Search Results for “pet insurance”

Showing 1-10 of 39

February 06, 2023

What do pet families want? (And how do we communicate it?)

How options are presented affects pet owners’ decisions, according to research by Nationwide, which finds that building relationships and presenting options with empathy get the best outcomes along the spectrum of care.

March 25, 2021

Weekly News Roundup 3/19 to 3/25

This week: Invasive species help drive global pet trade, dog chemo for a fox, and pet owners may be heading back to the office—with their pets.

September 10, 2020

Weekly News Roundup 9/4 to 9/10

This week: FDA announces dog food recall, the secrets of FeLV revealed, and singing dogs in the wild are very much alive.

August 20, 2020

Face your behavior fears—with confidence

Unruly behaviors cause significant distress between clients and their pets, and can significantly increase the risk of relinquishment. But common unruly behaviors can be addressed by interventions and are often easily treated in compliant households.

March 09, 2023

How we say it matters: Relationship-based communication gets the best outcomes

For the best outcomes, clients need to first understand their options. That means that they fully comprehend the financial, physical, and emotional commitment s required by each option presented, as well as the potential outcomes , risks , and benefits. Relationship-based c ommunication skills are key to these conversations.  

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