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Sometimes what one person says, is not what another person hears. Be sure to close this communication gap in your practice and learn how to communicate the importance of preventive healthcare in a way that both motivates the client and is easy to understand.

Dogs older than 10 years and cats older than 14 years are considered geriatric, not senior, according to Mary Gardner, DVM: “Geriatric pets do not have the same issues as senior pets and need to be treated differently. Educating clients and providing useful tips helps the pet and family members, who usually are frustrated and scared of what lies ahead.”

Naomi Strollo, RVT, addresses money in the veterinary hospital. She says it is important to lead with medicine and then empower your client service representative to manage some cost conversations. She offers some tips for these conversations, including emergencies: Explain what you want to do. Don’t assume price is the problem. Focus on consent, not cost. Offer options.

There are three types of tooth resorption in cats and six types in dogs. And all of them are treated differently, says Dr. Mary Krakowski Volker, DVM, DAVDC. Treatment depends on the type of resorption present. She notes we don’t use the same names for dogs or cats.

The plant-derived substance turmeric is high on almost everyone's list of super ingredients for boosting health for both humans and pets. Long used in Ayurvedic medicine, the bright yellow spice (and its active agent, the polyphenol curcumin) is also an everyday staple of Asian cooking, used most often in savory curries.The plant-derived substance turmeric is high on almost everyone's list of super ingredients for boosting health for both humans and pets.

Radiography is vital to the best practice of veterinary medicine because it enables the detection, understanding, and treatment of a variety of health issues. Accompanying these benefits, however, are risk factors associated with radiation exposure, which every veterinary professional should take to heart.

Impact of systemic antimicrobial therapy on mucosal staphylococci in a population of dogs in Northwest England.The appropriate use of antimicrobial drugs (AMD) is critical in maintaining the health and welfare of veterinary patients. However, AMD use is a risk factor for selection of antimicrobial resistant (AMR) staphylococci in dogs, which underscores the need for vigilance in the judicious use of AMD.

Rabies is a deadly disease that can affect domestic animals, wild animals, and humans. It is caused by a virus and is mostly transmitted through the bite or scratch of an infected animal. The most common source of rabies in humans in under-developed nations is from exposure to unvaccinated dogs.

Is your practice forward booking? Forward booking simply means scheduling all patients’ future appointments directly following their current visit—before they leave the practice. This includes booking appointments for medical progress exams and for preventive healthcare exams.

I recently had the opportunity to discuss ear cleaning with Dr. Domenico Santoro, Assistant Professor of Dermatology at the University of Florida, College of Veterinary Medicine. Dr. Santoro was clear that proper and thorough ear cleaning is an important part of the entire treatment of diseased ears and in the routine maintenance of allergic otitis.