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July 14, 2016

AVMA launches free animal health studies database

Researching patient health challenges is part of the job of veterinary professionals. A new resource hopes to make that task easier. In June, the American Veterinary Medical Association (AVMA) launched a free animal health studies database as a resource for veterinarians and animal owners exploring options for treatment. Researchers can also seek animals to participate in clinical studies.

July 07, 2016

The right way to cut people off in meetings

Learn how to use the word “jellyfish” to keep meeting discussions from drifting. Our team likes this concept knowing how easy it is to stray off topic in meetings, sales calls and general conversation.

July 06, 2016

Help your team succeed

Strategy, skill and execution are important to achieve success in most veterinary hospitals and practices. However, the mental side of the challenge is too often overlooked in leading the practice team to ultimate goals and successes.

May 25, 2016

Free implementation resources available for preventive healthcare guidelines

Preventive healthcare guidelines are useless if there isn’t a formal implementation process to enroll and motivate staff, and set them up to succeed. Luckily, there are some free resources available. Partners for Healthy Pets (PHP), an alliance of 100+ veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), is offering, free of charge, a step-by-step process for implementing the AAHA/AVMA Preventive Healthcare Guidelines for Dogs and Cats (“Guidelines”).

May 18, 2016

Meet the summertime demand for canine medical massage

Active owners have active dogs. With summer mostly here, they’re hitting the great outdoors ... and dragging home with muscles taxed from overuse. People can drop by any street corner for a quick massage by a trained therapist. Dogs have no such luck. And yet demand is up: As many as 40% of pet owners say they would use complementary therapy for their pets, according to a study by Veterinary Information Network and Pet Care Forum, cited in Canine Medical Massage: Techniques and Clinical Applications (AAHA Press).

March 29, 2016

VHMA releases Compensation and Benefits Survey results

As a practice manager, office manager, or hospital administrator, do you ever wonder if your compensation and benefits are similar to that of your colleagues? The results of a recent survey can tell you. The Veterinary Hospital Managers Association (VHMA) recently released the results of its 2015 Compensation and Benefits Survey. Overall, the results show an improvement from the 2013 survey that came on the heels of the recession.

March 01, 2016

March is Severe Weather Safety Month

Spring comes in like a lion, and the Federal Emergency Management Agency (FEMA) is well aware of it. In fact, FEMA has designated March as Severe Weather Safety Month. But the environment, it is a’changin’, to paraphrase Bob Dylan, and AAHA-accredited practice Animal Hospital of Rowlett and Diagnostic Center (AHR) in Rowlett, Texas knows this all too well. Indeed, when multiple tornadoes hit Dallas County in December 2015, where AHR is located, it sprang into action, with a client communications plan that included social media.

November 23, 2015

Resources available for antibiotic stewardship

Antibiotics are the wonder drugs of the modern era. But overuse can lead to antibiotic resistance, when bacteria fail to respond to the drugs designed to kill them. But Washington State Veterinary Medical Association (WSVMA), with other organizations, has developed a brochure to help veterinarians and staff prescribe antibiotics wisely. It is now available on the WSVMA website.

October 07, 2015

Compassion fatigue resources available for practices

If you’ve noticed subtle changes in your practice lately—staff becoming increasingly inflexible or calling in sick more often—you may be observing compassion fatigue in action, according to the American Veterinary Medical Association (AVMA). But help is available. Practices can assess the level of compassion fatigue in staff members with the Professional Quality of Life Scale (ProQOL), a self-administered assessment tool. The AVMA also offers resources for managing compassion fatigue.

August 18, 2015

Email marketing study offers good news for practices

Direct mail campaigns still outperform other marketing channels, according to the Direct Mail Association’s 2015 DMA Response Rate Report. But in today's market climate, practices also need a digital strategy. That’s where email marketing comes in. But how effective is an email marketing campaign? A pilot program spearheaded by Partners for Healthy Pets (PHP), a collaboration between the American Veterinary Medical Foundation (AVMF) and the American Animal Hospital Association (AAHA), sought to answer that question for veterinary practices earlier this year. And their findings are favorable.

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