Search Results for “pet insurance”

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December 11, 2023

Team talking points for pet insurance

What should your team say when clients ask about pet insurance? Kate Boatright, VMD, has some pointers on how to make strong recommendations without saying too much.

November 14, 2023

Manage a vet clinic, they said. . . . It’ll be fun, they said.

In honor of Practice Managers Appreciation Week (November 12–18), practice owner Jenn Galvin sends a dispatch from the struggle (it’s real) and digs deep to find gratitude for what keeps her in love with the job, even when it’s hard.

October 28, 2022

What is the spectrum of care?

A new column for NEWStat by Kate Boatright, VMD, will regularly discuss topics related to the role of the spectrum of care in improving outcomes in clinical practice. 

February 07, 2024

Appreciate the leash holders

There are many ways to show clients some love, whether it’s Valentine’s Day or any time of year. AAHA-accredited practice owner Jenn Galvin has some thoughts on appreciating the person holding your patient’s leash.

February 02, 2024

Vetspacito: Helping pets and overcoming language barriers

With an increasing number of Spanish-speaking clients, being able to communicate in Spanish is no longer just a skill—it's a necessity. Vetspacito empowers veterinary professionals with the language tools to improve patient care and build stronger, more empathetic relationships with a broader clientele.

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