Practice Management

AAHA Director Gregory Carastro, LVT, CVBL, talks about the importance of “taking care of the caregivers,” and building a workplace where employees can thrive and grow.

Much commentary about corporate consolidation focuses only on the outcomes for practice owners and practitioners. Here’s a look at the potential opportunities and challenges for veterinary staff and clients as they navigate shifts from independent to corporate ownership.

As veterinary medicine continues to evolve, this Special Commentary poses a fundamental question: can financial success and clinical excellence truly coexist—and who should be leading the profession into the future?

AAHA President Parva Bezrutczyk, DVM, lays out some important tips for practitioners who are in any stage of veterinary practice ownership.

The grief that follows pet loss can be more powerful than caregivers expect it to be, and often, the veterinary team is the first to acknowledge the depth of that grief; sometimes, they’re the only ones to acknowledge it. With the help of several experts in the veterinary end-of-life care and grief support spaces, we’ve highlighted a few ways your team can offer these family members support—without needing to add “counselor” to your job description.

AAHA Vice President Paige Anderson, DVM, describes how a simple exercise at a conference changed her perception of team building.

Why are new vet school graduates reluctant to perform surgeries? Current vet school student Jeremiah Pouncy explains.

Veterinary receptionists are often the first voice pet owners hear when they’re scared, confused, or desperate. They guide clients through difficult, emotional conversations, and they often act as a bridge between the care team and the pet’s family.

If you’ve ever thought that this crucial role “just” answers the phone, this first-person view from AAHA’s own Alice Bayless will help you better understand all the tasks veterinary receptionists handle. Because, truly, there’s no “just” about it.

Medical record and invoice auditing is challenging mainly because of the lack of time, but answers to auditing challenges may already be at hand.

AAHA Board member Melissa Magnuson DVM, discusses the new veterinary landscape, with Artificial Intelligence as a complex but important feature.