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April 21, 2022

The UC Davis shelter medicine boot camp is open for business

The Koret Shelter Medicine Program at UC Davis was the first dedicated shelter medicine program at a veterinary school. Now they're offering their Behavior, Training, and Enrichment Bootcamp to animal shelters throughout the country. 

April 30, 2022

Have You Thanked a CSR This Week?

Everyone in a veterinary hospital works hard, but there’s a special kind of grit needed to work in client services – where that grit most often needs to be delivered with a smile.

April 18, 2022

Leadership change announced at JAAHA

The Journal of the American Animal Hospital Association ( JAAHA ) team said farewell to long-time Associate Editor and Section Editor Linda Ross, MS, DVM, DACVIM, in March 2022, and welcomed a new Associate Editor into the role. 

April 26, 2022

Hospital director puts VMI executive learning into everyday practice

“I would absolutely recommend this program to anyone who's looking to further their career development and their professional learning” - Courtney Hubrecht, hospital director at AAHA-accredited Four Seasons Veterinary Specialists in Loveland, Colorado, and a recent graduate of the Veterinary Management Institute (VMI).

How to Rate Employee Performance During a Pandemic

It’s time for the annual performance review. And although, as a practice manager, you may be tempted to check the box, “exceeded expectations” for simply surviving a global pandemic , that’s not helpful. In fact, there are ways to create value for both your employees and the practice. All that is demanded is that you (sigh) pivot once again.  

May 19, 2022

As a Leader, Can You Create Psychological Safety?

The new buzzwords in leadership circles today are “psychological safety” and “vulnerability.” If you can create a workplace that honors these twin poles, note leadership gurus, your employees will feel safe enough to innovate.   

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