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May 19, 2022

As a Leader, Can You Create Psychological Safety?

The new buzzwords in leadership circles today are “psychological safety” and “vulnerability.” If you can create a workplace that honors these twin poles, note leadership gurus, your employees will feel safe enough to innovate.   

May 27, 2022

Can Caring for Working Dogs Improve How We Care for All Patients?

One of the central themes in the AAHA Working, Assistance, and Therapy Dog Guidelines, the first set of complied guidelines for the care and handling of these amazing canine citizens, is the idea of cooperative care – with the dogs, with their handlers, and with our veterinary teammates. We certainly owe these heroes our compassion, empathy, and gentle handling, but in truth those are skills we can never polish up too much in our work as veterinary professionals.

How to Rate Employee Performance During a Pandemic

It’s time for the annual performance review. And although, as a practice manager, you may be tempted to check the box, “exceeded expectations” for simply surviving a global pandemic , that’s not helpful. In fact, there are ways to create value for both your employees and the practice. All that is demanded is that you (sigh) pivot once again.  

June 30, 2022

Mindfulness in vet med and why it’s not just woo

Many veterinary professionals aren’t enthusiastic about anything that smacks of New Age “woo,” from the theoretical healing power of crystals to the more established power of meditation to calm.

January 17, 2017

Myth Busters: Corn Edition!

One of the common questions that many veterinarians are asked has to do with pet food choices; clients want to know what’s best for their pet. The topic of grains—and corn, in particular—as an ingredient in animal food often comes up.

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