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How options are presented affects pet owners’ decisions, according to research by Nationwide, which finds that building relationships and presenting options with empathy get the best outcomes along the spectrum of care.

Do you have a superstar on your team you’d like to take over your social media? Set them up for success by following these steps from veterinary social media coach Cheyanne Flerx .

Practice owner Jenn Galvin offers hands-on tips for keeping your team happy and making sure your superstar employees will want to stick around.

Tierra Price, DVM, MPH, founder of BlackDVM Network, introduces us to 10 Black heroes of the veterinary profession who make a difference both inside and outside the veterinary practice in diverse sectors of the field ranging from academia and research to agriculture, leadership, administrative support, and media.

Maintain your practice’s social media accounts on only a few hours a week of dedicated time using these tips from veterinary social media coach Cheyanne Flerx. Post planning, task batching, and automated scheduling are keys to your success.

In the Vet Teams IRL series, we meet V eterinary A ssistant Gustavo Carerra at Bronx Veterinary Center in New York City.

For the best outcomes, clients need to first understand their options. That means that they fully comprehend the financial, physical, and emotional commitment s required by each option presented, as well as the potential outcomes , risks , and benefits. Relationship-based c ommunication skills are key to these conversations.  

Your “philosophy of practice” is communicated both verbally and nonverbally by all members of the veterinary team. Practices with a spectrum-of-care mindset reinforce the team’s shared values in every conversation, whether the client is interacting with a CSR, tech, or veterinarian.

As the demand for veterinary care continues to grow, so does the need for qualified, professional , and passionate veterinarians. With the number of new graduates increasing each year , it's more important now than ever for veterinary practices to have an effective recruitment strategy for hiring top talent .

In honor of Women’s History Month, here are 15 vet med professionals to watch in 2023, selected by NEWStat and the Women’s Veterinary Leadership Development Initiative (WVLDI).