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January 22, 2018

Seventy-nine percent of hospitals surveyed say being a Cat Friendly Practice pays off. Literally.

The American Association of Feline Practitioners (AAFP) announced last week the results of its 2017 Cat Friendly Practice (CFP) Survey. Launched in 2012, the Cat Friendly Practice program is a worldwide collaboration of feline experts who provide guidelines with recommendations specifically for cats. The AAFP was the first major veterinary organization in North America to implement a coordinated approach to minimize stress associated with veterinary visits for cats, caregivers, and the veterinary team.

November 02, 2018

AAHA introduces new multipractice accreditation model

PetWell Partners, a Houston-based national veterinary practice network, has become the first organization to earn Practice Network Accreditation from AAHA. AAHA’s Practice Network Accreditation is a new model for assessing and recognizing excellence throughout an organization that owns or operates multiple veterinary practices.

February 09, 2018

Study: What you say and what the client hears aren’t necessarily the same

A recent study found that most dog and cat owners don’t know what actually happens during their pet’s physical exam, or the importance of the veterinary services performed. Partners for Healthy Pets (PHP) compiled more than five years of data from staff and client surveys. PHP determined that pet owners don’t always hear what veterinary healthcare team members think they communicate to them.

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