AAHA partner resources

Alera Group | Alera Veterinary

Legal alerts, webinars, infographics, an employer pulse survey, and more resources to help you understand the impact that furloughs, layoffs, and other workforce decisions may have on your employees’ healthcare coverage and benefits.

New: Veterinary COVID-19 Impact: Employee Benefits Cost-Reduction webinar, from Alera and VetSuccess

As the total impact of the COVID crisis remains unknown, veterinary practice owners and managers may find it hard to strike a balance between reducing practice expenditures to offset lost revenues and taking care of their employees through healthcare benefits. Register to listen in on the expert panel's discussion on June 11.

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  • March 23, 2020

    Leading in the midst of chaos

    “Ambiguity and uncertainty drive stress,” says Randy Hall, founder and CEO of Aspire and veterinary leadership guru. Few would argue that we’re living in ambiguous and uncertain times, and with the coronavirus situation changing daily, that’s likely to be true for the foreseeable future.
  • April 22, 2020

    Managing COVID-19 podcast: Facing challenges and discovering opportunities in the midst of chaos

    How are you and your team working through today’s unforeseen challenges? If you’re feeling stressed, that’s no surprise. “Ambiguity and uncertainty drive stress,” says Randy Hall, founder and CEO of Aspire and veterinary leadership consultant. 

Bank of America


Client Assistance Program

Bank of America is offering assistance to clients through its Client Assistance Program and is continuing to provide access to the important financial services on which clients rely.

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Financial assistance

Information on financial assistance and The CARES Act.

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Beyond Indigo Pets


Daily Facebook Live sessions and free webinars

Beyond Indigo Pets is offering daily Facebook Live sessions at noon (CST), free webinars, and digital lunch and learns. Topics include leveraging telemedicine, helping clients care for their pets via home delivery, and a panel on what comes after COVID.

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Marketing materials and other resources

Access downloadable tools, including social media posts and a "park and call" poster for curbside service.

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Boehringer Ingelheim


COVID-19 resources

Fact sheets, links, articles, information on the Global Support Program, and more.

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Opening the digital door: Connecting hospitals with patients in a time of social distancing

Human healthcare providers are flocking to telemedicine to care for patients while maintaining social distancing during the COVID-19 crisis. Many veterinarians would like to do the same. 

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PetPro Connect

Find out how to get your hospital practicing telemedicine through Pet Pro Connect, the new veterinary telemedicine platform from Boehringer Ingelheim. BI is making it available to hospitals for free during the pandemic.

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Stimulus benefits for small businesses, employees, and individuals

This infographic highlights key benefits of the new federal stimulus.


Coronavirus Aid, Relief, and Economic Security (CARES) Act Webinar

This webinar, featuring Sean Viergutz, addresses the following components of the new CARES Act:

  • Paycheck Protection Program: Who is eligible, how to calculate loan amounts, what is “good faith certification,” loan terms, and forgiveness
  • Additional programs: Disaster Relief Funds & Private Grants
  • How to apply, when to apply, and what to expect
Watch the replay

Payment resources

Handle online payments, access your Provider Center, and more.

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Tips to alleviate fear, anxiety, and stress in dogs while practicing curbside service.


Epicur Pharma

Information from Epicur Pharma on 503B Outsourcing Facilities if you’re facing drug shortages.




COVID-19 Survival Guide for Veterinary Practices

In this webinar and accompanying slides, Michelle Drake, DVM, CVA, breaks down her “six steps to surviving and thriving in the COVID crisis,” and GeniusVets’ social media manager, Gabrielle Feldman-Seltzer, discusses social media tactics to bond with pet owners in the current climate.

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Success Strategies for Independent Veterinary Practices

GeniusVets’ Facebook group, Success Strategies for Independent Veterinary Practices, functions as a connection point for veterinary professionals to share questions, tips, and successes.

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Coming Back from COVID

Learn how your practice can survive and thrive in these crazy times with advice from three leading veterinary practice owners in this free webinar.


Practice survey

GeniusVets is running a survey to assess the current state of practice. All participants will receive a full report at the end of the study.



GuardianVets is offering a discounted flat fee for any GuardianVets member practice that needs daytime triage phone support. The daytime coverage is unlimited and intended to help practices that find themselves understaffed or that need to temporarily close. They offer daily, weekly, and monthly options and are operate 24 hours a day, 7 days a week.

GuardianVets has also joined forces with Midwest Veterinary Supply and other partners to cohost a live webinar and Q&A on alternative ways to run a successful practice during COVID-19. You can register here.

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Hill’s Pet Nutrition

Through their Food, Shelter, & Love program, Disaster Relief Network, and in conjunction with animal welfare partners, Hill's is donating pet food to pantry partners, shelters, and other nonprofit partners who are caring for pets. They are working to avoid disruptions in supply, are offering alternate delivery options, and have a free consultancy service.

Additional resources from Hill’s:

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HUB International

HUB International is offering a free client communication toolkit that includes an email template, a client ed prevention flyer, and two posters.

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IDEXX Laboratories, Inc.

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IDEXX understands coronavirus (COVID-19) is top of mind for everyone. While the situation is highly dynamic, IDEXX has created an online resource center for COVID-19-related information from IDEXX. IDEXX recommends you bookmark idexx.com/covid19 and check back frequently. IDEXX views veterinary partners as an essential service for communities, and they are making regular updates to their site as they monitor COVID-19 and pet health across their global reference laboratory network.

More information

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IDEXX has teamed up with ISL Online to offer secure remote access to Cornerstone Software.

more information



Step-by-step instructions on caring for your equipment should it be necessary to leave the practice for longer than three days.

More information



Mask standards & FAQs: includes regulations, ASTM standards, and answers such question as “How do I ensure a good fit?”

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Vetoquinol USA

A free collection of webinars including topics such as managing chronic disease from afar and practign medicine in the COVID-19 era.

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This COVID-19 digital toolkit includes info on PPE shortages, tips for veterinary professionals, and client-communication tools such as social media posts and infographics.

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Industry Impact Tracker

VetSuccessCOVID-19 resources page includes an interactive dashboard for tracking daily invoices and revenue across the country and how each day compares to the same day last year on a regional basis. This tracker can be used to assess the impact of coronavirus on the industry and to compare your practice’s numbers.

Free dashboard with report purchase

To help practices monitor business during these challenging times, VetSuccess is granting access to a dashboard to track and compare daily visits, revenue, and upcoming appointments. Practices that sign up for the Practice Overview Report will receive this free dashboard. The dashboard can be used to compare your practice’s numbers with the national Industry Impact Tracker.

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Virox Animal Health

View Virox's COVID-19 resources, including new webinars, infection-prevention protocols, best practices, and more.

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Zoetis Petcare

Zoetis Reference Laboratories are currently able to perform COVID-19 real-time PCR testing on samples from dogs and cats.

view the protocols


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