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Appreciate the leash holders

Practice Management

Appreciate the leash holders

There are many ways to show clients some love, whether it’s Valentine’s Day or any time of year. AAHA-accredited practice owner Jenn Galvin has some thoughts on appreciating the person holding your patient’s leash.

Great minds think alike? Think again!

Culture and Wellbeing

Great minds think alike? Think again!

Temple Grandin, PhD, MS, shares how neurodiverse minds think differently from others—and why that’s a good thing for your team, your patients, and your practice.

Funny, controversial, and flat-out weird Super Bowl ads about pets—and what we can learn from (some) of them

Culture and Wellbeing

Funny, controversial, and flat-out weird Super Bowl ads about pets—and what we can learn from (some) of them

Super Bowl commercials often feature cute animals—and that can be a conversation starter for veterinary teams to debunk myths while reminding clients that their veterinarian is their best resource for accurate information about the health and wellbeing of their pets.

From the Editor
A headshot of Trends editor, Ben Williams, next to the February 2024 Trends print issue.

Culture and People

From the Editor

In the veterinary world, we often note February as Dental Health Month. But in the larger scope, February is also Black History Month, and so we wanted to celebrate that by bringing you inspiration from our friends at blendVET™, who are creating pathways into the profession for students who may not otherwise see those opportunities.

In Practice
Clipboard with a handout depicting 6 steps to proper dental cleaning

Clinical

In Practice

It’s dental health month, so it’s a good time to brush up on your dental cleaning skills. This month’s In Practice shows the proper sequence for a dental cleaning using an ultrasonic scaler.

Keep Your Skills Sharp
Illustration of dental tools and instruments

Clinical

Keep Your Skills Sharp

Maintaining dental instruments is critical to performing proper dental procedures. Sharp scalers and curettes are much more effective at cleaning teeth than dull instruments. Brook A. Niemiec, DVM, DAVCD, DEVDC, talks about taking the best care of your dental hand instruments.

The Art of De-Escalation, Part 1
Photo of an angry client on her phone.

Client Communication

The Art of De-Escalation, Part 1

In Part 1 of this 2-part article, we’ll explore strategies for calming down annoyed clients whose stress levels are mild to moderate, and we’ll also discuss what can set people off in these situations. In Part 2, we will go over the more extreme cases of client anger, when stress levels are escalated and through the roof.

Liquid Biopsy
Photo of a yellow lab with a tag on his collar that says

Clinical

Liquid Biopsy

Sometimes cancer is easy to diagnose and sometimes it takes months to arrive at an answer. To tackle an opponent as widespread and insidious as cancer, we need all the tools that modern science has to offer – and now, we have one more – liquid biopsy.

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