Is a few posts a week enough on social? How much is too much posting? We asked veterinary social media marketing coach Cheyanne Flerx to weigh in.
Practice owner Jenn Galvin offers hands-on tips for keeping your team happy and making sure your superstar employees will want to stick around.
For the best outcomes, clients need to first understand their options. That means that they fully comprehend the financial, physical, and emotional commitment s required by each option presented, as well as the potential outcomes , risks , and benefits. Relationship-based c ommunication skills are key to these conversations.
Your “philosophy of practice” is communicated both verbally and nonverbally by all members of the veterinary team. Practices with a spectrum-of-care mindset reinforce the team’s shared values in every conversation, whether the client is interacting with a CSR, tech, or veterinarian.
Are you on the struggle bus? Practice owner Jenn Galvin has a message about facing burnout as a leader, and the importance of prioritizing self-care.
Practice owners and managers are sending “serious calls of distress” about their understaffed hospitals and unmotivated teams. Jenn Galvin offers some light and perspective from the trenches.
In the current veterinary hiring market, job-hopping hardly has any stigma anymore—so what does that mean for keeping your best employees? Stacy Pursell, CPC, CERS, of The Vet Recruiter breaks down the three stages of retention.
The term neurodiversity came about in the 1990s and is often used in the context of autism spectrum disorder, ADHD, dyslexia, bipolar disorder, and other neurological or developmental conditions. NEWStat contributor Wendy Ringie breaks down the idea of neurodivergence, the most common conditions, and what having a “different” brain means for you, your teammates, and your clients.
The pandemic -related t elehealth boom turned some practices off , but advocates say it’s worth another look, as the technology has improved , vet teams have become more savvy , and innovations have continue d to nudge us closer to true telemedicine .
How the Diversify Veterinary Medicine Coalition is actively working to increase access to educational opportunities in the industry for underrepresented groups.