AAHA Press is the publishing arm of the American Animal Hospital Association, with a mission to provide educational and practical resources for the veterinary profession.
Our bestselling resources include books on practice management, hospital safety, client education, and pet loss in addition to the staples you rely on, such as forms, stickers, and medical records.
The Veterinary Fee Reference, Eleventh Edition
Vital Statistics Series
The Vital Statistics Series Set—including the brand-new Veterinary Fee Reference—has the expert data to position your practice for peak performance.
Exceptional Customer Experience: 80 Tips for Compassionate Care, Clear Communication, and Authentic Client Connections
Dive into top tips from AAHA-accredited practices for providing excellent customer service—to clients and teammates.
AAHA Controlled Substance Logs
Updated and improved to ensure best practices, the AAHA Controlled Substance Logs help veterinary professionals meet the DEA’s stringent recordkeeping requirements in all 50 states.
Turning Challenging Clients Around: 6 Expert Tips from AAHA-Accredited Practices
Every practice has one—the pet owner who causes tension and conflict. Managing these clients can be a major hurdle in your practice, but it can also present an opportunity. With skill, understanding, and preparation, even the worst offenders can be turned into loyal, satisfied clients.
is a retired DEA supervisory special agent who spent 26 years gaining extensive experience in all facets of complex criminal drug-conspiracy investigations. As founder and CEO of TITAN Group, Teitelman directs a team of leading DEA compliance and state regulatory compliance experts and investigators to ensure that veterinary clients receive the highest quality services and support.
June 5–June 9, 2021