David Ballard, PsyD, MBA, our guest on this week’s episode of Central Line: The AAHA Podcast , is not just a visionary – he's an expert in what makes organizations psychologically healthy, and he’s helped groups all over the human healthcare ecosystem get there. Thanks to connections that led him to Veterinary Visionaries, he’s turning that expert eye toward veterinary medicine. Check out this excerpt from our conversation.

The new buzzwords in leadership circles today are “psychological safety” and “vulnerability.” If you can create a workplace that honors these twin poles, note leadership gurus, your employees will feel safe enough to innovate.   

Are people more likely to feel empathy for animals, or for humans? The answer is complicated, but it boils down to a question of context.

What if you could sneak a peek inside other veterinary practices’ financials  to see how you stack up? Drill down to discover whether you really have lost income to online pharmacies, or if it just feels that way? Or see into the future with “If I do this, then that happens” scenarios? Financial benchmarking can do that for you.

A visit to the DMV provides a classic example of how a normally compliant rule-follower can quickly escalate to anger. Debbie Boone, CVPM, our guest on the May 10, 2022 episode of Central Line: The AAHA Podcast , advocates for giving our client services representatives specialized training in how to read human behavior, prevent or deescalate situations that could lead to blowups whenever possible, and say “no” the right way. 

AAHA recently updated the 2018 AAHA Diabetes Management Guidelines for Dogs and Cats . Here’s a quick look at what’s changed—and what hasn’t.

Researchers at the Cornell College of Veterinary Medicine used state-of-the-art molecular evolution tools to assess how pressures from natural selection may have influenced the canine coronavirus’ evolution.

A sea change is coming in the American workforce. And increasingly, and especially with younger workers, gender identity is up for grabs.  

Catch actionable tips from digital marketing expert, Eric Garcia, in this excerpt from his interview on Central Line: The AAHA Podcast.  

Veterinary practices are feeling the effects of the Great Resignation. The stay interview can help keep an unhappy employee from quitting suddenly and leaving your practice in the lurch.