Each month in NEWStat , we highlight an article from the upcoming issue of Trends magazine. This month: Pet insurance has been around for decades, but is still widely misunderstood. This article explores a few cases and seeks to offer some clarity on the subject as well.
Back in March, before most practices went curbside, nobody predicted the influx of new clients. Here's how to keep them coming back.
As stay-at-home orders ease and social distancing policies begin to relax, hospitals need to figure out how to recover lost patients, finances, and production. Here's how.
Has your hospital ever turned away a patient because, as much as you wanted to help, you simply couldn’t cover the expense? The AVMA has a solution that's like having your own in-house 501(c)(3) charitable foundation.
It’s been a long, weird time for everyone, and clients’ tempers are wearing thin. Here's what to do if things get heated.
Practices need to be more strategic in their fee setting and fee increases. These are the factors you should consider when reviewing your prices.
Each month in NEWStat , we highlight an article from the upcoming issue of Trends magazine. Although telehealth and virtual care are now on clients’ radar, and in the veterinarian’s toolbox, the key is to get clients to actually take advantage of these services and allow practices to care for their pets in this “new normal.”
You don’t have to cancel wellness exams to keep your staff safe from coronavirus. Telemedicine can help prevent the spread of COVID-19 while helping hospitals conserve personnel resources at the same time.
As stay-at-home orders ease and social distancing policies begin to relax, hospitals need to figure out which strategies to keep and which ones to adapt.
The veterinary profession continues to adapt on the fly to the unprecedented challenges of the pandemic.