Employee of the Month: February 2021

Samantha Mabrouk of Ocean Breeze Animal Hospital in Jensen Beach, Florida, is super efficient, provides outstanding customer service, and loves helping the public.

 

Name

Samantha Mabrouk

Samantha Mabrouk

Practice name

Ocean Breeze Animal Hospital,
Jensen Beach, Florida

Occupation

Client care specialist

Specialties/certifications

Fear Free Certified, CareCredit certification,
Royal Canin and Hill’s Prescription Diets
nutrition certification, CPR training

Started in veterinary medicine

First experience in the field was in the late 1990s, at age 8!

Years at practice

8

What Makes Samantha So Awesome?

  • Great communication skills with clients
  • Excellent organization within the office
  • Extremely detailed memory
  • Vast knowledge of products and services

How Does She Go Above and Beyond?

Samantha gets things done efficiently and provides great customer service. We also rely on her for IT support with her Avimark and AllyDVM skills. She actively promotes our practice’s policies and AAHA standards, and if she doesn’t know the answer to a question, she will find it!

In Her Own Words

Why do you love your job? I love helping the public, I am compassionate about pets and their owners, and I’m always having fun while at work.

Quote:  “It is what it is!”

Pets at home: Olive “Dinks,” a French bulldog.

Nonfur family: I’m the mom of a rambunctious six-year-old boy.

What brought you to the profession? My mom, Nicole (Ocean Breeze’s office manager), started me early and got me into the field as a child, so it’s all in the family!

Hobbies outside of work: Arts and crafts, nature walks, and spending time with my son while I watch him develop into a wonderful young man.

Favorite thing to read: AAHA’s Trends magazine*, and other magazines and articles about veterinary technology and veterinary medicine.

*Trends: We love to hear that—bonus points!

Each month in Trends, we will spotlight a team member from an accredited practice. 

Does your team boast an outstanding veterinarian, technician, customer service representative, or kennel worker?

Let us know at [email protected]!

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