Online retail (e-commerce) is increasingly important for pet-related businesses, including veterinary practices. Growth in online shopping for pet products comes from consumers of all ages, so these opportunities can be found regardless of client demographic. This booklet was created to help veterinary practices understand and take part in the e-commerce landscape.
Consistent, complete, and well-organized medical records are essential for any veterinary practice. Check out these tips to make keeping them a seamless and painless part of your management routine.
Adam Hechko, DVM, discusses the importance of using baseline diagnostics as a tool for better patient care. "Dear AAHA" addresses the question of releasing client information to law enforcement, AAHA’s pharmacy standards are highlighted, and ways to show your team some love this holiday season.
Collaboration on a critical patient leads to a good outcome, potential new osteosarcoma therapy for dogs and kids, pets help with depression after the loss of a spouse, CDC Salmonella update, texting with clients, strategies for retaining younger employees, communication with employees who mess up, and help for stressed-out vets.
Board games have multiple learning advantages and offer some unintentional benefits, such as reduced stress and increased motivation to learn (because you want to win the game!). If you’ve ever gotten frustrated over the failure of your staff to learn a new accounting process or practice protocol quickly, perhaps it’s time to turn off the slide deck and create your own board game.
Executive summary, key points, and takeaways from the 2019 AAHA Canine Life Stage Guidelines.
Talking to clients about pet nutrition can be a daunting task with the increased interest over the past decade or so in feeding pets what were once considered “unconventional” or “nontraditional” diets, such as raw, vegan, homemade, and grain free. Here's the lowdown.
Hiring and retaining talented and reliable staff is often cited as the biggest challenge faced by today’s practice managers and owners. Your practice team’s ability to thrive and provide the high-quality care that all pets deserve depends on your ability to attract and keep the best team members. Use these eight perks to attract and retain your dream team.
Burns are among the most painful conditions to treat in animals. This Pain Case of the Month focuses on a cat who was involved in a house fire that resulted in burns to approximately 30% of her body.
Pet Specialists of Monterey owner and founder Greg Marsolais, DVM, MS, DACVS, knew he wanted to open a referral hospital that adhered to the highest standards of veterinary excellence. So he built it from the ground up to be an AAHA-class referral hospital. Their strict adherence to AAHA principles is one of the reasons Pet Specialists of Monterey was named the 2019 AAHA-Accredited Referral Practice of the Year.