Search Results for “”

Are your clients and team frustrated by high phone call volume? Some upfront planning and simple strategies like phone trees, on-hold messaging, and auto texts can help. Start with an honest look at how easy (or not) it is for your clients to reach you.

Get your questions answered in this advice column by veterinary social media marketing coach Cheyanne Flerx ! In her first column, s he says your best social media platform depends on your clients’ demographics , your bandwidth, and your goals.

AAHA’s Anesthesia Safety and Monitoring Guidelines Certificate has something for the whole veterinary team—from CSRs to surgeons. It’s an interactive, scenario-based online CE experience that makes sure everyone is speaking the same language before, during, and after anesthesia.

According to figures compiled by the US Department of Labor, 12% of people who work in the veterinary services profession reported work-related injuries or illnesses in 2016.

PetWell Partners, a Houston-based national veterinary practice network, has become the first organization to earn Practice Network Accreditation from AAHA. AAHA’s Practice Network Accreditation is a new model for assessing and recognizing excellence throughout an organization that owns or operates multiple veterinary practices.

As stay-at-home orders ease and social distancing policies begin to relax, hospitals need to figure out which strategies to keep and which ones to adapt.

In a profession predisposed to problems of burnout and compassion fatigue, the extra stress involved in seeing patients during a pandemic can be dangerous. And while most AAHA-accredited hospitals are grateful to be busy, they acknowledge that the pandemic is taking a toll.

Back in the early days of the pandemic, people talked about the future in terms of “when things get back to normal.” Not anymore. Now they talk in terms of the “the new normal,” and what that’s going to look like. For many animal hospitals, the new normal is already here.

Veterinary professionals are at high risk of suicide. If the unthinkable happens at your hospital, a new guide can help your staff in the aftermath.

As more Americans are getting their COVID vaccinations, many veterinary practices are working to figure out their vaccination policy.