Practice Management

Wired for wellness: The tech revolution in pet health


Medical technology, doctor use AI robots for diagnosis, care, and increasing accuracy patient treatment in future. Medical research and development innovation technology to improve patient health.

Over the last 25 years, technology has completely reshaped how we work. The last decade has brought massive shifts in how we deliver care, communicate, and manage patient health. And the craziest part? We’re just getting started.

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I recently rewatched The Matrix, which was released 26 years ago in 1999. I remember watching it when it first came out, thinking how far-fetched it all seemed. Fast forward to now, and I’m amazed at how forward-thinking the Wachowski brothers (now the Wachowski sisters) were when they imagined artificial intelligence, alternate realities, and even deepfakes. What once felt like pure sci-fi is now a part of our everyday reality.

Technological developments in vet med

I think back to when I graduated from veterinary school in 1996. We had a practice management system, but it was nothing like what we use today. It was primitive—a blue blinking light would move around the screen, and you had to use different function keys to navigate. We didn’t send out reminders to clients; instead, we handed them a card to stick on their fridge, just like an oil change sticker for your car. Eventually, we started printing postcards, and that felt like a huge step forward.

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Things were a little less hectic back then. I’d spend time in the darkroom developing X-rays by hand, and if I wasn’t sure how to handle a case, I had to consult my textbooks. No smartphones. No Google. In fact, “Google” wasn’t even a word yet.

Fast-forward to today, and the changes in veterinary medicine, particularly in preventive care, are astonishing. Over the last 25 years, technology has completely reshaped how we work. The last decade has brought massive shifts in how we deliver care, communicate, and manage patient health.

And the wildest part? We’re just getting started.

Check the sidebar for the table stakes for where we are today, then read on for a glimpse into the future of tech-driven preventive care in veterinary medicine.

Where are we going? Veterinary technology advances coming your way

The next wave of veterinary technology in veterinary medicine is going to be groundbreaking, transforming the way we practice and deliver care. We’re entering an era where AI, automation, and advanced diagnostics will take over routine tasks, freeing us up to focus more on what really matters—the wellbeing of our patients. Here’s a glimpse into what’s coming.

AI Assistants for Diagnostics and Analysis

Artificial intelligence is quickly becoming a game-changer in diagnostic work. Soon, computers will be able to read and analyze X-rays, cytology samples (such as fecal exams, blood smears, FNAs, and urinalysis) with incredible speed and accuracy. Imagine reducing human error and getting results in minutes instead of hours, allowing for faster diagnosis and treatment. These AI systems will not only assist in routine diagnostics but also flag anomalies that may have otherwise gone unnoticed, leading to earlier detection of issues and improved patient outcomes.

Medical Record Scribes

Manual data entry has been one of the most time-consuming aspects of veterinary practice, and over the years, it takes a physical toll. I personally have a disfigured nail on my right middle finger from writing charts by hand for the last two decades. But that’s about to change. AI-powered medical scribes will listen to our conversations and automatically document the details into the practice information management system (PIMS). This will not only save us time but also ensure more accurate records, letting us focus on care rather than clerical work.

Tailored Automated Client Education

Client education is about to become hyper-personalized. Automated systems will tailor educational content based on each client’s preferred method of consuming information. Whether it’s an interactive app, videos, or detailed reports, these systems will deliver the right content at the right time, ensuring clients are well-informed and engaged in their pet’s health care. This will improve compliance with preventive measures and follow-up treatments, all while making the process more convenient for pet owners.

Lameness Detection and Behavioral Monitoring with Home Cameras

With the rise of home cameras like Ring and Furbo, we’re moving into a world where subtle changes in a pet’s gait, behavior, and skin conditions can be monitored remotely. These systems will detect lameness, unusual activity levels, or behavioral changes in pets, providing early warning signs for potential health issues. Veterinarians will be able to access this data and assess pets’ health from afar, allowing for early intervention and more efficient, personalized care.

