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“Perhaps I Wasn’t Clear”: Mastering Dermatology Communication in Trying Times

As more pet owners are working from home, they are spending more time with their pets and are noticing their pet is itchier or more uncomfortable than previously thought. Pruritus, allergic otitis, and recurrent superficial pyoderma will consistently flare if the underlying triggers are not identified and controlled. By focusing on client education and encouragement, you can have healthy patients and happy owners.

Prioritize Retirement Savings: Start Saving Now to Provide for Your Future Self

With multiple competing financial obligations, such as the need to pay off student loans right after graduation, the idea of saving for retirement can fall low on the priority list. Additionally, it is difficult to start saving for an event that is decades away. However, starting to save sooner rather than later is absolutely critical to boosting your chances of a comfortable retirement in the future.

Pain Case of the Month: Nilla

This case demonstrates how photobiomodulation therapy (PBMt, oftentimes referred to as laser therapy) was used as an adjunct to traditional veterinary medicine to heal a crushing injury to the carpus of a canine patient.

Creating a Culture of Accountability: It Might Not Be What You Think

Everyone seems to want more accountability from their team. Too often, though, we think of accountability as something we talk about after people have made a mistake. The language we use is “holding them accountable,” which often means punishing them for things they have done wrong. It’s much more about blame than it is about accountability when we characterize it that way.

Keeping Service in Focus: Offering Superb Experiences Through the Pandemic

In these trying times, it can be hard to keep things in perspective, and the path ahead is not always clear. But providing top-notch customer service is always in focus for Neil Simon, client experience lead at AAHA-accredited Saint Francis Veterinary Center of Woolwich in New Jersey. And they know a few things about excellence there: Saint Francis was the AAHA-Accredited Practice of the Year in 2019.

JAAHA 56.5 Abstracts

Abstracts from issue 56.5 of JAAHA, Journal of the American Animal Hospital Association .

Futurevores: “Humane” Meat and Other Proteins for Pets Are Coming Soon

With the world focused on developing sustainable sources of protein for an ever-growing population, some innovative biotech companies are concentrating on alternative protein sources for pet foods. As clients concerned about the sourcing of pet foods are discovering these new choices, veterinarians will want to be aware of what is happening in this evolving world of pet food.

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