Why send pet owners home with a report card? To ensure clear communication with our clients, and just maybe steer them away from Dr. Google and back to the practice, according to AAHA Senior Veterinary Officer Heather Loenser, DVM. “There is so much chatter in the space of pet health care recommendations,” says Loenser. “Despite their best intentions
This week: The real star of Pet Sematary dies, a facial recognition app for finding lost pets, and a cat-killing veterinarian doesn’t get her day in court.
Designing animal hospitals is a pretty specific architectural niche. “There are a few firms around the country that do it [but] it’s extremely specialized,” says Sean McMurray. McMurray, AIA, NCARB, is a principal architect and partner at Animal Arts, a Boulder, Colorado-based architecture firm that specializes in designing veterinary hospitals and animal shelters from the ground up. And while a few firms around the country may do it, Animal Arts is arguably the best-known.
You hear these questions from clients all the time. And no matter how often you answer, they can’t keep it straight. It’s too much information, there’s too much going on in the exam room—it’s overwhelming. AAHA’s newly updated brochure, “Vaccinating Your Pet,” can help. It answers these and other common questions, such as
For many pet owners, summer means relieving the heat by letting their pups swim in lakes, rivers, or ponds. Along with the standard water-safety steps you give your clients, there’s something else you might want to mention.
Six expert tips from AAHA-accredited practices from Exceptional Customer Experience: 80 Tips for Compassionate Care, Clear Communication, and Authentic Client Connections .
Diabetes management can be overwhelming and time-consuming for both pet owners and practitioners. To help with this challenge, AAHA is pleased to release its newly revised Diabetes Management Guidelines. Created with an additional focus on empowering veterinary technicians to be a primary source of education and support for owners of diabetic pets, the 2018 AAHA Diabetes Management Guidelines for Dogs and Cats offer
Consistent veterinary care through every stage of life not only helps extend the years of good health, it can give clients and pets more time together.
What you need to know about the 2020 AAHA/AAFP Feline Vaccination Guidelines , straight from the Task Force chair.
The world of veterinary dentistry is complex and ever changing. To help you navigate it, AHHA has just released an update to the 2013 AAHA Dental Care Guidelines for Dogs and Cats. Created with the goals of decreasing oral pain and improving the quality of life for companion animals, the 2019 AAHA Dental Care Guidelines for Dogs and Cats help veterinary practitioners expand upon their current client education efforts,