Search Results for “pet insurance”

Showing 1-10 of 53

February 06, 2023

What do pet families want? (And how do we communicate it?)

How options are presented affects pet owners’ decisions, according to research by Nationwide, which finds that building relationships and presenting options with empathy get the best outcomes along the spectrum of care.

March 25, 2021

Weekly News Roundup 3/19 to 3/25

This week: Invasive species help drive global pet trade, dog chemo for a fox, and pet owners may be heading back to the office—with their pets.

September 10, 2020

Weekly News Roundup 9/4 to 9/10

This week: FDA announces dog food recall, the secrets of FeLV revealed, and singing dogs in the wild are very much alive.

March 24, 2023

Work as a team to communicate a spectrum-of-care philosophy to clients

Your “philosophy of practice” is communicated both verbally and nonverbally by all members of the veterinary team. Practices with a spectrum-of-care mindset reinforce the team’s shared values in every conversation, whether the client is interacting with a CSR, tech, or veterinarian.

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