ChatGPT as an Essential Daily Tool

AI language models like ChatGPT are becoming indispensable in day-to-day veterinary operations. From helping with client communication to writing medical records and generating educational content, ChatGPT will soon be a critical tool for streamlining practice workflows. It can assist with quick research, drafting client instructions, or even suggesting treatment plans based on best practices. As it continues to evolve, it will save time and improve efficiency in ways we’re only beginning to explore.

Voice Clones for Client Communication

Imagine having a voice clone that could handle incoming phone calls and callbacks, responding in your voice, with your tone and mannerisms. Using the historical data in the PIMS about diagnosis and treatment preferences, this clone could answer client questions just as you would. It could manage common queries, appointment bookings, and even follow-up calls, allowing you to focus on more critical tasks. The future of communication may very well involve AI-generated voices that mimic human behavior so convincingly that clients may not even realize they’re speaking to an AI.

Laboratory Innovations: Small Sample Diagnostics

Although Elizabeth Holmes’ infamous Theranos venture couldn’t deliver on its promise, the concept of using small samples for comprehensive diagnostics is still very much in development. Advances in laboratory technology are heading toward devices that require only minimal samples—such as a few drops of blood or a tiny tissue sample—to run a full battery of tests. This means quicker results, less invasive sampling, and more accurate diagnostics. It’s only a matter of time before these mini-labs are a standard feature in veterinary clinics, allowing for same-visit results.

Pet Medications Managed and Delivered Through Amazon

Imagine a future where your clients no longer need to pick up prescriptions or worry about refills. Amazon is already revolutionizing retail, and pet healthcare is next. Clients will soon be able to manage all their pet’s medications online and have them delivered directly to their door, complete with automated reminders for refills. This will streamline prescription management for clinics and provide unparalleled convenience for clients, making it easier to stay on top of preventive and ongoing treatments.

Advanced Medication Delivery: Long-Acting Injections and Implants

The days of administering pills every 12 hours may soon be behind us, thanks to innovations in advanced medication delivery systems. One emerging veterinary technology involves long-acting injections (ex: Convenia, Cytopoint, Solensia) or implants that release medication over time directly at the site of infection or disease (Vetlen pouch).

These solutions will drastically reduce the need for frequent dosing, making treatment easier for both pets and owners. Instead of struggling to give your pet a pill every day, a single injection or implant could provide therapeutic effects for weeks or even months. This kind of sustained-release treatment will also ensure more consistent therapeutic levels of medication, improving treatment outcomes and reducing the risk of missed doses. As these options become more widely available, they will revolutionize how we approach chronic conditions, pain management, and even preventive care, making it easier for everyone involved—vets, pet owners, and, most importantly, the pets themselves.

Man using mobile applications for cloning his voice. Selective focus.

Imagine having a voice clone that could handle incoming phone calls and callbacks, responding in your voice, with your tone and mannerisms.

In The Matrix, Neo faces a choice between the blue pill and the red pill—stay in the familiar world of illusion or step into the unknown reality where everything changes. As we stand on the brink of a technological revolution in veterinary medicine, we’re faced with a similar choice.

The blue pill represents sticking with traditional methods, holding onto what we know and what feels comfortable. The red pill, however, symbolizes the leap into a rapidly evolving future, where AI assists with diagnostics, voice clones manage communications, and innovative medication delivery systems transform how we treat our patients. This shift brings with it both excitement and uncertainty.

Embracing changes in veterinary technology

Is this wave of veterinary technology a blessing or a challenge? It’s hard to say definitively. What is clear is that it’s coming, whether we’re ready or not. The tools and systems that once seemed like science fiction are becoming an integral part of our daily practice. As we navigate this changing landscape, we may find ourselves questioning the implications and outcomes of these advancements. Yet, one thing is certain:  this technological revolution will reshape the future of veterinary medicine.

Photo credit: © Debalina Ghosh via iStock/Getty Images Plus; Akarapong Chairean via iStock/Getty Images Plus

Disclaimer: Trends content is meant to inform, educate, and inspire by providing an array of diverse viewpoints. Any content published should not be viewed as an official stance, position, or endorsement by the American Animal Hospital Association (AAHA) or its Board of Directors.

 

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