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Two years ago, Partners for Healthy Pets (PHP) partnered with Vetstreet, a leading provider of veterinary marketing solutions, to develop the Inactive Client Program, a client-centric email reminder program to reengage inactive pet owners. 

Two years ago, Partners for Healthy Pets (PHP) partnered with Vetstreet, a leading provider of veterinary marketing solutions, to develop  the Inactive Client Program,  a client-centric email reminder program to reengage inactive pet owners.

Most of us have left a meeting or discussion mumbling this to ourselves or a colleague about a deadline, “YHTBKM!” Often, there’s no discussion in spite of the group’s knowledge that the deadline is not realistic. Deadlines are one of the bigger sources of workplace stress. Employees worry that by asking for a deadline extension, their managers would think they were incompetent and unmotivated. According to studies, managers generally view asking for an extension as a sign of motivation.

Technological advances have improved our access to information, speed to market, competitive intelligence, and enhanced our successes. On the darker side, technology has blurred the lines between our work lives and our personal lives.

Animal health pros frequently allow work stress to become home stress, often at the expense of families, relationships and our own health. Jackie Coleman and John Coleman share five tips for keeping work stress from becoming home stress. Source: Harvard Business Review

In today’s digital market, potential clients do their homework online before making an appointment. How do you insure that your practice has strategically positioned itself to insure search engine visibility? Now, there are some free tools to help. Partners for Healthy Pets (PHP), an alliance of 100+ veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), is offering a set of free, downloadable tools specifically designed to boost search engine visibility.

The Internet has become a critical resource for pet owners, enabling them to evaluate veterinary care providers before they buy. That’s why it’s essential that your practice present a professional image that showcases your expertise and encourages “shoppers” to become clients. Partners for Healthy Pets (PHP), an alliance of 100+ veterinary associations, veterinary colleges, and animal health companies focused on preventive care led by AAHA and the American Veterinary Medical Association (AVMA), can help. It is offering a free, downloadable series, Jumpstart Your Practice Online.

Losing an employee is costly, writes Jon Christiansen. He says the reasons people quit are deeply rooted and complex. He offers eight common leadership mistakes that help explain why.

Delivering veterinary services to cats is a different breed of care. And while some practices are exclusively dedicated to the care of cats, others would like to develop an increased focus on feline healthcare. Partners of Healthy pets (PHP) has free resources to help both.  

Is your practice forward booking? Forward booking simply means scheduling  all  patients’ future appointments directly following their current visit—before they leave the practice.