Has your hospital ever turned away a patient because, as much as you wanted to help, you simply couldn’t cover the expense? The AVMA has a solution that's like having your own in-house 501(c)(3) charitable foundation.
Are your clients and team frustrated by high phone call volume? Some upfront planning and simple strategies like phone trees, on-hold messaging, and auto texts can help. Start with an honest look at how easy (or not) it is for your clients to reach you.
Get your questions answered in this advice column by veterinary social media marketing coach Cheyanne Flerx ! In her first column, s he says your best social media platform depends on your clients’ demographics , your bandwidth, and your goals.
As stay-at-home orders ease and social distancing policies begin to relax, hospitals need to figure out which strategies to keep and which ones to adapt.
In a profession predisposed to problems of burnout and compassion fatigue, the extra stress involved in seeing patients during a pandemic can be dangerous. And while most AAHA-accredited hospitals are grateful to be busy, they acknowledge that the pandemic is taking a toll.
Veterinary professionals are at high risk of suicide. If the unthinkable happens at your hospital, a new guide can help your staff in the aftermath.
PetSmart kicked off the trend of offering veterinary services in retail stores back in 1994. Now they're revolutionizing the market again with an independent business ownership model that allows veterinarians to open their own AAHA-accredited practice inside a PetSmart location.
In the current veterinary hiring market, job-hopping hardly has any stigma anymore—so what does that mean for keeping your best employees? Stacy Pursell, CPC, CERS, of The Vet Recruiter breaks down the three stages of retention.
The pandemic -related t elehealth boom turned some practices off , but advocates say it’s worth another look, as the technology has improved , vet teams have become more savvy , and innovations have continue d to nudge us closer to true telemedicine .
How the Diversify Veterinary Medicine Coalition is actively working to increase access to educational opportunities in the industry for underrepresented groups.