AAHA-accredited hospitals are Champions for Excellent Care. They hold themselves to a higher standard. Pets are their passion, and keeping them healthy is their number-one priority. They strive to deliver excellent care for pets-because pets deserve nothing less.
It’s no secret that today’s pet owners increasingly view their pets as family. Forty-percent of surveyed owners said they would likely not return to a veterinary hospital where they had an unsatisfactory pet euthanasia experience. That’s why AAHA developed a new accreditation model called End-of-Life Care accreditation.
Saint Francis Veterinary Center in Woolwich Township, New Jersey, is the 2019 AAHA-Accredited Practice of the Year. The staff of the practice surprised the founder, Mark Magazu, DVM, by applying for the award and keeping the nomination a secret until Connexity by AAHA in Indianapolis, Indiana. This article explores Magazu’s vision and the legacy he inspired, featuring interviews with two of his children, members of the staff, and a loyal client of more than 30 years.