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Back in the early days of the pandemic, people talked about the future in terms of “when things get back to normal.” Not anymore. Now they talk in terms of the “the new normal,” and what that’s going to look like. For many animal hospitals, the new normal is already here.

If you weren’t prepared for the COVID-19 pandemic, there’s no time like the present to upgrade your client service and patient care using telehealth.

Veterinary practices had to pivot fast this past spring. And the transition to curbside service taught us two important lessons. One was how to pandemic-proof a hospital.

Practices need to be more strategic in their fee setting and fee increases. These are the factors you should consider when reviewing your prices.

Veterinary professionals are at high risk of suicide. If the unthinkable happens at your hospital, a new guide can help your staff in the aftermath.

Veterinary teams adopted an emergency mindset when the pandemic first hit. But we’re in the “new normal” now—and teams may need to adjust clients’ expectations.

As more Americans are getting their COVID vaccinations, many veterinary practices are working to figure out their vaccination policy.

Letting your receptionists know you appreciate them is a great way to start. And now is the perfect time to do it...

Each month in NEWStat , we highlight an article from the upcoming issue of Trends magazine. This month: Pet insurance has been around for decades, but is still widely misunderstood. This article explores a few cases and seeks to offer some clarity on the subject as well.  

What if you could sneak a peek inside other veterinary practices’ financials  to see how you stack up? Drill down to discover whether you really have lost income to online pharmacies, or if it just feels that way? Or see into the future with “If I do this, then that happens” scenarios? Financial benchmarking can do that for you.