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Featured article
Why staff retention deserves your attention in the New Year
AAHA surveyed nearly 15,000 veterinary professionals and learned that 30% plan to leave their current job within the coming year. What might make them want to stay? It starts with the right goals.
Trends free article
How Do We Keep Good People in Clinical Practice?
New insights from an AAHA survey into why people in vet med leave, and what could make them want to stay.
Recent articles
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HANDOUT: Pregnancy workplace hazards
Print this handout to understand some of the risks and precautions to take when you or a team member are pregnant while working at a veterinary clinic. -
March 5, 2024
HANDOUT: Vet med workplace hazards that can affect pregnancy
Working in a veterinary practice while pregnant poses some unique risks, including the dangers of radiation, anesthesia, infectious disease, chemicals, potential injuries, and stress. Luckily, there are safety precautions to reduce the risk. -
March 1, 2024
Hospitality in healthcare? How it can transform the veterinary experience.
Growing up with restaurateurs for parents, Debbie Boone, CVPM, learned firsthand how exceptional hospitality garners loyal clients and transforms the lives of employees—and she wants healthcare professionals to reap those benefits. -
February 29, 2024
VIDEO: Meet the small animal veterinarians helping wildlife around the world
You don’t have to be a wildlife vet to help animals in places like the Galapagos Islands, Kenya, or Sumatra—small animal veterinary professionals are needed to serve the dogs, cats, and people who live near the wild too. -
February 28, 2024
VIDEO: Exploring insights and strategies outlined In AAHA's retention study
ICYMI: With a goal of 90% retention in the veterinary space, AAHA’s CEO shares some key insights on our recent retention whitepaper, “Stay, Please.” -
February 28, 2024
3 Ways to empower your customer service team
Great customer service begins long before the client steps into your practice. Debbie Boone, CVPM, applies hospitality principles from vet med and beyond to train CSRs in how to deliver the best care to clients —including an appropriate level of knowledge to help triage common cases. -
February 26, 2024
A conversation: Being Black in veterinary medicine
A candid, no-holds-barred conversation with two Black veterinary professionals about the challenges they’ve faced—and the strength and inspiration they’ve found—on their career paths. -
February 23, 2024
Stuck on social captions? Let AI be your springboard
When faced with another month of social media posts to write, artificial intelligence (AI) tools can be a springboard for ideas and a place to start—but the human review is crucial . -
February 21, 2024
Medical errors: Stop blaming the people and start fixing the systems
Individuals are often blamed w hen mistakes and adverse events happen , but when there are risky vulnerabilities in equipment and processes, it’s the systems that need to change , not just the people . -
February 20, 2024
WATCH: blendVET's DEIB focus inspires the next generation of veterinarians in underserved communities
Niccole Bruno, DVM, founded blendVET to provide hands-on diversity, equity, inclusion, and belonging (DEIB) training for veterinary practices—and now blendVET’s “pathway events” at K–12 schools are showing students in underserved communities that they also have a place in vet med.