun and valuable read, revisiting common HR challenges in a succinct manner, supplemented by listings of valuable resources. This book will reinvigorate your leadership mindset about stewarding the people who make your team successful, without being unrealistic about the extensive problem-solving skills required of any HR manager. You'll enjoy, and catch, the authors' appreciation and respect for that most precious asset: the practice team and the individuals on it.”
Marsha L. Heinke, DVM, EA, CPA, CVPM, president, Marsha L. Heinke, CPA, Inc. 

About the Authors 
Katherine Dobbs, RVT, CVPM, PHR, is a writer, teacher, and speaker who has worked in animal care for more than 20 years. She has a deep love of animals and a commitment to help those professionals in animal care perform their best. She is president of Interface Veterinary HR Systems, LLC, a consulting company devoted to performance management.

Louise S. Dunn has been in the trenches of veterinary medicine and practice management for more than 35 years. Her consulting firm, Snowgoose Veterinary Management Consulting, supports practices both nationally and internationally in developing strategic plans that consistently produce results.
Softcover, AAHA Press

Table of Contents

1. Hiring and Interviewing
2. Team Training and Development
3. Compensation and Benefits
4. Performance Reviews 
5. Employee Morale
6. Conflict Resolution
7. Discipline and Firing
8. Legal Questions
9. Policies and Procedures
10. Meetings and Communications
Appendix: Contributors 
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