“We’re not a profession that does a good job at rapid change, but almost overnight we completely changed how we practice medicine.”
Veterinary teams adopted an emergency mindset when the pandemic first hit. But we’re in the “new normal” now—and teams may need to adjust clients’ expectations.
Letting your receptionists know you appreciate them is a great way to start. And now is the perfect time to do it...
The past year has been called the “Great Resignation.” People are quitting their jobs, often with no new ones in sight. Here's how to keep it happening to your staff.
As 2019 draws to a close and we look back over the year that was, NEWStat put together a list of the most popular news stories we published over the last 12 months.