Are your clients and team frustrated by high phone call volume? Some upfront planning and simple strategies like phone trees, on-hold messaging, and auto texts can help. Start with an honest look at how easy (or not) it is for your clients to reach you.
Has your hospital ever turned away a patient because, as much as you wanted to help, you simply couldn’t cover the expense? The AVMA has a solution that's like having your own in-house 501(c)(3) charitable foundation.
PetSmart kicked off the trend of offering veterinary services in retail stores back in 1994. Now they're revolutionizing the market again with an independent business ownership model that allows veterinarians to open their own AAHA-accredited practice inside a PetSmart location.
As stay-at-home orders ease and social distancing policies begin to relax, hospitals need to figure out which strategies to keep and which ones to adapt.
The pandemic -related t elehealth boom turned some practices off , but advocates say it’s worth another look, as the technology has improved , vet teams have become more savvy , and innovations have continue d to nudge us closer to true telemedicine .
How the Diversify Veterinary Medicine Coalition is actively working to increase access to educational opportunities in the industry for underrepresented groups.
BluePearl Specialty and Emergency Pet Hospital in Phoenix, Arizona, is the first-ever brick-and-mortar animal hospital to receive End-of-Life Care accreditation by the American Animal Hospital Association.
The veterinary profession continues to adapt on the fly to the unprecedented challenges of the pandemic.
Based on the AAHA 2022 Pain Management Guidelines , the new certificate course helps every team member better understand pain in dog and cat patients, giving everyone a common language to spot and treat pain better.
In an effort to help veterinary practitioners elevate end-of-life care for companion animals, AAHA now offers an End-of-Life Care accreditation option for veterinary practices as part of the AAHA Standards of Accreditation .