When it comes to workplace culture, it’s tempting to focus primarily on the behavior and attitudes of veterinary practice team members. But given the link between practice culture and patient safety, it’s risky to ignore the importance of client interactions, too.
Want to ditch your phone for a few days and immerse yourself in the wilds of Wyoming with like-minded veterinary professionals to earn your practice management CE? Join AAHA for the annual AAHA Pack Trip! We gather over great food, cozy accommodations, and top-tier hospitality provided by Wolverine Creek Outfitters.
Dermot Jevens, DVM, secretary/treasurer on the AAHA Board of Directors, writes on the profession’s responsibilities in terms of promoting diversity and equity. Dear AAHA looks into the question of bringing kids to work, AAHA staff thanks members to mark AAHA-Accredited Hospital Day, and the new 2021 AAHA Nutrition and Weight Management Guidelines for Dogs and Cats are out!
Saint Francis Veterinary Center in Woolwich Township, New Jersey, is the 2019 AAHA-Accredited Practice of the Year. The staff of the practice surprised the founder, Mark Magazu, DVM, by applying for the award and keeping the nomination a secret until Connexity by AAHA in Indianapolis, Indiana. This article explores Magazu’s vision and the legacy he inspired, featuring interviews with two of his children, members of the staff, and a loyal client of more than 30 years.
Providing morale and motivation boosts can be confusing and overwhelming for any professional, and especially so for busy practice owners and managers who themselves may be in a state of burnout. So we turned to AAHA members to help us sort out some simple tips and gestures that have worked in their practices.