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Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture
Truths from Trends: 80 Tips for Better Communication, Happier Clients, and a Healthier Culture
American Animal Hospital Association
Pages: 72
Product Code: TR80TIPS
ISBN: 978-1-58326-032-6
Publication Year: 2017
Format: Paperback
Dimensions: 7 x 7
Member: $8.95
Non-Member: $9.95

Description

Sure, you could scour three years of Trends back issues to discover our industry’s very best business, patient care, and client service tips. Or, you could zip through this fun compilation of AAHA’s awardwinning magazine’s best-of-the-best, super-useful tips. Condensed from articles written by veterinary experts and journalists over the years, these 80 quick-reading, actionable nuggets advise practices on topics such as:
  • Social media and technology
  • Communication and marketing
  • Finance
  • Client service
  • Management and human resources
  • Patient care
  • Feline care
  • Creating a healthy culture
Put years of wisdom at your fingertips for a more satisfied staff, larger clientele, and sound finances. Read it cover to cover or flip to the topic you’re ready to improve first.
 
Buy the full 80 Tips Series and save! 
 
Softcover, AAHA Press
 

Table of Contents

Preface
 
1. Social Media and Technology 
2. Communication and Marketing
3. Finance
4. Client Service
5. Management and Human Resources
6. Patient Care
7. Feline Care
8. Creating a Healthy Culture 
 
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