AAHA Book Nook: Press

AAHA_Press_Logo_NoTag_Color.jpgAAHA Press is the publishing arm of the American Animal Hospital Association, with a mission to provide educational and practical resources for the veterinary profession. Our bestselling resources include books on practice management, hospital safety, client education, and pet loss in addition to the staples you rely on, such as forms, stickers, and medical records.

Use code AAHA15 for 15% off, a free tote bag, and free shipping in the US and Canada. 

New and bestselling

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AAHA Guide to Safeguarding Controlled Substances

Your essential DEA manual. Through real-life examples and practical teaching, the AAHA Guide to Safeguarding Controlled Substances provides a road map for all practitioners to become DEA compliant. Available at Connexity for the first time! 

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AAHA Controlled Substance Logs

Updated and improved to ensure best practices, the AAHA Controlled Substance Logs help veterinary professionals meet the DEA’s stringent recordkeeping requirements in all 50 states. 

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Exceptional Customer Experience: 80 Tips for Compassionate Care, Clear Communication, and Authentic Client Connections

Dive into top tips from AAHA-accredited practices for providing excellent customer service—to clients and teammates. 

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Vital Statistics Series

The Vital Statistics Series Set—including the brand-new Compensation and Benefits—is here to position your practice for peak performance.

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Got DEA questions? Join the compliance Q&A!

Join DEA experts Jack Teitelman and Kelley Detweiler, the contributors to the AAHA Controlled Substance Logs and authors of the AAHA Guide to Safeguarding Controlled Substances, for a Q&A on DEA compliance.

 

WHEN: Friday, October 2, 2020, 12:301:30 p.m. MT

WHERE: AAHA Book Nook Live Meeting Room 

 

 

Join the event

About the authors

Jack Teitelman and Kelley Detweiler are the DEA experts behind the new and updated AAHA Controlled Substance Logs and the forthcoming AAHA Guide to Safeguarding Controlled Substances

Author Jack Teitelman

Jack Teitelman

is a retired DEA supervisory special agent who spent 26 years gaining extensive experience in all facets of complex criminal drug-conspiracy investigations. As founder and CEO of TITAN Group, Teitelman directs a team of leading DEA compliance and state regulatory compliance experts and investigators to ensure that veterinary clients receive the highest quality services and support.

 

 

Author Kelley Detweiler

Kelley Detweiler

is the managing partner and chief operating officer of TITAN Group. In 2017, she helped Jack and Sharon Teitelman cofound TITAN Group; merging her experience in packaging compliance and marketing with their vision to provide DEA compliance solutions to healthcare and veterinary professionals working with controlled substances.

 

 

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AAHA Guide to Safeguarding Controlled Substances

Mitigate risk, improve patient care, and boost your confidence with this definitive guide written by DEA experts Jack Teitelman and Kelley Detweiler. Coming in December 2020, the AAHA Guide to Safeguarding Controlled Substances provides a road map for all practitioners to become DEA compliant.

Includes expert guidance on:

  • Navigating drug diversion and addiction
  • Recordkeeping and managing inventory
  • Identifying and avoiding compliance gaps
  • Surviving a DEA inspection

Read a free excerpt before it hits shelves in December! 

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AAHA Controlled Substance Logs Set

The AAHA Controlled Substance Logs come with six copies of the Unopened and Opened Container Logs along with two Initial and Biennial Inventory Forms. This reliable log system will fit seamlessly into your practice operations and save you and your team hours of busywork.

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Unopened and Opened Container Logs

The individual Unopened and Opened Container Logs feature an authorized personnel log, unopened container logs, opened container logs, inventory reconciliation logs, and—new to this third edition—both a registrant “near miss” incident notification log to note any anomalies in the management of your controlled substances, and an expired controlled substance log.

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Opened Container Logs

The individual Opened Container Logs feature opened container logs, inventory reconciliation logs, and—new to this third edition—both a registrant “near miss” incident notification log to note any anomalies in the management of your controlled substances, and an expired controlled substance log.

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Unopened Container Logs

The individual Unopened Container Logs feature an authorized personnel log, unopened container logs, inventory reconciliation logs, and—new to this third edition—both a registrant “near miss” incident notification log to note any anomalies in the management of your controlled substances, and an expired controlled substance log.

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Videos

Learn about the features new to the AAHA Controlled Substance Logs and how to implement them seamlessly into your protocols. 

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Weight Matters

Why and how to use weight for effective controlled substance tracking

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Expired Drugs

Intro to logging and disposing of expired controlled substances

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Near Misses

How to record unexpected events and correct errors

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Exceptional Customer Experience: 80 Tips for Compassionate Care, Clear Communication, and Authentic Client Connections

Dive into top tips from AAHA-accredited practices for providing excellent customer service—to clients and teammates. Exceptional Customer Experience is your easy-to-skim resource for improving communication and covers the following aspects of your practice:
 
  • Reception area and telephone communication
  • New clients
  • Loyal clients
  • Teammates and internal customers
  • Communicating medical and technical information
  • Challenging clients
  • Financial conversations
  • Facilitating the end-of-life experience

Ensure you are providing the best customer experience possible with this handy new addition to the 80 Tips Series.

See inside the book