January 31, 2023
How often should I post on social media?
Is a few posts a week enough on social? How much is too much posting? We asked veterinary social media marketing coach Cheyanne Flerx to weigh in.
January 31, 2023
Is a few posts a week enough on social? How much is too much posting? We asked veterinary social media marketing coach Cheyanne Flerx to weigh in.
February 03, 2023
Embracing the stories as of our patients and clients—as well as our own—is at the heart of narrative medicine, a long-practiced but only more recently studied skill that emphasizes empathy, reflection, and self-compassion.
February 06, 2023
How options are presented affects pet owners’ decisions, according to research by Nationwide, which finds that building relationships and presenting options with empathy get the best outcomes along the spectrum of care.
February 15, 2023
Practice owner Jenn Galvin offers hands-on tips for keeping your team happy and making sure your superstar employees will want to stick around.
February 17, 2023
Tierra Price, DVM, MPH, founder of BlackDVM Network, introduces us to 10 Black heroes of the veterinary profession who make a difference both inside and outside the veterinary practice in diverse sectors of the field ranging from academia and research to agriculture, leadership, administrative support, and media.
February 27, 2023
In the Vet Teams IRL series, we meet V eterinary A ssistant Gustavo Carerra at Bronx Veterinary Center in New York City.
March 09, 2023
For the best outcomes, clients need to first understand their options. That means that they fully comprehend the financial, physical, and emotional commitment s required by each option presented, as well as the potential outcomes , risks , and benefits. Relationship-based c ommunication skills are key to these conversations.
March 24, 2023
Your “philosophy of practice” is communicated both verbally and nonverbally by all members of the veterinary team. Practices with a spectrum-of-care mindset reinforce the team’s shared values in every conversation, whether the client is interacting with a CSR, tech, or veterinarian.
March 29, 2023
In honor of Women’s History Month, here are 15 vet med professionals to watch in 2023, selected by NEWStat and the Women’s Veterinary Leadership Development Initiative (WVLDI).
April 01, 2023
Vet med professionals who are parents need creative, empathetic solutions to childcare challenges if we’re going to keep them in their jobs. Subsidies, discounts, onsite childcare, better use of telehealth, and flexible PTO to cover kids’ sick days are a place to start.